# MobilePay — user reviews > 118 indexed App Store user reviews of MobilePay by Vipps MobilePay AS, rated 4.60/5 from 1,089 ratings. - Source: https://appshunter.io/ios/app/mobilepay/id624499138/reviews - App overview in markdown: https://appshunter.io/ios/app/mobilepay/id624499138.md - Rating breakdown: 5★ 925 · 4★ 65 · 3★ 24 · 2★ 20 · 1★ 55 ## What do users think of MobilePay? Overall sentiment: negative **Pros** - 🚀 Efficient and fast - 👍 Fantastic after last update - 🚀 Smooth operation **Cons** - 🐛 Crashes with iPhone 8 - 🔒 Privacy issues - 👎 Complicated for older people - 👎 Less intuitive UI - 🇩🇰 Only for Danish phone numbers **Commonly reported bugs** - Crashing when viewing older payments - Card error 400 when adding cards - Automatic Bluetooth check-in without user approval - Frequent server connection issues **Most requested features** - Option to add custom text to bank statements - Add English language support ## Newest reviews (15 of 118) ### 2/5 — Klarna and PayPal for only one market *2026-08-23* This App will always ask for recipient first. Even though you want to enter the amount first for small transactions. It makes it complicated to send and even quite expensive to receive money. ### 4/5 — Klarna and PayPal for only one marked!? *2026-04-04, version 10.12.2* Klarna and PayPal for only one marked!? ### 2/5 — Für Touristen unbrauchbar *2025-08-17* Die App ist leider für deutsche Touristen in Skandinavien unbrauchbar. Man muss sich mit der CPA identifizieren. Das ist etwas Ähnliches, wie eine deutsche Steueridentifikationsnummer. In Dänemark ist die App weit verbreitet. ### 3/5 — Gave *2025-06-25, version 8.25.0* Hvorfor man skal betale for at overføre penge! ### 1/5 — I get a error message all the time *2024-08-30* Kcl error domain error 0 -> I can’t send money ### 1/5 — Phone number *2024-07-03, version 7.27.0* Could they please allow people without Danish phone number to use the app? Sometimes it is not needed to get a Danisb phone number when leaving in Denmark when you have a phone plan from another european country. However, you can still not use this very popular and used app bc of not having a Danish phone number😕 ### 2/5 — Nur mit Dänischer Steuernummer *2024-06-18* Die App lässt sich nur mit Dänischer Steuernummer verwenden. Schade…wir hätte zum Bespiel gerne beim Bauern Kartoffeln gekauft. In ganz Dänemark ist es kein Problem mit EC Karte zu bezahlen, Bargeld ist hier so gut wie nicht relevant. Paypal ist da viel besser das die Dänen jedoch nicht so benutzen. Einfach schade ### 1/5 — Kids request money! *2024-05-18* It’s too easy for the kids to request money! ### 1/5 — Fungerer ikke som den skulle *2024-05-15* Tidligere kunne man nemt finde venner og overføre penge, men ikke nu. ### 1/5 — Privacy Issues *2024-05-09* As a cybersecurity expert, I'm concerned about MobilePay's practice of displaying users' full names during transactions. This approach poses significant privacy risks, exposing users to potential data breaches and personal security threats. By making full names visible, the app could inadvertently facilitate unwanted contact or even harassment. Additionally, this transparency can undermine anonymity in financial transactions, especially problematic in professional settings. MobilePay needs to offer users the ability to limit the visibility of their personal information, enhancing both privacy and security within the app. ### 2/5 — UX and UI failing in new version *2024-04-06* MobilePay used to be so intuitive that everyone could use it. With the new version that is all gone… I don’t think I need to go into details here. You once designed a good app, so you know what to do. Please, please revert some of the changes…my mom calls me every day to ask a new question about MobilePay. ### 1/5 — Dårlig efter opdatering *2024-03-24* WeShare og MobilePay var 2 gode apps. Nu er det slået sammen til en forfærdelig app… ### 3/5 — Don’t like the newly released UI *2024-03-20, version 7.11.2* Newly released UI is not better than previous one . It’s little confusing with too many scattered icons . Liked the more simplistic UI on earlier version. ### 1/5 — MobilePay stinker😡 *2024-03-19, version 7.11.2* Den nye MobilePay opdatering stinker man kan slet ikke bruge de gamle features som man kan købe et gavekort til forskellige butikker det for dårligt😡👎 ### 1/5 — new ui = non intuitive *2024-03-18* If it works don't mess with it, that is the general way of working with userinterfaces. Th new ui is really not userfriendly with the "buttons" being small and hovering and now having to search names first and being shown results that have no interest to me.. Helping quite a few elderly people who are now totally lost with buttons too small, afraid to select the wrong recipients and changing the order og operations... It is like a totally different app where you need to start over learning it... not good Please revaluate the ui changes and consider going back. ## Most critical reviews (10 lowest-rated) ### 1/5 — CPR Numer? *2026-08-12* Warum hat diese App keine Möglichkeit sich als Tourist anzumelden. Anscheinend ist es ein beliebtes Zahlungsmittel bei kleinen Händlern aber man schließt Touristen damit komplett aus. ### 1/5 — Leider nur mit dänischer Verifizierung *2026-08-11* Ich wollte als Touristin hier in Dänemark sehr gern Waren am Straßenrand kaufen, das geht aber meist nur über MobilePay. Schade, dass es als Nicht-Dänin nicht möglich ist, die App zu nutzen. Überall hier geht digitales Bezahlen easily, nur das nicht. Warum? Sehr schade. ### 1/5 — why update *2026-03-29, version 8.33.0* now i cant update because my mobilephone just version 15. ### 1/5 — Appen crasher med iPhone 8 *2026-02-06* Arbejder i på at fikse at man kun kan se allersidste betaling til en bruger fordi den crasher når man vil se ældre betalinger? Eller skal jeg lære at leve med det? Der er nu gået flere updates uden at denne fejl er blevet rettet… ### 1/5 — Why the hell danish only *2025-10-30, version 9.43.0* You ask me to select my county but only offer only option? ### 1/5 — Malware *2025-09-18, version 9.37.0* Collects personal data irrelevant to cash-like settlements with no explanation. Buggy on fraud detection. Has no reason to exist in a world with mature and wide reaching payment systems. ### 1/5 — Wrong region *2025-05-16, version 8.19.0* If this version of the app is for Denmark , why is it visible in Finland , I downloaded it and was wondering why I cannot find Finland as my region in the app ### 1/5 — Idiotic UI *2024-12-27, version 7.51.0* There is no point in having the user select the country phone number prefix if the app only allows for Danish phone numbers. At the very least show a warning mentioning its bot available for non-danish users. This is a no brainer! ### 1/5 — NOT WORKING *2024-11-19, version 7.45.1* i have tried a million times to put my phone number to get the code and it always says “looks like you mistyped something”. I really don’t know what to do. I have tried to call but they take soooo long to respond i just give up. Please put a solution on this. ### 1/5 — Not for foreigners *2024-10-01* Some places in Denmark only accept payments by cash or this app. But you must have a Danish ID number to sign up. I thought Denmark was promoting that they accept card anywhere and no need of using cash. Seems it is not true. ## Most praised reviews (10 highest-rated) ### 5/5 — Lønforhøjelse til ham der laver opdateringer. *2025-10-09* Jeres tekster når der kommer opdateringer er seriøst geniale. Elsker dem. Og glæder mig altid til at se hvad i nu har fundet på. 10 stjerner. Og lønforhøjelse til ham. ### 5/5 — Stor hjælp *2025-07-13, version 8.27.0* Altid hurtigt og præcist 🌟 ### 5/5 — God og nemt. *2024-12-15, version 7.49.2* Very good service. ### 5/5 — Why make it more difficult to use? *2024-05-11, version 7.19.0* Too complicated for older people. Harder to find person to pay. There are many complaints from individuals. ### 5/5 — Amazing app *2024-05-07* So smooth to transfer the money Mobile pay the new wallet So easy ### 5/5 — Great DANISH App *2023-04-04, version 5.25.1* Besides a slightly vague app name, the complaints that it only works for Danish numbers are invalid. THIS IS A DANISH SERVICE FOR DANISH TELEPHONE NUMBERS. Description is in Danish Description says you need a Danish number For security, it makes sense to be able to track the number associated with a bank account. Danish security is brilliant. Scams are everywhere. The convenience is available because security measures are in place to protect the user. This is not a business like other apps. This is a service provided to Danish residents. Expecting it to work as a business anywhere is bizarre except the vague app name which I guess could be confusing if searched for keywords. ### 5/5 — German eMail address *2023-03-21* Thanks to the development team, I could register now with my German email address 👍 ### 5/5 — Apple Watch?… *2022-01-18* Why did you stop supporting Apple Watch? What a pity, does it come back?? **Developer response:** We stopped because we unfortunately were not able to produce a solution that worked optimally for us or the end-users. This was due to different complications. But maybe we will give it another go sometime in the future. /Sune ### 5/5 — Foreign numbers please! *2020-02-27* It is possible to use nem id app and other danish apps with a foreign number. Why not mobile pay? I have a cpr, a Danish account and card, but live outside Denmark. To have a Danish mobile I need an address in Denmark... catch 22?? ### 5/5 — Amazing app *2019-09-12, version 4.14.1* It is an Amazing app for sending money very easily --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*