# MOBILITY CU > Mobile banking app for checking balances, sending money, and managing accounts. (iPhone/iPad app by MOBILITY Credit Union.) - Source: https://appshunter.io/ios/app/mobility-cu/id592578353 (this page in markdown: same URL + `.md`) - Developer: [MOBILITY Credit Union](https://appshunter.io/developer/592578356) - Category: Finance, Productivity - Price: Free - Rating: 4.90/5 from 559 App Store ratings · 17 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 185 MB - Languages: American English, French (France), European Spanish - Released: 2013-02-11 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mobility-cu/id592578353/reviews.md ## What is MOBILITY CU? With Mobility CU, you can safely and securely take your banking with you. From your phone or tablet, you can check your balances, send money with Zelle, deposit checks, pay bills, transfer money, apply for a loan and much more. ## Key features - Check account balances - Send money with Zelle - Deposit checks remotely - Pay bills - Transfer funds - Apply for loans ## What do users think of MOBILITY CU? Overall sentiment: negative **Pros** - 👍 User-friendly and meets needs - 👍 Face ID is great - 👍 New app and design is loved - 👍 Clean and easy to maneuver - 👍 Well designed, pretty, clean, and straightforward - 👍 Great job on the app **Cons** - 🐛 App down for extended periods - 🐛 Transfers not obvious or intuitive - 🐛 Landscape mode missing on iPad - 🐛 Funds transfer fails frequently - 🐛 Manual disabling of screen rotation needed for check deposit - 🐛 Check deposit rejects scans sometimes - 🐛 App is janky and unreliable - 🐛 Loan payment loops back - 🐛 Scheduled transfers didn't carry over - 🐛 Statements only show for 'Share' accounts - 🐛 Logon is tedious without Touch/Face ID - 🐛 App crashes on login with Touch ID - 🐛 UI not very clean - 🐛 Login token required frequently - 🐛 Touch/Face login works half the time - 🐛 App looks dated - 🐛 Touch ID doesn't work - 🐛 UX not the easiest flow - 🐛 Cumbersome access **Commonly reported bugs** - App down for 2 weeks - Error messages during account verification - Old phone number not deleted - Funds transfer doesn't work - App loops back to 'pay loan' screen - Scheduled transfers did not occur on time - App doesn't show statements for 'Other' accounts - Cannot register phone to log in after password change - App crashes when logging in with Touch ID since iOS 13 - Login requires a token every time - Touch/Face login works inconsistently - Touch ID stopped working - Cannot delete old tokens **Most requested features** - Update the app - Fix landscape mode on iPad - Fix manual disabling of screen rotation for check deposit - Fix check deposit rejection of account/routing numbers - Support Touch ID or Face ID for logon - Support associated domains for 1Password integration ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/mobility-cu/id592578353/reviews.md ### 1/5 — App Down for 2 weeks *2024-11-20* I’ve had an issue before. When asked to verify the account I’ve gotten error messages. Then called in, they removed my old phone number which should have been deleted over a year ago. Going on the laptop or desktop, I have no problem verifying and logging in. The app needs to updated somehow. I’m irritated ### 4/5 — Transfers *2023-04-01* Took awhile for me to figure out how to make a transfer between accounts. Not obvious. Not intuitive. ### 2/5 — What happened to landscape mode on my iPad with this app???? *2022-05-29* Just logged in for first time since upgrade to this app 5 days ago. App no longer will work in landscape mode on my iPad!!! Pls fix this! 🤬🤬🤬🤬 ### 1/5 — Funds transfer doesn’t work *2021-12-14* I’m getting tired of doing your problem determination for you. When it fails, I have to call the credit union to get the transfer done manually. The phone rep asks me to attempt the transfer again so I can send a screenscrape of the error message I see. I guess it’s impossible for the rep to record the error message if I read it to them. This is the second time in two months I’ve had to do multiple iterations to get funds transferred. It’s not like I have more important things to do. ### 3/5 — Could be much better with 2 fixes *2021-08-17* I’ve been using this app for several years and have asked the credit union many times to have the developer fix a couple of problems. And yet they continue, update after update. The first problem is that you’re required to manually disable screen rotation every time you want to scan and deposit a check! This is crazy and wasn’t the case in the old app from a few years ago. The second issue is that the app will periodically reject a check deposit saying the app can’t read the account and routing numbers at the bottom of the check. This despite the scans being crystal clear, all of the check showing, etc. It’s a good app overall but these two issues drive me crazy. ### 5/5 — Love the app! *2021-02-05* The Face ID is great! The app is user friendly and meets all of my needs. ### 1/5 — Hit or Miss *2020-11-26* The app is super janky. At times it allows me to pay my loan, and other times it continues to loop back to the “pay loan” screen and won’t allow me to continue. I have to try logging into my desktop computer and even then seem to run into the same issue of not being able to continue. I have gone as far as restarting my phone and desktop, clearing the browsing data on my desktop to ensure it’s not on my side and also deleted and reinstalled the app on my iPhone to try and begin fresh. When the app was first introduced it did not want to cooperate and work but after a while, it spontaneously decided to work properly. For about 2-3 months it worked consistently and then all of a sudden the issue of the constant loop back to “pay loan” continued. This will require me to call in to the customer service line where I will have to wait on hold to speak to a representative just to pay my loan, which completely defeats the purpose of the convenience of the app. The apps functionality is extremely unreliable and it’s more annoying than anything. Granted calling the CS line will still allow me to get my loan paid, but then why even download the piece of crap app if I have to call in anyway???? ### 5/5 — New mobile look *2020-09-09* I’m loving this new app and design. Very clean and easy to maneuver through my accounts. It’s way better than the old look. Thanks MOBILITY!! ### 5/5 — Three issues with the new app: scheduled transfers, statements & logon *2020-09-07* 1. All of my scheduled transfers, except a loan payment, did not carry over. I had to set them up all over again. On the scheduled day, the transfers did not occur first thing in the morning, but not until later in the day. 2. The accounts are divided between share accounts, loan accounts and other. I was happy to see all my other accounts, along with the share and loan in one place. However, when I went to get my Statements, only the “Share” accounts showed up. I had to re-enroll on a different ID to access one of the “Other” accounts to get a statement for that account. 3. Logon is more tedious since there is no TouchId or FaceId to logon. I use 1Password, but I have to scroll or search through my passwords to find the Mobility ones. 1Password does not recognize the app. Apparently the app needs to support “associated domains”. ### 1/5 — App doesn’t work *2020-02-21* I changed my password. Had to delete app to register device. Now I can’t register my phone to log in to view my account. There isn’t anything Mobile about this bank without a working app! ## Frequently asked questions about MOBILITY CU ### What can I do with this mobile banking app? You can safely and securely manage your banking from your phone or tablet. This includes checking your balances, sending money with Zelle, depositing checks, paying bills, transferring money between accounts, and applying for loans. ### Is this app free to use? Yes, the application is available for free download and use. There are no in-app purchases or advertisements mentioned. ### What devices is this app compatible with? The app is designed to be used on both smartphones and tablets, allowing for flexible access to your banking services. ### How can I send money to others using this app? The app allows you to send money to others securely using Zelle, a popular peer-to-peer payment service integrated within the application. ### Can I deposit checks without visiting a branch? Yes, the app features a mobile check deposit function, enabling you to deposit checks directly from your device without needing to visit a physical branch. ## Version history (last 5 releases) ### 26.08.26 — 2026-08-26 - Bug fixes. ### 26.07.24 — 2026-07-29 - Performance enhancements and bug fixes. ### 26.05.28 — 2026-05-28 - Bug fixes. ### 26.04.24 — 2026-04-29 - Performance enhancements and bug fixes. ### 26.03.03 — 2026-03-04 - Bug fixes. ## Apps similar to MOBILITY CU | App | Rating | Price | Category | | --- | --- | --- | --- | | [DATCU Mobile Banking](https://appshunter.io/ios/app/datcu-mobile-banking/id333349531) | 2.9 (168) | Free | Finance | | [Lamar National Bank](https://appshunter.io/ios/app/lamar-national-bank/id1145592593) | 2.3 (3) | Free | Finance | ## More apps by MOBILITY Credit Union - [Mobility CU Card Secure](https://appshunter.io/ios/app/mobility-cu-card-secure/id1513086565) All apps by MOBILITY Credit Union: https://appshunter.io/developer/592578356 ## Related topics [mobility credit union](https://appshunter.io/ios/topics/mobility-credit-union) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*