# MobileSupport - RemoteCall > Remote mobile device support via screen sharing, drawing, and chat. (iPhone/iPad app by Rsupport.) - Source: https://appshunter.io/ios/app/mobilesupport-remotecall/id808046347 (this page in markdown: same URL + `.md`) - Developer: [Rsupport](https://appshunter.io/developer/357442230) - Category: Utilities, Productivity - Price: Free - Rating: 3.67/5 from 3 App Store ratings · 6 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 34 MB - Languages: Korean, European Spanish, American English, Japanese, Chinese (Simplified, China), Chinese (Traditional, Taiwan), European Portuguese, French (France) - Released: 2014-02-19 - Data updated: 2026-08-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mobilesupport-remotecall/id808046347/reviews.md ## What is MobileSupport? Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center. 
 [Key Features]
 1.Screen Sharing 
Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.
 2.On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
 3.Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
 4.Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative. 
 [Receiving Mobile Device Support - Customers]
 1.Download, install, and then launch the ‘MobileSupport’ application. 2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’. 3.Engage in real-time video support. 4.Close the application once video support session has ended. ## Key features - Remote screen sharing - On-screen drawing tools - In-app text chat - Simple 6-digit code connection - Real-time issue resolution ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/mobilesupport-remotecall/id808046347/reviews.md ### 5/5 — 원격 연결돼서 해결됨 *2024-03-05* 굿굿 ### 1/5 — Scam *2024-02-15* Scammers are using this app to gain access to your phone ### 1/5 — ios14 대응 안하나요 ? *2020-10-08* 안되는데 ### 5/5 — 모바일지원삭제방법 *2020-05-26* 설정>어플리케이션>모바일지원>삭제 이렇게 진행하면 삭제 됩니다!!! ### 5/5 — 구매내역 삭제 부탁드립니다. *2018-06-08* 구매내역 삭제 부탁드립니다. ### 5/5 — 구매내역삭제부탁합니다 *2016-11-02* 구매내역삭제부탁합니다 ## Frequently asked questions about MobileSupport ### What is MobileSupport - RemoteCall used for? MobileSupport - RemoteCall allows support representatives to remotely access and control a customer's mobile device. This enables them to diagnose and fix issues in real-time through screen sharing, drawing, and chat. ### How do I connect to a support session with MobileSupport - RemoteCall? To connect, you need to download and launch the MobileSupport application. Then, enter the 6-digit connection code provided by the support representative and click 'OK' to begin the session. ### Is MobileSupport - RemoteCall free to use? Yes, MobileSupport - RemoteCall is available for free. The provided data indicates it is a free application with no associated costs for download or use. ### Does MobileSupport - RemoteCall have ads? No, the application does not contain advertisements. The provided data explicitly states that the app has no ads, ensuring an uninterrupted support experience. ### What devices are supported by MobileSupport - RemoteCall? MobileSupport - RemoteCall is supported on iPhones and iPads. The application is designed to function across these Apple mobile devices. ### How often is MobileSupport - RemoteCall updated? The latest version of MobileSupport - RemoteCall is 7.6.6004, last updated on February 24, 2026. This indicates a recent update, suggesting ongoing development and maintenance. ### What is the age rating for MobileSupport - RemoteCall? MobileSupport - RemoteCall has an age rating of 4+. This means it is considered appropriate for users aged four and older. ### What are the key features of MobileSupport - RemoteCall? Key features include real-time screen sharing, on-screen drawing for clear communication, and an in-app text chat function for convenient dialogue during support sessions. ## Version history (last 5 releases) ### 7.6.7001 — 2026-05-27 - Other minor bug fixes ### 7.6.6004 — 2026-02-24 - Other minor bug fixes ### 7.6.5004 — 2025-11-25 - Other minor bug fixes ### 7.6.4007 — 2025-08-19 - Other minor bug fixes ### 7.6.3002 — 2025-05-27 - Other minor bug fixes ## Apps similar to MobileSupport | App | Rating | Price | Category | | --- | --- | --- | --- | | [모바일지원](https://appshunter.io/ios/app/id993614818) | — | Free | Utilities | | [MyOTP](https://appshunter.io/ios/app/myotp/id922854178) | 1.0 (1) | Free | Utilities | | [네이버 스마트보드 - Naver Smartboard](https://appshunter.io/ios/app/naver-smartboard/id1297816298) | 4.1 (324) | Free | Utilities | | [홈택스 원격지원](https://appshunter.io/ios/app/id6471073381) | — | Free | Utilities | | [VestMail](https://appshunter.io/ios/app/vestmail/id733722078) | 1.4 (7) | Free | Utilities | | [Mobile IDentification App](https://appshunter.io/ios/app/mobile-identification-app/id1599450372) | 2.3 (48) | Free | Utilities | ## More apps by Rsupport - [RemoteView.](https://appshunter.io/ios/app/remoteview/id389754503) - [VisualSupport - RemoteCall](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409) - [리모트미팅](https://appshunter.io/ios/app/id1052651289) - [RemoteCall](https://appshunter.io/ios/app/remotecall/id1540025312) - [Ai:repoto](https://appshunter.io/ios/app/airepoto/id6751481214) All apps by Rsupport: https://appshunter.io/developer/357442230 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*