# MobilePawn — user reviews > 93 indexed App Store user reviews of MobilePawn by Bravo Store Systems LLC, rated 4.10/5 from 375 ratings. - Source: https://appshunter.io/ios/app/mobilepawn/id1141399930/reviews - App overview in markdown: https://appshunter.io/ios/app/mobilepawn/id1141399930.md - Rating breakdown: 5★ 257 · 4★ 34 · 3★ 16 · 2★ 11 · 1★ 57 ## What do users think of MobilePawn? Overall sentiment: neutral **Pros** - 👍 Professional and courteous staff - 🚀 Convenient app for payments and shopping - 💡 Helpful features like layaway and quotes - 🤝 Positive customer-business relationship **Cons** - 🐛 Bugs and login issues - ⚠️ Limited payment options - 🔒 Lack of account management features - 🤔 Confusing app-store relationship **Commonly reported bugs** - App crashes and unexpected errors - Login issues and account lockouts - Syncing and payment processing problems - Compatibility issues with newer devices **Most requested features** - Add Apple Pay and other payment options - Improve account management (password reset, etc.) - Integrate app more closely with physical stores - Provide better customer support and communication ## Newest reviews (13 of 93) ### 2/5 — Rating *2026-06-15, version 2026.2.0* For layaways great but the shopping doesn’t work and when it did they only had like 6 guns on it and yes I tried joining different stores did not work ### 3/5 — Issues logging in *2026-03-18, version 2026.2.0* I think this app is great but it seems to have some system issues as I’ve tried logging in multiple times this week and it will not allow me to login without a 4digit security but it’s not sending the code to my phone. Please help. ### 3/5 — About my app *2025-12-23, version 2025.12.0* I can’t go in to my account is tell me recheck status ### 3/5 — Can’t make payment *2025-12-13, version 2025.10.0* I always make my payment on the app. Now, all of a sudden the payment button is just not there anymore. Everything else is and is correct. i’m current and payment due in 5 days. there’s just no actual “payment” button. i did check to see if app needed to be updated which it is up to date. and i also restarted my phone. this is very frustrating as i don’t like having to go into the shop as they are far away and they do not accept over phone payments. that was the whole point of getting the app. ### 2/5 — Payment updates *2025-10-17, version 2025.9.0* They seriously need to add Apple Pay for paying our pawns off . I don’t even use PayPal ### 4/5 — Okay app *2025-09-23, version 2025.7.0* It’s an okay app. Would be nice if I could sort by location. ### 5/5 — RENEWED *2025-08-07, version 2025.5.0* I’ve been this morning, KENIA she’s the one to assist us, she help us to renew again the items, she’s always friendly to the customers.Thank you so much KENIA ❤️ ### 5/5 — Quality gun *2025-07-27, version 2025.5.0* Great place,awesome prices family oriented ### 5/5 — Review *2025-06-13, version 2025.5.0* Love this place!!!!!!!!!!! ### 5/5 — Love this! *2025-06-02, version 2025.5.0* I use mobile pawn all the time I pay on my layaways easily in the app and I love shopping from the stores I visit right from the app. Killer stuff! ### 5/5 — MobilePawn *2025-05-30, version 2025.5.0* Nothing like it. The future of the pawn industry ### 5/5 — Didn’t have to drive to the store *2025-05-25, version 2025.5.0* I just discovered that they had this app to let me make my payment. It was so easy and I didn’t have to drive all the way across town. Thanks. ### 5/5 — Great app *2025-05-23, version 2025.5.0* Super easy to use and allows me to shop and do more with my favorite stores without having to travel to the stores in-person ## Most critical reviews (10 lowest-rated) ### 1/5 — Just downloaded the app *2026-07-31, version 2026.2.0* First view, Need a ticket to view what’s in stock? Or just login? Then you better know the store number to let them know you might have a problem, I’m pretty sure this will be deleted until some later time, need vetting on all apps before issuing on line, PS, all the store people are ALWAYS very nice and helpful, I shop often too, ### 1/5 — Can’t make payment *2026-05-04, version 2026.2.0* App constantly tries linking to pay pal, I don’t want to pay through pay pal i don’t even use pay pal. I have a card on file I’ve always paid with. Now that option is gone and it constantly tries to auto link to pay pal. ### 1/5 — Junk *2026-03-16, version 2026.2.0* This app will not send me a confirmation code. I requested it multiple times. ### 1/5 — What the heck just happened. *2026-02-21, version 2026.2.0* Somehow, unknown to me, I just ordered a mandolin. I have no idea how this order was processed automatically without my knowledge. ### 1/5 — I’m trying to open for the first time and it keep saying check status *2026-01-01, version 2025.12.2* It’s not letting get in ### 1/5 — Pawn shop isn’t even listed *2025-09-20, version 2025.7.0* Pawn shop isn’t even listed, how frustrating ### 1/5 — Missing pawns *2025-07-14, version 2025.5.0* Won’t show 4 of my pawns, hard to find the other two and doesn’t keep record of paid pawns , showed 1 out of 4 pawn shops I have stuff at. Says there’s multiple accounts with my number can’t log in without paper which makes the app useless if I have the papers on me ### 1/5 — Dumb app only pays interest *2025-01-29, version 2024.12.0* You’re not paying down the loan, you’re only paying the interest. You STILL HAVE TO GO TO THE STORE WHICH DEFEATS THE PURPOSE OF HAVING AN APP. ### 1/5 — Locked out. *2025-01-15, version 2024.12.0* I’m locked out of my account for whatever reason and all the Q&A’s tell me to do is to contact the store. I’ve contacted the store on 4 different occasions only to be told that the app is a 3rd party app and they don’t have access at the store level to do anything about it. They refer me back to the 3rd party of the app. ### 1/5 — Can’t make payments online *2024-12-16, version 2024.10.0* Please let me have the option to change or log out of my PayPal account. My PayPal account is bugged and I made a new one and closed the last one but there seems to not be a single setting that lets me either disconnect the previous one or add a new one. Now I can’t make payments online since you seem to ONLY accept money through PayPal ## Most praised reviews (10 highest-rated) ### 5/5 — Sale *2026-06-30, version 2026.2.0* Vey helpful good customer service the young man very nice to helped me I like the attitude ### 5/5 — Tim sherly *2026-04-24, version 2026.2.0* Thank you so much for everything mrs tim sherly help me so much explain everything every detail to me what to expect on pawn shop thank you i will recommend everyone to go see him to help you ❤️❤️ ### 5/5 — I love this shop *2026-03-26, version 2026.2.0* I love going here, I’ve been coming here for years and they’ve always treated me with respect and very kind ### 5/5 — Most professional pawn shop in the state *2026-03-20, version 2026.2.0* Great experience. These guys are good people, realistic with pricing outstanding customer service. Eddie waited on me such an outstanding individual. Most pawn shops are ran by miserable slime balls in a dump. East coast pawn is clean and organized, couldn’t recommend them enough. ### 5/5 — Muy. Amables 🙏 *2026-01-31, version 2025.12.2* 🌸 ### 5/5 — Professional and relatable *2025-09-26, version 2025.7.0* I walked in and was greeted by a gentleman named. Tyler he was very attentive. I was not familiar with how their business operate. He gave me all the information I need the laws and never once did he appear annoyed or impatient by my questions. Then another gentleman name Tim came to the counter where we were and he was such a fun person to me to talk to during a troubling moment. I left with tears of laughter in my eyes. I would suggestion if you find yourself needing or wanting to visit a pawn shop to purchase or pawn visit them. They were great and I have never been there before. This is a great business with great employees. We need more personable people like the staff here. ### 5/5 — App *2025-09-22, version 2025.7.0* I love the App it is the best way to stay up to date and so easy to use. ### 5/5 — Excellent customer service! *2025-09-08, version 2025.7.0* Capital City Pawn has provided courteous and helpful customer service every time I’ve visited their Mechanicsburg shop. Bo and Bryce have always been professionally friendly, making sure that I understand the process behind each transaction. ### 5/5 — Mobil Pawn *2025-09-05, version 2025.7.0* Works great and is convenient. ### 5/5 — Axels Pawn 👍 *2025-08-08, version 2025.5.0* Thanks to Axels for the loan to help throughout the years. Needed to get tires, or gas or even get to a funeral or money for a concert. Axels has always helped out. I appreciate their help. 🇺🇸 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*