# MobileX Phone Service — user reviews > 139 indexed App Store user reviews of MobileX Phone Service by Mobile X Global, Inc., rated 4.40/5 from 353 ratings. - Source: https://appshunter.io/ios/app/mobilex-phone-service/id1641710612/reviews - App overview in markdown: https://appshunter.io/ios/app/mobilex-phone-service/id1641710612.md - Rating breakdown: 5★ 278 · 4★ 19 · 3★ 10 · 2★ 5 · 1★ 41 ## What do users think of MobileX Phone Service? Overall sentiment: neutral **Pros** - 🚀 Great service - 💰 Affordable pricing - 📱 Easy setup - 🔍 Customizable plans - 🔌 Reliable network coverage - 🌐 Seamless eSIM activation **Cons** - 🐛 Buggy app - 🤖 Poor customer support - 📵 Unreliable data connectivity - 🔒 Unclear account management - ⚠️ Misleading advertising **Commonly reported bugs** - Activation issues - Frequent app crashes - Incorrect data usage reporting - Inability to update account information - Inconsistent network performance **Most requested features** - Improved app stability and performance - Enhanced customer support channels - Seamless eSIM integration - Transparent billing and account management - Expanded international roaming capabilities ## Newest reviews (12 of 139) ### 2/5 — App *2026-05-19, version 9.0.3* Well it started just fine but now the app keep crashing and I have no way to track my data. ### 5/5 — Great service in a reasonable app. *2026-03-04, version 8.0.0* I’ve been on all of the major carriers and many of the prepaid brands. MobileX is top of the line. Priority data is remarkably affordable (and available “on demand” - I’ve never seen anything like it.) If you’re a light user or looking for an extra line of service, don’t look anywhere else!! ### 5/5 — Awesome *2026-02-17, version 8.0.0* Great ### 3/5 — Working okay on android, but now my iPhone is not… *2026-02-16, version 8.0.0* Still not sure about this one either… ### 5/5 — Coach *2026-02-12, version 8.0.0* Loving the service and saving lots! ### 5/5 — Wow! *2026-02-02, version 8.0.0* That was easy and saves me a lot of money each month, thank you! ### 2/5 — You make this update sound optional but it is required. *2026-02-02, version 8.0.0* Please be more accurate with your pop ups. ### 5/5 — Jesse *2026-01-15, version 7.1.0* The setup was smooth. This is my first phone and number. It was an easy setup. Love it ### 5/5 — 99% Satisfied! *2026-01-10, version 7.1.0* I switched from a major name-brand carrier because I was paying far more than the service justified. With MobileX, I’m getting essentially the same network performance at about half the cost. One standout feature is data rollover—unused data carries over to the next month, and I even receive a credit for what I don’t use. If I happen to run out, additional data is automatically added so I’m never cut off. There is a small fee for that convenience, which I find reasonable. I’m currently using MobileX on both Apple and Android devices without issue. My only real complaint—about 1% dissatisfaction—is with 5G Ultra Wideband. In Las Vegas, I’ve seen speeds exceeding 2 Gbps on other carriers, whereas MobileX’s Priority Data plan typically delivers around 150 Mbps. That’s still more than fast enough for everyday use, but I’ll admit I’m greedy and wish I could get top-tier speeds at a budget price. The annual plan is an excellent value. I paid $299 for the year, taxes included, which is hard to beat. MobileX also offers a no-data option, which I use as a secondary line on my iPhone (IMEI2). That plan costs just $1.50 for 50 minutes of talk/text, or $4.50 for unlimited—perfect for a backup line. Overall, MobileX delivers strong value, smart pricing, and flexible plans that make it an easy recommendation for anyone tired of overpaying for mobile service. ### 5/5 — 5 stars *2026-01-09, version 7.1.0* Super easy activation ### 5/5 — Very happy with the app! *2025-12-26, version 7.1.0* This app continues to improve. I like that I can put in a support request and manage my line using it. It starts up a little slowly but that’s the only thing that I see needing improvement right now. Good job! ### 5/5 — Fácil de usar *2025-12-12, version 7.0.0* Muy fácil instalar y activar ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible customer service and lost my order after charging me *2026-06-15, version 9.0.5* Do not buy from this company. I bought a phone was charged but phone didnt arrive in 7 days. I contacted them and carlos L was rude and told me they never got money even though my bank shows the charge. He said they couldnt cancel it cuz no payment. So i charged it back with the bank ### 1/5 — Warning! Fraudulent charges *2026-06-03, version 9.0.3* This app will charge your credit card without giving you any choice. Calling customer support was no help. Do not use! ### 1/5 — scam *2026-04-26, version 8.1.3* these people are trying to scam you, they will false advertise u and dont tell u nothing about what you signed up for after they scammed you ### 1/5 — Useless outside the US! *2026-04-02, version 8.1.3* Do not buy this eSIM if you are currently abroad. It requires a physical connection to a U.S. cell tower to activate. Wi-Fi calling and VPN tricks will not work, and they don't warn you before taking your money. Save your time and use another carrier. ### 1/5 — Disappointed that you still say it is optional when it’s required to update. *2026-03-10, version 8.1.3* The itty bitty buttons on the bottom row are illegible. ### 1/5 — This is trash *2026-02-23, version 8.0.0* This is the worst app ever doesn’t work at all . I tried to create an account and said it existed so tried to sign in but said it did not exist. ### 1/5 — So Unreliable *2026-02-06, version 8.0.0* Every time I top up my data, I pay for a gb just to get half a gb. Every time. ### 1/5 — Don’t get this stupid app *2026-01-18, version 7.1.0* Wifi is so slow don’t get it trust ### 1/5 — Scam *2025-11-06, version 6.0.1* Charged my card and denied me an ESim after the charge was placed on my card I don’t even want to leave a single star because don’t you think you should charge the card AFTER VERIFYING ITS USABLE ### 1/5 — Not free for trial *2025-09-12, version 5.3.1* They advertised the so called free trial but they changed $6 something before activation. Customer service is hard to reach. The customer service agent claimed that the “credit” will apply to the plan (if choose to stay with xmobile), but it won’t. So my advice is stay away from this scam. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-07-23, version 9.1.0* I have received a quick support and assistance for a small issue .. great team ### 5/5 — Easiest mobile service I’ve ever used!! *2026-07-06, version 9.0.5* I use a lot of mobile services and this is by far the easiest to use. I got set up in less than 10 minutes!! ### 5/5 — Maz Alam *2026-05-11, version 8.1.3* Excellent service ### 5/5 — Good *2026-05-07, version 8.1.3* Very good ### 5/5 — Love *2026-04-30, version 8.1.3* 5 ### 5/5 — Thank you!!! *2026-04-23, version 8.1.3* Tyyyy ### 5/5 — Works well for a good price *2026-04-20, version 8.1.3* Works well for a good price ### 5/5 — Hvdidndidnd *2026-04-18, version 8.1.3* Handiness ### 5/5 — A1 Phone Service *2026-04-15, version 8.1.3* Awesome to the MAX !!! ### 5/5 — Awesome! *2026-03-06, version 8.0.0* A fast and painless on-boarding process. The best Verizon, MVNO out there. No complaints --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*