# MobileTrek — user reviews > 35 indexed App Store user reviews of MobileTrek by RecoveryTrek LLC, rated 1.67/5 from 79 ratings. - Source: https://appshunter.io/ios/app/mobiletrek/id1016517488/reviews - App overview in markdown: https://appshunter.io/ios/app/mobiletrek/id1016517488.md - Rating breakdown: 5★ 7 · 4★ 4 · 3★ 3 · 2★ 8 · 1★ 57 ## Newest reviews (15 of 35) ### 1/5 — Update makes it not work *2023-04-16, version 5.4.9* Yes mine has been crashing and not opening as well. I’m glad I found the call in number as they were closed Saturday when I went to check in. ### 1/5 — 5.4.9. Update Crashed App *2023-04-16, version 5.4.9* Most recent update has deemed this application useless. It will not open and has made requirements impossible to implement for users. Please fix this immediately! ### 1/5 — Not working *2023-04-16, version 5.4.9* Need this to work asap! Haven’t been able to sign on in two days now, won’t even let the app come up, immediately crashes and goes back to your Home Screen, help! ### 1/5 — Broken *2023-04-16, version 5.4.9* App is broken for two days putting users into a panic for fear of lack of compliance. ### 1/5 — App won’t open *2023-04-15, version 5.4.9* I was told that I need to download this for my recovery program, but every time I try to open it it crashes and closes. ### 1/5 — App won’t open *2023-04-15, version 5.4.9* App won’t open. I’ve deleted and reinstalled three times. ### 1/5 — App keeps crashing *2023-04-15, version 5.4.9* Please fix! ### 1/5 — New update leaves app unusable *2023-04-15, version 5.4.9* Since the last update, app shuts down about one second after opening it. Please address this immediately ### 1/5 — App crashes *2023-04-15, version 5.4.9* After the fix you guys did yesterday… The app now crashes as soon as you open it. Had to log into the actual recoverytrek website on a computer to check in yesterday morning. ### 1/5 — New update won’t open *2023-04-14, version 5.4.9* Looks like it was updated 19hours ago. The app now closes about half a second after i open it and is non-functioning ### 1/5 — App will not open *2023-04-14, version 5.4.9* App keeps crashing please fix!!! ### 1/5 — So old and outdated *2022-11-30, version 5.4.5* 2022 and no option for push notification? Email notification? Have to log in manually everyday to see if a meeting was assigned? Ridiculous. ### 1/5 — Terrible *2022-09-14, version 5.4.0* Glitchy? Prone to problems? Need to be prepared for malfunctions? Yes. ### 1/5 — Update *2022-03-03, version 5.3.5* Error message since the update occurs every, single time. Every. Single. Time. ### 1/5 — Crashes on IOS 15 *2021-09-30, version 5.2.7* Beware ## Most critical reviews (10 lowest-rated) ### 1/5 — Beware *2026-01-31, version 5.7.0* If you inadvertently attempt to check in outside of hours and then check in during the proper time, what you see will not alert you unless you read it carefully, you will be deemed as failing to check in ### 1/5 — Crashing *2023-04-16, version 5.4.9* immediately crashes when I try to open the app and I have a test due today ### 1/5 — Crashed *2023-04-16, version 5.4.9* App not working ### 1/5 — App won’t open now *2023-04-16, version 5.4.9* I went to check in this morning, and app keeps crashing. I uninstalled and reinstalled, and it still won’t work. ### 1/5 — App won’t open, crashes after less than a second *2023-04-16, version 5.4.9* After the latest update, App won’t open, crashes after less than a second. ### 1/5 — Still crashing *2023-04-16, version 5.4.9* It keeps closing every time I try to open it ### 1/5 — Still not working *2023-04-16, version 5.4.9* Fix your app! You say issues have been fixed as of 3 days ago. This app is still not working! It is not fixed! ### 1/5 — Crashing *2023-04-16, version 5.4.9* App is crashing after recent update. Please fix this issue. ### 1/5 — Useless *2023-04-16, version 5.4.9* Don't bother installing this. It doesn't work at all. Totally useless. ### 1/5 — Crashing *2023-04-16, version 5.4.9* Since the update the app won’t open Up. Have deleted and reinstalled and it still isn’t working ## Most praised reviews (7 highest-rated) ### 5/5 — App crashes immediately *2023-04-14, version 5.4.9* Not a complaint because the app has worked great for me for 4+ years, but as of today (4-14-23) the app crashes immediately upon opening Im pretty sure there was a recent update. Please take a look ### 4/5 — Update Working *2016-06-01, version 2.0* After a log-in snafu the app is working. FYI--during the time it was down I was able to check my daily status the old way, thru the website which I thankfully left on my home screen after getting the app. I'm happy the app is storing check-in history now. I like its clear statement as to whether I've checked in for that day. The app is far more user-friendly than the website and I thank the developers for designing it and rapidly fixing whatever caused the recent bug. Five Stars for customizable reminders to check status and an alert if we haven't checked in by the time we choose. I've been doing this for almost 5 years and never forget anymore, but I remember how scary it was when I was a newcomer. ### 3/5 — App *2023-04-16, version 5.4.9* CanT open app ### 2/5 — Won’t open *2023-04-16, version 5.4.9* App doesn’t open now. I have no way to check in and I’m getting nervous cause I won’t be able to see if I’m selected for a urine. Please fix this ASAP!!!! ### 2/5 — Updates causes crashes *2023-04-16, version 5.4.9* Like several others each time there is an update the app does not load ### 2/5 — Crashing *2023-04-14, version 5.4.9* Most recent update makes it not work. I’ve deleted and reinstalled and still not working ### 2/5 — Deleted my Data *2020-03-27, version v4.9* Would not let me sign out of my meeting. RecoveryTrk office told me I had to delete the App and reboot it. It Deleted my data for the month! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*