# Mobility All Access — user reviews > 22 indexed App Store user reviews of Mobility All Access by Maryland Transit Administration, rated 1.80/5 from 44 ratings. - Source: https://appshunter.io/ios/app/mobility-all-access/id1579895990/reviews - App overview in markdown: https://appshunter.io/ios/app/mobility-all-access/id1579895990.md - Rating breakdown: 5★ 4 · 4★ 2 · 3★ 3 · 2★ 5 · 1★ 30 ## Newest reviews (7 of 22) ### 1/5 — Again it’s offline. Thanks for nothing *2024-12-05, version 2.1.1* Not having access to trips and timing is just ridiculous. It keeps happening as if some masochist enjoys making a difficult even more so. Pah! ### 1/5 — Doesn’t work anymore *2024-11-06, version 2.1.1* Keeps saying can’t use because it’s not connected to the internet but I tried cellular dated and various WiFi adresses and still doesn’t work ### 1/5 — Terrible. Don’t Download. *2024-09-30, version 2.1.1* Been trying to login and keeps saying incorrect password. I’ve reset it on the MTA website but the app refuses to accept that password. When I try to reset it from the app it never sends the email. Why bother telling people to use your app if you aren’t going to properly maintain it? What a joke but not surprising from MTA. ### 1/5 — Fix correction *2024-08-05, version 2.1.1* I like the app very easy to use. My issue is the space type only has for a person who has a wheelchair. It recently were change. It was many choices you can pick for ex. Walker, scooter etc. I can't use the app to book my trips anymore. I have to call in now 😔. ### 1/5 — Needs a new update *2024-06-27, version 2.1.1* The original version was better to many bugs ### 1/5 — Horrendous *2023-11-06, version 1.0* The app always changes my times, I’m never notified when they get there, and now I can’t even log in! Its keeps saying I need to connect to the server and to check my internet, when I have unlimited data, plus I have strong WiFi! All of my other apps are working, and so are my calls and text messages. ### 1/5 — Not feeling it as of now *2023-02-10, version 1.0* It takes forever for the app to load up, when you try to access it. When it finally does load up, I keep getting an ERROR message. I’m always connected to wifi, and even when I’m not, my signal is strong enough. Not being able to login is a huge inconvenience for me because I need to know when my ride comes so that i don’t miss my pick up window, and so that I can plan accordingly should I need a backup plan! I like the app itself, but there are still a few bugs that need fixing ## Most critical reviews (10 lowest-rated) ### 1/5 — A very dumb app *2026-02-27, version 9.1.0* This has no ability to accurately track vans. The app will say the van will arrive in say 15 minutes, but that’s just a random guess. Then the app will say the van is arriving momentarily. But the “moment “ will often last a half hour or more! The software engineers responsible for this app never have used a GPS. They are dumb! ### 1/5 — Useless *2025-11-16, version 9.0.0* App isn’t working. Won’t let you log in. Gives an error every time you try to log in. ### 1/5 — It’s not working *2025-11-13, version 6.0.0* All I keep getting is a error message. This app is a total crash out. Maybe try creating a new one, because this APP doesn’t work at all under any circumstances. I’ve reset it, uninstalled, reinstalled, and nothing!…#FixIt Thank you. ### 1/5 — It’s not working *2025-11-07* All I keep getting is a error message. ### 1/5 — Ineffective *2025-11-05, version 6.0.0* The app doesn’t work. I can’t get it to load. Error message for over a month. Please troubleshoot. ### 1/5 — A piece of junk *2025-10-29, version 6.0.0* App never works. MTA employees don’t know anything about app. They won’t even take reports about it not working. ### 1/5 — A better app is needed quickly *2025-10-22, version 6.0.0* If I could give this app a zero, I would. It’s very basic and not intuitive at all. I would love to be able to track exactly where vehicles are for pick ups/drop offs in real time. Exact time vehicles are due with real time up to the minutes updates and what vehicle type will arrive: bus, SUV, van, etc. And it goes without saying, the most stringent security requirements. You’re dealing with a vulnerable and some disabled populations. ### 1/5 — Still incompetent software engineers! *2025-10-22* Why doesn’t MDT provide any information what they are doing to fix the app? It seems like nothing is being done, since they are so rude to users. It would be simple to keep riders informed, but they just don’t care about those who need the rides. ### 1/5 — Open App *2025-06-24, version 6.0.0* The startup is taking way too long. I have been waiting for an half an hour now. I just can’t get into this App. ### 1/5 — No Access *2025-02-28, version 2.1.1* App frozen yet again, trying to uninstall then reinstall UGH!!! ## Most praised reviews (5 highest-rated) ### 4/5 — Good New Mobility App! *2023-06-15, version 1.0* Thanks to the new app! I can do most of the things I need. Generally the ride is also reliable. This new app needs an improvement! The riders should be able to communicate with the drivers. For example, when waiting for the ride, the riders can see where the ride is. But the drivers may be picking up some one else or the bus has technical issues. If we can communicate with the drivers, we will know the reasons for delay. We can make a decision whether to continue waiting for the ride or take a Uber/Lyft to the destination. This could be an enhancement to the app! Thank you, MDOT MTA, for the new app! ### 3/5 — Okay—when working *2025-09-01, version 6.0.0* When the app works, it’s easy to schedule rides. But it crashes often and there’s no way to track when your ride is approaching. It gives you messages that are often wrong about approaching rides. It’s just okay. ### 2/5 — Not real time info *2025-09-04, version 6.0.0* Error messages and not real time info. Sometimes the info is correct but 50% of the time it’s off. ### 2/5 — Broken Update *2025-05-18, version 6.0.0* Since the Update I can’t book rides myself online anymore I get an error message. Frustrating ### 2/5 — I am new to this *2023-09-07, version 1.0* How do I log in I have my mobility card every time I use it and my birthday as my password it's saying error --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*