# mobileRx — Refills at mobileRx pharmacies

> Mobile prescription refill and medication management app for community pharmacies. (iPhone/iPad app by RedSail Technologies, LLC.)

- Source: https://appshunter.io/ios/app/mobilerx/id1426403466 (this page in markdown: same URL + `.md`)
- Developer: [RedSail Technologies, LLC](https://appshunter.io/developer/1515336618)
- Category: Medical
- Price: Free
- Rating: 1.60/5 from 170 App Store ratings · 95 written reviews indexed
- Age rating: 12+
- Requires: iOS 8.0 · 120 MB
- Released: 2019-12-11
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mobilerx/id1426403466/reviews.md

## What is mobileRx?

Make prescription refills and reminders easier. Communicate directly with your community pharmacy to quickly submit refills, see your prescription history, set reminders to take your medication, and even launch directions to the store. Let mobileRx ease the task of managing your medication regimen.

Please note this app does not work with all pharmacies, so please check with yours to see if they use this app.

## Key features

- Prescription refills
- Medication reminders
- Prescription history
- Direct pharmacy communication
- Store directions

## What do users think of mobileRx?

Overall sentiment: negative

**Pros**

- 💻 Works great when it functions
- 🔍 Useful for viewing prescription history

**Cons**

- 🐛 Frequent crashes and glitches
- 🔑 Difficult account setup and login issues
- 🔍 Unable to locate pharmacy or view prescription data
- 📱 Compatibility issues with newer devices
- 🔍 Unreliable prescription refill functionality

**Commonly reported bugs**

- Unable to verify identity or enter birth date
- Prescription refill requests failing to submit
- App unable to locate user's pharmacy
- Repeated login failures and account issues

**Most requested features**

- Improved customer support and communication channels
- Streamlined account creation and login process
- Enhanced prescription management features
- Better compatibility with latest mobile devices

## Recent user reviews (10 of 95)

All indexed reviews: https://appshunter.io/ios/app/mobilerx/id1426403466/reviews.md

### 1/5 — Outdated and not working!

*2026-05-13, version 1.4.9*

This has to be the most ridiculous app to try to refill your prescriptions on. It’s really hard to login and when I finally do it’s not even showing my correct prescriptions or what refills I have left. This is very frustrating. Please somebody fix this app.

### 1/5 — App doesn’t work

*2026-03-23, version 1.4.9*

The app never worked for me, I've downloaded it several times on several different dates, it can't find any pharmacy in the city and when I put the zip code, it moves to Asia, and I'm in the USA.

### 2/5 — Pharmacies: This is not what you want if you want us to stop phoning you

*2026-03-21, version 1.4.9*

I now have my log in problems solved. But the app provides just minimal functionality. For instance, if you try to request a refill more than a few days before it’s due, you have to go through all the steps of entering info, and THEN it tells you it’s too soon, too bad, so sad. But there are weekends! Holidays! Medications that have to be ordered in advance! It should allow you to inform the pharmacy that you will be wanting your refill but that you understand you can’t pick it up yet. Basic functions like that just don’t exist in this app. If the pharmacy wants something to reduce their burden of voice mail messages, this ain’t it.

There is also an express refill function that doesn’t function at all. Just log in and reorder from your main med list, and don’t bother finding Rx numbers or labels trying to make it work.

Original review
It won’t let me log in without the 2 factor authentication, but the first time I had to use it, it is only offering me a verification code sent to a land line. There is no option to change that without being logged in. It never had me set up 2FA first time before making it mandatory.

### 1/5 — This app frustrates me!

*2025-09-25, version 1.4.9*

Many times it will no longer work and let me see my refills…says “sorry could not load prescription data try again later”. This app does not work correctly! Then I have to uninstall and reinstall it. Sometimes it works sometimes it doesn’t. I don’t have time for this. I need to refill my prescriptions! Please fix it!

### 1/5 — TERRIBLE!!

*2025-07-23, version 1.4.9*

Worked up until several months ago and then it quit letting me log in. I backed out and tried not saving log in info, nothing worked. Today I reinstalled app and now it can’t find my pharmacy at all!! Also, never could get it to recognize my camera on my IPhone 13 Pro Max.

### 1/5 — Frustrating, Outdated, and Barely Functional

*2025-05-20, version 1.4.9*

I’m incredibly disappointed with this app. I didn’t want to switch pharmacies in the first place because they use this third-party app, and now I’m wishing I hadn’t. I came from using the CVS app, which is intuitive and reliable. This app is the opposite.

To start, it doesn’t save login info, so I have to manually log in every single time. No Face ID, no remembered credentials, just a clunky login screen that resets every session. The app’s identity verification process is also a nightmare. I have a legal double last name (not hyphenated), and that has completely broken the system. When I try to verify my identity, the app tells me my last name “must be all alphabetical characters,” and no matter how I enter my name, combined or separate, it claims I don’t exist. The pharmacy can’t change my name in their system because it has to match my legal ID, so I’m stuck.

To make matters worse, there’s zero customer support. No phone number, no email, just a generic website that requires an account with the developer to even ask a question. I don’t even know how to create an account there.

The ID verification asks for your last name, prescription number, and birth date. Fine, I understand it’s a security step. But having to dig up my prescription number just to sign up was annoying, and I would’ve overlooked it if the rest of the app worked. It doesn’t.

Now I have to call in every refill manually, repeating my prescription number every time. That’s something a modern app should have solved by now. In 2025, it’s ridiculous that an app designed for something as important as managing prescriptions is this poorly made. If I could give it zero stars, I would.

### 1/5 — Crashes

*2025-05-15, version 1.4.9*

I’ve never, EVER experienced a worse pharmacy app! Crashes every time I attempt to validate ID. Zero support from developer or pharmacy. I’ve reverted to old school phoning in my scripts every month!

### 1/5 — Terrible

*2025-04-21, version 1.4.9*

The app won't connect with my pharmacy. You can't use the camera to scan the bar code if you have an iPhone 14 or better. There is no way to request that they contact your doc for refills. There is no reminder system to help you remember to refill your meds. It doesn't scale to larger phone screens. Would give zero stars if that was an option.

### 1/5 — Broken

*2025-04-17, version 1.4.9*

Birthday to verify doesn’t work

### 1/5 — App doesn’t work at all!

*2025-04-10, version 1.4.9*

Glitchy app. When prompted to verify ID app only gives option for one really wrong birthdate. Won’t let you edit. Not sure if this is isolated Iphone 15 issue.

## Frequently asked questions about mobileRx

### What does mobileRx do?

mobileRx helps you manage your prescription refills and medication schedule. It allows you to submit refills directly to your community pharmacy, view your prescription history, and set reminders to take your medication. The app also provides directions to your pharmacy.

### How do I refill prescriptions with mobileRx?

You can submit prescription refills directly through the app by communicating with your community pharmacy. The app facilitates this process, making it easier to request your next prescription fill.

### Is mobileRx free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned.

### Does mobileRx work with any pharmacy?

No, this app does not work with all pharmacies. You should check with your specific community pharmacy to confirm if they utilize the mobileRx platform.

### What are the main benefits of using mobileRx?

The main benefits include simplifying prescription refills, ensuring you take your medication on time with reminders, and having easy access to your prescription history. It also streamlines communication with your local pharmacy.

## Version history (last 5 releases)

### 1.4.9 — 2021-09-15

Fixed an issue for customer with a large number of prescriptions.

### 1.4.7 — 2020-11-12

Added support for Puerto Rico and fixed various bugs.

### 1.4.6 — 2020-07-30

This update improved the barcode scanning feature and enhanced the map screen by adding app version and correcting a bug with map pins. A new Info button on the Refill screen now shows more about each prescription.

### 1.4.5 — 2020-06-19

Security improvements.

### 1.4.2 — 2020-06-04

This update enhanced the Refill screen to clearly indicate if refill requests are successful. It also addressed issues with display of personalized pharmacy logos and last refill date.

## Apps similar to mobileRx

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Physicians East](https://appshunter.io/ios/app/physicians-east/id1666471259) | 1.3 (16) | Free | Medical |
| [Liviniti](https://appshunter.io/ios/app/liviniti/id938009409) | 4.4 (49) | Free | Medical |

## More apps by RedSail Technologies, LLC

- [QS/1 eSigcap](https://appshunter.io/ios/app/qs1-esigcap/id784094706)
- [QS/1 DeliveryRx](https://appshunter.io/ios/app/qs1-deliveryrx/id1031330589)
- [QS/1 Message Center](https://appshunter.io/ios/app/qs1-message-center/id1344865921)
- [DeliveryTrack®](https://appshunter.io/ios/app/deliverytrack/id1608365716)
- [AmplifyLTC](https://appshunter.io/ios/app/amplifyltc/id6475423842)

All apps by RedSail Technologies, LLC: https://appshunter.io/developer/1515336618

## Related topics

[refillrx](https://appshunter.io/ios/topics/refillrx)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
