# MobileLink — user reviews

> 303 indexed App Store user reviews of MobileLink by Samsung Electronics Co., Ltd., rated 1.70/5 from 103 ratings.

- Source: https://appshunter.io/ios/app/mobilelink/id505414479/reviews
- App overview in markdown: https://appshunter.io/ios/app/mobilelink/id505414479.md
- Rating breakdown: 5★ 13 · 4★ 1 · 3★ 7 · 2★ 4 · 1★ 78

## What do users think of MobileLink?

Overall sentiment: negative

**Pros**

- 👍 Works well when connected
- 🚀 Fast transfer speeds
- 💡 Convenient camera-to-phone transfer

**Cons**

- 🐛 Frequent connection issues
- 🔍 Compatibility problems with newer devices/iOS versions
- 🔍 Lack of support for older camera models

**Commonly reported bugs**

- App crashes on launch
- Unable to connect to camera
- Photos/videos fail to transfer

**Most requested features**

- Update app to support latest iOS versions
- Improve compatibility with wider range of camera models
- Add more features and customization options

## Newest reviews (18 of 303)

### 2/5 — 안되시는 분들 아이폰 6 이하 핸드폰으로 옮겨보세용

*2026-03-21*

저도 17프로 써서 너무 안되길래 세컨폰 아이폰 6으로 했더니 됩니다...! 아이폰 7부터는 안되는 거 같고, 6이나 그 이하로 쓰셔야 할 거 같아요ㅜㅜ

### 1/5 — WHAT CAN BE USED INSTEAD OF THIS

*2024-09-29, version 1.1.0*

Please help

### 1/5 — App does not work

*2024-09-28, version 1.1.0*

I started using my camera again and I’m trying to download my pictures from the camera to my phone and the app does not work with iPhones . They need to update this app ASAP to be compatible with the app . The app closes immediately and says not compatible to connect to wifi but it’s connected

### 3/5 — 삼성 디지털카메라 EX2F 호환

*2024-05-21*

삼성 디지털카메라 EX2F를 최근에 친척이 안쓴다고 줘서 작동시켜보았는데요. 안쓴지 조금 오래되긴 했지만 작동하는데 아무 문제없었습니다. 어제 모바일링크라는 앱으로 휴대폰으로 사진을 옮기는것이 가능하다고 하여 앱을깔고 연결 시도 중인데 계속 호환되지 않는 카메라가 연결되었습니다.지원 가능한 애플리케이션을 확인하여 주십시오라며 연결 자체가 안되네요..카메라에는 모바일링크가 사용가능하다는 의미로 막 적혀있는데 제 휴대폰이 문제인가요, 애플리케이션이 오류 나는 것인가요?ㅠㅠ 최대한 빨리 답변 부탁드립니다.

### 1/5 — i can't even get into the app

*2024-03-25, version 1.1.0*

every time i open the app it gives me no choice but to "end" which takes me out of the app. i'm very disappointed because i heard very good things about my camera but i can't connect now

### 1/5 — App

*2024-03-04*

Aplicativo não está funcionando, queria utilizar junto com a minha câmara fotográfica Samsung wb350f

### 1/5 — Nicht kompatibel mit Ios

*2023-11-27*

Leider funktioniert die App nicht auf dem iPhone

### 1/5 — iPhone 11

*2023-07-06*

Warum kann ich meine Camera nicht mit iPhone 11pm Verbinden.

Canli

### 1/5 — No longer connects to my NX-1000

*2023-05-28, version 1.1.0*

Ok, I know it’s an old camera, but this app now does not connect at all any more. It says I have to use a supported application. Basically all of the network functionality of the Samsung NX-1000 has bit-rotten to oblivion. Time to buy a new camera? Yes. But not a Samsung.

### 1/5 — Please update the app

*2023-05-21, version 1.1.0*

I recently started to rescue my Samsung camera from 2012 and I can’t use this app at all. Please update the app so that it can work in 2023!!!!! I wanna transfer my photos to my phone plsssss

### 1/5 — My older cameras

*2023-03-20, version 1.1.0*

This use to work years ago and love it but now it doesn’t. This is first I tried again after years thought it might have been fixed, disappointed!!!! Please fix or unfix to make it work with older cameras!!! Again

### 1/5 — 👎🏽👎🏽👎🏽

*2023-02-20, version 1.1.0*

I conquer with the last person that left a review. This app is a waste. As soon as you open it just closes.

### 1/5 — Stopped working

*2022-12-01, version 1.1.0*

This app worked for a few months, then suddenly stopped and now the app tells me that my smart camera is no longer supported even though it has mobile link directly on it to share with this useless app. I’ve purchased 2 Samsung products in my life and had trouble with both, so I’m done with Samsung.

### 1/5 — Doesn’t work at all

*2022-10-09, version 1.1.0*

Does not support camera in iPad or iPhone… disconnects.

### 1/5 — wasting time

*2022-08-30*

It doesn’t work at all!
I wouldn’t expect this from a company like Samsung

### 1/5 — Abandon

*2022-07-05*

Il serai temps de mettre à jour cette application qui était très prometteuse pour partager instantanément ses photos de l’appareil photo directement sur le téléphone

### 1/5 — Doesn't work

*2022-06-06, version 1.1.0*

I have the nx1000, tried 3 different Samsung camera apps but unfortunately non of them work, best to just pull the sd card out and transfer it on the computer like a peasant.

### 1/5 — 업데이트 해주세요

*2021-11-13*

아이폰12인데 기기 호환이 안되네요 업데트 좀 시켜주세요. 삼성카메라 어렵게 매입해서 설레눈 마음으로 사진 받으려했는데 ㅠㅠ안돼서 실망..이메일로도 안보내지고

## Most critical reviews (10 lowest-rated)

### 1/5 — Nicht Gut

*2026-03-01*

Es funktioniert gar nichts da steht: Es wurde eine Verbindung zu einer Kamera hergestellt, die mit der aktuellen Anwendung kompatibel ist. Sehen Sie sich unterstützte Anwendungen an.
ENDE ich kann gar nichts machen nur auf Ende Tippen und dann bist du aus der App

### 1/5 — o aplicativo fala que ta conectado com outra câmera sendo que não está

*2026-01-15*

péssimo!!! precisa de aprimoramento!

### 1/5 — Wont work

*2025-10-29, version 1.1.0*

Keeps saying that a camera that is not compatible with the current application  has been connected  even though my camera is a WB850F ?

### 1/5 — Não conecta

*2025-09-01*

Ele avisa que o app está conectado em outra câmera (sendo que não está) e o app fecha sozinho. 🤡

### 1/5 — 호환 가능하게 업데이트 해주세요

*2025-08-11*

아이폰13프로+NX1000 사용 시 어플에서 나오는 문구입니다.
“현재 애플리케이션과 호환되지 않는 카메라가 연결되었습니다.
지원 가능한 애플리케이션을 확인해 주세요.”

다른 리뷰 보니 다들 호환이 안돼서 사진을 못 내려받는데 호환 가능하게 해주세요

### 1/5 — won't sync

*2025-08-10, version 1.1.0*

even though this app is required to get pictures off my camera, the camera is older and it won't let me sync with the newer version of this app 👎🏻

### 1/5 — no longer working

*2025-03-04, version 1.1.0*

I have a samsung digi cam and I want to upload the photos from there to my phone using the app but hasn’t been updated in 10 years..

### 1/5 — Não funciona

*2024-12-27*

Ele não deixa conectar

### 1/5 — App never works

*2024-11-05, version 1.1.0*

This app doesn't function anymore.

### 1/5 — Schrott

*2024-10-04*

Einfach nur schrott und ohne Funktion so wie sie meisten Samsung Produkte. Eine Verbindung herzustellen mit der Camera, keine Chance.

## Most praised reviews (10 highest-rated)

### 5/5 — 이제 이거 못쓰나요?

*2026-08-03*

빈티지카메라 사용으로 와이파이 연결하려고 하는데 어플이 안되네요,,, 다시한번 업데이트좀 해주세요,,,,,MV900F 카메라에요

### 5/5 — 업데이트

*2026-02-13*

지금 WB150F 쓰고잇는데 도무지 옮길 수 잇는 방법이 없우오 ㅜㅠㅠㅠㅜ 제발 도와주세요,,,,, 업데이트해주세요ㅜㅜㅜㅜ

### 5/5 — 부탁드립니다

*2021-09-11*

제발 이 앱 업데이트 좀 부탁 드릴게요... 제 어머니가 돌아가시기 전에 찍은 사진들이 카메라 안에 담겨 있는데 도저히 저장할 방법이 없어요 제발.. 제발 부탁드립니다

### 5/5 — I’m having trouble

*2017-10-27, version 1.1.0*

I keep getting a notice that something already connected so it ends the app please help

### 5/5 — Funktioniert 1A

*2017-08-17*

Die App tut was sie soll.
Ganz einfach Bilder von der Kamera auf das Handy ziehen.
WiFi an der Cam starten, in den Einstellungen das Netzwerk der Kamera auswählen und anschließend App öffnen.
Bilder auswählen und fertig.
Keinerlei Abstürze oder ähnliches.

### 5/5 — 와대박 아이폰 7플러스됩니다!!!!

*2017-04-03*

저는 삼성EX2F사용하고있는데요 
제폰이 아이폰7플러스인데 드디어 연결됩니다!! 삼성감사합니다!!!😊

### 5/5 — Found a way to get it worked!!!!!!!!!!!

*2017-02-26, version 1.1.0*

Before you open the app, connect your phone to the camera via Wifi. Set DNS to "8.8.4.4" and make HTTP "Auto". Then it should work! I was able to transfer photos to my iPhone 6s :)

### 5/5 — Love this app

*2016-09-18, version 1.1.0*

I love this app but it won't work with IOS 10. Please fix! 😩

### 5/5 — Some tips for it to work

*2016-06-30, version 1.1.0*

When I first downloaded the app I tried to transfer my photos and it did the same as what the one star comments are saying below. It told me the that the camera that it was connected too isn't smart link enabled. But I found out how to fix this, if you go smart link on your camera, select photos and start the sharing. You then go to your wifi settings on your smartphone and connect your phone to your smart camera's wifi. After this go onto the smart link app, and then the camera and phone will connect themselves and you're done!

### 5/5 — Works just fine

*2016-06-27, version 1.1.0*

iPhone 6 user. Connect via wifi. Open app. Camera asks to connect. Approve. Select photos and transfer. Great app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*