# MobileXRM > Mobile CRM for car dealerships to manage customer data and sales processes. (iPhone/iPad app by CAR Research XRM L.L.C..) - Source: https://appshunter.io/ios/app/mobilexrm/id703740724 (this page in markdown: same URL + `.md`) - Developer: [CAR Research XRM L.L.C.](https://appshunter.io/developer/531778643) - Category: Business, Productivity - Price: Free - Rating: 2.30/5 from 45 App Store ratings · 44 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 31 MB - Languages: American English - Released: 2013-09-17 - Data updated: 2026-06-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mobilexrm/id703740724/reviews.md ## What is MobileXRM? MobileXRM is designed specifically for Smart Phones and the mobile platform and enables dealership users to stay connected and sell on the go. It has many of the key functionalities of CAR-Research's CRM, all in the palm of the hand and entirely mobile. MobileXRM provides instant access to real-time Customer Data, Inventory, Follow-ups, Internet Leads and more. It enables Real-time opportunity measurement including; How many Internet Leads, Emails, Appointments, Sales Process, etc. It completely unchains the user from their desk. ## Key features - Real-time customer data access - Inventory management - Follow-up tracking - Internet lead management - Opportunity measurement - Mobile sales enablement ## Recent user reviews (10 of 44) All indexed reviews: https://appshunter.io/ios/app/mobilexrm/id703740724/reviews.md ### 1/5 — Makes my job harder and I’ve lost money because of it *2026-03-04, version 1.104.25* Scanning driver’s licenses works great until it refuses to save appointments and freezes then refuses to re-open until I delete and reinstall. The keyboard isn’t even properly scaling to any devices I use like they didn’t even use the correct developer tools so it feels clunky and inefficient. Camera will sometimes fail to work to add images and scan DLs etc. until the app is deleted and reinstalled. Windows app crashes constantly, web app will refuse to open whenever it feels like it. Texting in any way via XRM is useless and outdated and can’t receive emoji, they just appear as “??”. XRM makes modern communication a nightmare with clients. Completely a joke to work with and i’m sick of it. Causes stress and frustration for no reason other than whoever develops this is clearly cutting costs or not putting enough effort into modernizing their crm. ### 1/5 — Makes my job harder *2025-09-27* Scanning driver’s licenses works great, until it refuses to save appointments and freezes then refuses to re-open until I delete and reinstall. The keyboard isn’t even properly scaling to any devices I use like they didn’t even use the correct developer tools so it feels clunky and inefficient. Camera will sometimes fail to work to add images and scan DLs etc. until the app is deleted and reinstalled. I’m running a new iPhone. Clearly the software needs some tweaking here. ### 1/5 — Absolute TRASH *2024-04-22, version 1.104.25* Antiquated, convoluted, and clunky in every way imaginable! Absolutely lacking of any intuitive functionality, and is CEASELESSLY buggy!! ### 1/5 — Worst CRM ever *2023-05-01, version 1.104.20* This app is so bad I cannot even sue it all up in a single review. So, I’m just going to say do not get. Tell your GM or owner, whoever! Just go back to whatever system you previously were using. My team has been in CONSTANT communications with the developers, months later we still have gotten nowhere. ### 1/5 — Haven’t been able to use the app in over a week *2023-05-01, version 1.104.20* This app is a piece of junk. I have not been able to use it in over a week. I have access on the website, but the app is blank. No information on it at all. ### 1/5 — Light Years Behind *2022-08-14, version 1.104.7* This app and CRM in general are useless. Working on getting our dealer group to drop them ASAP. It’s so inferior in the market that they are helping that happen easier. VinSolutions, Elead, and other CRM options are light years ahead. ### 1/5 — :/ *2021-10-08, version 1.104.1* first off I’m on apple. App does not look good. I haven’t been able to use it in weeks, I even deleted it and got it again and again. I ONLY use it to scan in drivers licenses and when I do, it doesn’t let me put any notes in like “test driving audi, worked at such and such, etc.” The app looks like you forgot your computer is still in 1280x920 while your monitor only is 1440x1280 or something. The quality is like your watching TV from a few feet away without your glasses on ### 1/5 — Please Fix!!! *2021-08-04, version 1.104.0* Unable to leave notes or memo customer profiles ### 1/5 — Poorly designed *2020-11-03, version 1.101.0* I have been using this app for now four months,I tried using the online training course, the speaker it was so poor at explaining what the app can do and he was rushing through the process. The concept is good, but poorly executed. As an example if you need to enter a second call buyer you have to leave the app and go to your computer to enter it, this is time-consuming as you’re trying to process all the documents as quickly as possible. Entering customers credit application it’s not even an option. The app crashes constantly if you leave it open for a few minutes it will give you a blank screens, and most of the time there is not a way of going back to the home screen without having to log off completely. Your sales people who need to rush through the process I need something that’s more reliable, management needs the information as quickly as possible which can be delayed if you have to constantly be rebooting the system. The layout of the computer and the computer-based are so scattered that really there is no way of figuring it out unless you spend hours trying to locate what you need. Updates are slow to come on this app and therefore the crashes could because because iOS is improving much quicker than the app. ### 1/5 — Crashes and customer support can not rectify *2020-06-26, version 1.99.0* It worked well - until it didn’t. Can’t even open customer profiles and customer support says there is nothing wrong. ## Frequently asked questions about MobileXRM ### What does MobileXRM do? MobileXRM is a mobile CRM application designed for car dealerships. It provides users with essential CRM functionalities on their smartphones, allowing them to stay connected and sell on the go. It offers instant access to real-time customer data, inventory, follow-ups, and internet leads. ### What are the key features of MobileXRM? Key features include real-time access to customer data, inventory management, follow-up tracking, internet lead management, and real-time opportunity measurement. It enables users to track internet leads, emails, appointments, and sales processes directly from their mobile device. ### Is MobileXRM free to use? Based on the provided information, the application is listed as free and does not have in-app purchases or ads. This suggests that the core functionality is available without direct cost to the user. ### Who is the target audience for MobileXRM? The app is specifically designed for dealership users in the automotive industry. It aims to empower sales professionals to manage their customer relationships and sales activities efficiently from their smartphones, unchaining them from their desks. ### What are common use cases for MobileXRM? Common use cases include accessing customer information while on the lot, managing follow-ups with potential buyers, tracking internet leads in real-time, and measuring sales process effectiveness from anywhere. It facilitates selling on the go and staying connected with customer data. ## Version history (last 5 releases) ### 1.104.25 — 2023-12-21 Fix for issue on Quick Entry ### 1.104.24 — 2023-12-19 Fix on Services Appointment data layout ### 1.104.23 — 2023-08-02 Fix for GM VIN Scan ### 1.104.22 — 2023-07-18 - Ability to parse county on sone Drivers License Scans - Trade T2 button works same as T1 for V5 dealers ### 1.104.21 — 2023-06-07 Lock Out for Quick Entry ## Apps similar to MobileXRM | App | Rating | Price | Category | | --- | --- | --- | --- | | [Agent CRM by BEXRealty.com](https://appshunter.io/ios/app/agent-crm-by-bexrealtycom/id1449783725) | 5.0 (7) | Free | Business | | [SCI 24/7](https://appshunter.io/ios/app/sci-247/id580187347) | 1.3 (3) | Free | Business | | [CDK Modern Retail CRM](https://appshunter.io/ios/app/cdk-modern-retail-crm/id1288617058) | 2.2 (289) | Free | Business | | [FordDirect CRM Pro Mobile](https://appshunter.io/ios/app/forddirect-crm-pro-mobile/id1441681201) | 4.2 (10) | Free | Business | | [Lead Center](https://appshunter.io/ios/app/lead-center/id1508136495) | 1.9 (40) | Free | Business | | [Momentum CRM Mobile](https://appshunter.io/ios/app/momentum-crm-mobile/id1091003596) | 3.0 (44) | Free | Business | ## More apps by CAR Research XRM L.L.C. - [Mobile-XRM](https://appshunter.io/ios/app/mobile-xrm/id6754617463) All apps by CAR Research XRM L.L.C.: https://appshunter.io/developer/531778643 ## Related topics [car research xrm](https://appshunter.io/ios/topics/car-research-xrm) · [mobile xrm](https://appshunter.io/ios/topics/mobile-xrm) · [agm rattler](https://appshunter.io/ios/topics/agm-rattler) · [rcm world](https://appshunter.io/ios/topics/rcm-world) · [thm app](https://appshunter.io/ios/topics/thm-app) · [nhms](https://appshunter.io/ios/topics/nhms) · [pdm solutions gmbh](https://appshunter.io/ios/topics/pdm-solutions-gmbh) · [mcms](https://appshunter.io/ios/topics/mcms) · [bmw supplier xchange](https://appshunter.io/ios/topics/bmw-supplier-xchange) · [rdms](https://appshunter.io/ios/topics/rdms) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*