# MobileWash Car Wash On-Demand — user reviews > 112 indexed App Store user reviews of MobileWash Car Wash On by Mobile Wash Inc., rated 4.40/5 from 2,671 ratings. - Source: https://appshunter.io/ios/app/mobilewash-car-wash-on-demand/id1071673709/reviews - App overview in markdown: https://appshunter.io/ios/app/mobilewash-car-wash-on-demand/id1071673709.md - Rating breakdown: 5★ 2,183 · 4★ 87 · 3★ 31 · 2★ 35 · 1★ 335 ## What do users think of MobileWash Car Wash On? Overall sentiment: negative **Pros** - ⭐ Reliable service - 🚀 Convenient on-demand car washing - 👍 Transparent pricing and real-time updates - 💯 Great attention to detail **Cons** - 🐛 App bugs and crashes - ⏱️ Unreliable scheduling and late arrivals - 🚫 Inability to contact customer service - 💲 Expensive compared to traditional car washes **Commonly reported bugs** - Login and sign-up issues - App freezing and not progressing past phone number entry - Disappearing user history and service availability **Most requested features** - Ability to track washer location in real-time - Option to provide feedback on individual washers - Improved app stability and reliability ## Newest reviews (19 of 112) ### 4/5 — Great app - sign in is buggy *2024-09-26, version 4.1.2* I love this app and how easy it is to use. Transparent pricing and real time updates. I’ve gotten my car washed multiple times through here and love all the ways to customize the wash. It has a bug right now where it won’t let me sign in. I’m hung up on entering my phone number. It won’t progress to text me a code. Please help! ### 1/5 — Has bugs and won’t send code to verify *2024-09-01, version 4.1.2* Has bugs and when I enter my phone number at the beginning it does not send a code to verify so I can’t book a car wash ### 1/5 — Doesn't work *2024-08-18, version 4.1.2* Used a few times but now once I enter my phone number it won't submit or move forward ### 1/5 — App is horrible *2024-08-17, version 4.1.2* Constantly logging me out. I’ve tried downloading and redownloading. Doesn’t remember my phone number though I’ve been a long time customer. Can’t even set up a service anymore the app is so bad. ### 1/5 — Doesn’t work *2024-07-31, version 4.1.2* Have downloaded and deleted and downloaded over and over. Won’t let me put in phone number Useless ### 2/5 — Barely worked before but dead now *2024-07-27, version 4.1.2* This app has always been pretty cheap feeling with lots of bugs but most of the time washers showed up. Now I can’t even log into it because of a bit with their agreement button and the continue button. I guess it’s time to try another app. ### 1/5 — What’s up *2024-07-27, version 4.1.2* Are they out of business. The app quit working. ### 1/5 — Sign up *2024-07-17, version 4.1.2* Tried to sign up to be come a auto detailer and nothing put phone number and no text very disappointed this issue needs to be fixed also website is down can’t find it or to contact anyone ### 1/5 — App doesn’t work anymore *2024-07-11, version 4.1.2* Used to be my go to for on demand washes, but now I can’t get the app to work at all. I tried deleting and reinstalling, but after I enter my phone number nothing happens. ### 3/5 — Need an update. It’s unusable with latest iOS *2024-07-09, version 4.1.2* The App worked great a few months back. It’s completely unusable with latest iOS software release. Hoping the developer releases an update because it was a great app! ### 2/5 — Good idea *2024-07-02, version 4.1.2* The app is very buggy. I have enjoyed this service but sometimes the app works, sometimes it doesn’t. I’ve had times I couldn’t even log into my account and others where the washer cancels his order less than an hour before my appointment. Improving these issues would make for a better experience ### 1/5 — I think this place went out of business. *2024-06-30, version 4.1.2* I used this app a couple years ago, no problem. Today I went into the app and after I enter my phone number to log on, it just sits there, no text code to proceed… nothing. I tried going to their actual website, and that just ended up being a broken page, too. I tried the whole delete and reinstall approach, nothing changed. ### 1/5 — App won’t load, doesn’t work *2024-06-23, version 4.1.2* I have re-installed it several times. app will not work ### 1/5 — New Release = Complete Failure *2024-06-21, version 4.1.2* I’ve been using MobileWash for the last few years. Generally speaking, I have been satisfied with the service. However, after the last release, I have had nothing but issues and bugs. Sometimes I can’t even get into the software… And now it’s telling me that both my work and home addresses are not yet serviced. I’ve been receiving service in both locations for years. What’s happening? ### 1/5 — Business Seems to Be Out *2024-06-19, version 4.1.2* Both website and app completely non functional ### 1/5 — App Issue *2024-06-18, version 4.1.2* I’ve used this service in past. Unfortunately the app constantly kicks you out, treating you like a new user. Now I can’t even get back in. ### 1/5 — Cannot launch the app *2024-06-17, version 4.1.2* App will not allow me past entering my mobile number. ### 2/5 — App Stopped Working For Me *2024-06-13, version 4.1.2* I was trying to book a wash for the afternoon that I had free, but whenever I opened up the app, my saved address was gone so whenever I put in my address, it said that MobileWash is “not yet available in my location” which is odd because I have been using this app for a couple of years now. I uninstalled the app and restarted my phone and now it won’t even let me get past the screen I put in my phone number. Not sure if this is just a glitch or if they no longer offer this on the west side of Los Angeles. Switching to Washe. ### 1/5 — Can’t login or use app *2024-05-25, version 4.1.2* I wish I could use it but the login function doesn’t work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Working *2026-08-21, version 4.1.2* I live in Compton CA and I’ve used this app quite a lot in the past. I wanted to use it again but I get nothing. Once I enter my phone number, the app locks up. Is that it’s way of telling me it doesn’t work in my area anymore? ### 1/5 — Error *2026-08-18, version 4.1.2* Does not let me continue after phone number ### 1/5 — Very bad app *2025-11-05, version 4.1.2* App does not work at all. I tried it on iPad and iPhone. It freezes on the second screen ### 1/5 — Some bugs need fixing *2025-10-02, version 4.1.2* Downloaded the app and started it up. Agreed to the terms and entered my phone number to receive the verification code. Nothing happens. It just sits on the page, not sending any code, and hitting the “next” arrow does nothing. 🤷🏻‍♂️ ### 1/5 — app not working *2025-07-29, version 4.1.2* I have used this app before. but after some time, i am trying use it again, it does nothing after i put in my phone number. the blue arrow button does not work. ### 1/5 — Service is defunct *2024-12-23, version 4.1.2* I used this app many time sand had excellent results. However in the last 6 months the number of washers and their coverage area has shrunk. They are not expanding to new areas and they're ending service in existing areas. ### 1/5 — App stopped working *2024-12-10, version 4.1.2* Used the app for years and it suddenly stopped working. ### 1/5 — . *2024-10-16, version 4.1.2* It doesn't work ### 1/5 — Good service and options *2024-09-28, version 4.1.2* Workers are good in my area but now the app won’t open or send me my verification code ### 1/5 — App doesnt load *2024-09-24, version 4.1.2* Doesnt work anymore. Is this app even in business anymore? ## Most praised reviews (10 highest-rated) ### 5/5 — Stopped working? *2024-10-02, version 4.1.2* What happened to this app? I used it 4-5 times last year and now I can’t even log in. ### 5/5 — No customer service *2024-03-16, version 4.0.9* I scheduled an appointment for a wash. I selected the wash now but it said it wasn't available. I had to chose a later time. Once I got the invoice/receipt it jt charging me the $15 for the wash now. I have been calling the customer service number over 10 times and no answer. Its still working hours so no idea why there is no answer. ### 5/5 — So easy! *2023-05-21, version 4.0.5* Super convenient when you have kids or work from home and cannot get to the car wash! ### 5/5 — Makes my life easier *2022-02-25* I’m all about convenience so now I can schedule my next car wash on the fly revolving around my schedule! Love it! I was dropped by a mobile car washer because my schedule changes frequently so this app works perfectly for me. May be a little more expensive than local washes but I don’t have to go anywhere or do anything. They come to me, clean my car and then off I go! Highly recommend if your time is more important than a few extra bucks. ### 5/5 — Login problem every time *2020-11-22, version 3.219* Every single time I try to log into this app it says a connection problem which I do not have with anything elseI, and to call the phone number which never answers. I haven’t even been able to schedule a wash because of the aggravation trying to log in. Just an aggravation. I gave a 5 Star rating because it does not give a no rating option. Im not complaining about the actual wash service, just the log in problem... every time. ### 5/5 — Fantastic service for busy people! *2019-07-18* My wife and I have been going to the same car wash in Riverside for at least 10 years. But lately it’s been taking nearly 2 hours to get our cars washed, because they just don’t have enough staff and they take people out of order sometimes. With kids at home we really can’t take that much time. So I wanted to try MobileWash. What a great service! Fernando showed up early, washed our cars better than the car wash we usually go to, and was done in about 90 minutes. All while we were inside in the AC working or taking care of the kids. We will definitely use this service for all of our carwashes in the future! **Developer response:** It thrills our organization knowing that you had such a great experience with us. Our leagues of professional detailers are always prepared to make sure they leave you undeniably satisfied. The review is much appreciated. We look forward to seeing you again soon. Thank you. ### 5/5 — Nice *2019-06-07, version 3.01* At the firm, I put in hundred hour weeks on the reg. I do not want to have to take time out of my day to get my car washed, nor do I want to pay some teen in my neighborhood. MobileWash has been a very effective solution. They can wash my car whenever I need it washed, and the research I did into their vetting system shows that they only hire professional detailers. This is a mobile car wash for grown-ups. ### 5/5 — excellent app *2019-06-07, version 3.01* At the firm, I put in hundred hour weeks on the reg. I do not want to have to take time out of my day to get my car washed, nor do I want to pay some teen in my neighborhood. MobileWash has been a very effective solution. They can wash my car whenever I need it washed, and the research I did into their vetting system shows that they only hire professional detailers. This is a mobile car wash for grown-ups. ### 5/5 — Car Wash *2019-04-27* I finally decided to get a car wash after someone mistook my white BMW for a gray one. I figured I’ll try Mobile Wash since I see their billboards everywhere. The app was super easy to use and I got notification when the driver was assigned and when he arrived. The app also told me when Jonuhe was doing the inspection and when he started the wash. The service and experience was amazing and it all happened while I was sitting at work. It was great to have a nice clean car again. Sadly with my two kids it won’t last long. Will definitely use Mobile Wash again! **Developer response:** It thrills our organization knowing that you had such a great experience with us. Our leagues of professional detailers are always prepared to make sure they leave you undeniably satisfied. The review is much appreciated. We look forward to seeing you again soon. Thank you. ### 5/5 — Clean Jeep after Glamis *2019-03-11* So, I own a Jeep and every chance I get I take it out and rip through the desert. I’m sure you can understand how tore up it gets. Also, not just the inside, every time I get in and out, or my pals, the interior is basically destroyed. But, it’s all a part of the fun. For years, I have either attempted to clean my Jeep on my own or take it to a detailer. I just hated how long detailers took. Plus, the wait is endless. I mean it will honestly kill your weekend. So, I started to play around the Appstore and see what sort of cleaning services were out there. After reading a few reviews, I landed on this one, MobileWash. I knew I had another mudding this Saturday, so I just downloaded the app and set it aside. So, Saturday comes, we all tear it up, then grabbed some food. I got home and my Jeep was gone. I decided to try this app. I mean, they do mention arrive in minutes. So, I created a profile, picked my package, and hit send. Almost like a movie, this detailer was at my place in minutes. I met him for a sec and let him get to work. I knew he had a big job in front of himself. So, I started to do some laundry and by the time that I was done, so was this detailer. I could not believe it. I knew the outside looked good, but the real kicker would be the inside, When I opened the door my jaw dropped, it had never looked so clean. I scanned every inch. It looked brand new. Oh, and he asked to use this scent, it just made it feel even cleaner. I loved it. I gave this guy a great tip and have been using them ever since. At least a couple times a month, sometimes more, depending on the occasion. This app is definitely worth a try. **Developer response:** Your feedback genuinely helps us continue to grow as a company. We are proud to bring you the best service on the market. Our developers are constantly working round the clock to make sure all our users have the greatest experience possible. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*