# Mobility Manual — user reviews > 61 indexed App Store user reviews of Mobility Manual by The Mobility Manual Limited, rated 3.00/5 from 28 ratings. - Source: https://appshunter.io/ios/app/mobility-manual/id1612541547/reviews - App overview in markdown: https://appshunter.io/ios/app/mobility-manual/id1612541547.md - Rating breakdown: 5★ 6 · 4★ 6 · 3★ 5 · 2★ 5 · 1★ 6 ## What do users think of Mobility Manual? Overall sentiment: negative **Pros** - 👍 Great mobility program content - 👍 Clear exercise explanations - 👍 Effective mobility improvements - 👍 Useful for weightlifters - 👍 Good for improving activation - 👍 Easy to follow videos - 👍 Well-structured progression - 👍 Introduced new stretches **Cons** - 🐛 App is very buggy - 🐛 Frequent glitches - 🐛 App is clunky and frustrating - 🐛 Videos don't load or are black - 🐛 Timers are confusing/unclear - 🐛 No audio cues for timers - 🐛 Cannot listen to own music - 🐛 Subscription/billing issues - 🐛 Difficult to cancel subscription - 🐛 Poor customer service - 🐛 App doesn't track progress - 🐛 Login issues - 🐛 App crashes frequently - 🐛 Exercises get stuck - 🐛 No option to skip exercises - 🐛 Expensive - 🐛 Membership doesn't carry to app - 🐛 Videos don't play - 🐛 Support team ignores issues - 🐛 Wiped assessment data - 🐛 Unclear pricing - 🐛 App is a copy of others **Commonly reported bugs** - App gets stuck on exercises - Timers get stuck or have a mind of their own - Videos not loading or are black - App crashes when receiving calls/notifications - Autoplay repeats the same exercise - App doesn't track progress - Login issues (credentials not working) - App closes randomly - Assessment videos won't download - App doesn't open - Subscription cancellation button leads to FAQs - Send message function in app doesn't work - Membership purchased online doesn't carry to app - Videos don't play, subtitles don't work - App doesn't recognize purchase - Timers are unclear (two sections, repeated countdown) - Unilateral exercises only done on one side - Lost assessment data after re-downloading - Progress not saved between phones - App doesn't store progress **Most requested features** - Add voice instructions/audio cues - Allow playing own music - Add a countdown before movement changes - Improve timer clarity - Option to mark exercises as complete - Add 'favorite protocol' option - Add 'notes' option - Improve UI/UX - Add vocal instructions during timer - Keep phone screen on during session - Clarify pricing for manual vs. subscription - Option to purchase specific protocols instead of subscription ## Newest reviews (17 of 61) ### 2/5 — High hopes but dissapointed *2026-01-06, version 1.1.9* Saw this app being marketed on numerous social media platforms and by Sonny via his instagram. Decided eventually to give it a go as it was at a sale price. No free trial period which is unlike all other apps. Tried using it once and the functionality is poor. No voice instruction, exercises are too advanced with no option to replace with user friendly options and lots of glitches. Reached out to customer service to request a refund within 14 days and was told no. Escalated the matter and they offered me 50% back. Disappointed all round. ### 2/5 — Great movements but the app is glitchy *2025-11-03, version 1.1.7* I love the movements on this app they are really great but this app is so glitchy. It will count up and then count down and then just keep counting and it won’t move on to the next movement. You’ll click out of it and then have to start the whole session over and aren’t able to move to where you were at. ### 2/5 — Ok protocol, incomplete app *2024-11-10, version 1.1.5* There are so many bugs that this program would be better implemented with a paper, pencil, and stopwatch. Video playback and the automatic timer get out of sync, timer widget is unruly and loud, and the assessment tool doesn’t allow you to simply view all your data—instead it relies on flashy and oversimplified data visualizations to add perceived value. As for the programming (and I am only reviewing the weightlifting mobility program), the movements are theoretically great, but have simply not led to any progress in my 3 weeks of trying the program. To be fair, I have missed some days, but am consistent enough that at least some measurable progress should be apparent. On the contrary: I have lost mobility since starting. This is partly due to measurement reliability; I likely have not gained or lost a measurable amount of mobility. I continue to use the program, however, because I do *feel* great after doing the daily movements. It has introduced a lot of new stretches and warm-up movements into my vocabulary, while allowing me to avoid the endlessly complex shotgun approach that comes from cherry picking ideas from the internet. This product would be ideal as a book rather than as an app. Apps should add value that traditionally resources cannot. ### 2/5 — Why is there no audio? *2024-06-14, version 1.1.3* I really like the content and the usability but there’s no sound to the videos it’s not my phone all my other apps work fine I just can’t hear anything and have to put on subtitles, if it’s a bug I strongly recommend for it to be fixed. ### 1/5 — Confusing *2024-05-15, version 1.1.3* I bought this program online thinking I would be able to use the app through my phone, but now I’m finding that if you purchased online you have to use a browser and your membership doesn’t carry to the app. What? It makes no sense… ### 1/5 — No se escucha nada *2024-05-05* Me ha tardado casi 30 minutos en abrir la App después de tener que borrarlo y descargarla como 3 veces. Además ahora que he conseguido entrar no se escuchan los vídeos ni funcionan los subtítulos y no sé qué tengo que hacer ni nada de nada. Estoy por hablar y que me devuelvan el dinero del programa. Muy descontento ### 1/5 — La app no funciona *2024-05-03* La app no abre ### 1/5 — It doesn’t work *2024-04-22* The app does not open, and nobody answer. Crazy to pay for this service ### 1/5 — Buggy *2024-04-07, version 1.1.0* App login does not work despite the same username and password working on a browser. No reply from 2 emails requesting advice on how to rectify. The app consistently closes randomly when trying to enter username/password/report issues via email. Browser works well and content is great but app is useless. ### 1/5 — App is absolutely worthless *2023-12-10, version 1.0.11* The mobility manual is the best mobility regimen I’ve ever followed but this app leaves something to be desired. What you ask? Well idk considering I can’t even login into it. I have to login on my web browser to access what I’ve paid for. It’s wildly non user friendly. ### 4/5 — Great mobility results - UI is solid but not great *2023-08-22, version 1.0.11* The results speak for themselves. Especially at a great profile. UI needs work. I would like a sound countdown so I can hear the reps or time while stretching when I can’t see the screen. ### 4/5 — Great information and content, app could be better *2023-04-22, version 1.0.11* Used this for a few weeks now, love the content and the way it’s delivered daily but the app itself can be a little frustrating to use. What would be really useful is an audible countdown to the movement changes so I’m not having to keep looking at the screen every few seconds. Additionally I can’t do it when playing music in headphones because every time the movement changes it pauses whatever is playing. As someone who uses the app on my own in a busy gym I’d like to have the option to play my own music. ### 1/5 — Not great! *2023-04-10, version 1.0.11* The program I paid for seems to just give me a bunch of random movements rather than systematically hitting different body parts. Since paying for the original program, they have also introduced more specialised ones that they are asking me to pay more for, when first advertised it seemed paying the original amount would give you access to all the content on the app. Generally disappointing. ### 1/5 — No funciona *2023-03-26* No hace nada la app, no carga vídeos. Una estafa. **Developer response:** Hi, Please can you drop me an email so we can assist in rectifying the situation, many thanks. jeff@mobilitymanual.com ### 1/5 — Flow is fire & app is TRASH *2023-02-16, version 1.0.11* The flows are absolutely amazing but the app is horrible. And if you purchased multiple programs (weightlifting & an add on like bulletproof shoulders) both programs won’t show up in the app. The tech side needs a ton of work but the content is worth it! ### 1/5 — The app doesnt work *2022-12-24* Just i downloaded the app, i cant do anything. Its says that the app is downloading assessment videos, and never goes more than that **Developer response:** Hi, Please can you drop me an email so we can assist in rectifying the situation, many thanks. jeff@mobilitymanual.com ### 1/5 — Clunky App *2022-11-29, version 1.0.11* I’ve recently just purchased the weightlifting mobility manual and I’m very disappointed. The app is very clunky to use and doesn’t have sound to inform you when the time is up between each movement, so you’re constantly looking at your phone during the stretches. The timer is very confusing and is divided into two sections which both just say hold even though the video is demonstrating something different. I’ve now been ignored by the support team after requesting a refund. Definitely wouldn’t recommend this app, use GOWOD instead! ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app, keeps charging you after your trial *2026-03-23, version 1.2.0* I paid the $18.99 month trial. You expect to get a month of workouts…wrong, you get a sample of 5 workouts, then the opportunity to buy more from that point. The workouts are short and I went through them in the first 2 days. I decided not to buy anything more from them because the app was horrible and did not seem promising. However, if you do not physically cancel your subscription, you get charged for the same thing the following month. The app doesn’t show up in your Apple subscriptions and I still have not found a place in the app to cancel the trial that keeps charging me. I had to email them to cancel it. Do not fall for this app. It is a sham. ### 1/5 — Manual is fine, app barely works *2026-03-23, version 1.2.0* The app is so buggy it’s not even worth using. It will just get stuck on an exercise and there’s no way to manually progress to the next one so a 10-15 minute routine turns into like 25-30 if you sit there and wait for it to start working again. ### 1/5 — Good mobility program, garbage app *2025-10-23, version 1.1.7* I love the actual mobility program but will likely have to cancel. This app is just absolute trash. Count down timers have a mind of their own, get stuck so you can’t advance to the next exercise and have to start over, only do one side but not the other. These complaints have been called out in reviews going back years so it’s clear there is no intention of improving the app anytime soon. ### 1/5 — Super glitchy app *2025-01-26, version 1.1.5* Super glitchy, emails to support don’t work and unable to cancel subscription ### 1/5 — Terrible customer service *2024-12-30, version 1.1.5* I have requested a refund numerous times as is my right as a consumer buying a product online. I have been stalled and ignored over email. My access has been removed but I have not been refunded. I am writing this review in hope I will finally get the refund I requested over a month ago. ### 1/5 — Poor *2024-12-24, version 1.1.5* This app is not great. The videos don’t give you an option to skip through, it’s difficult to navigate and very expensive. ### 1/5 — Awful app *2024-12-15, version 1.1.5* I clicked on the ‘cancel subscription’ button and it took me to help articles instead of letting me cancel my subscription?! I then tried to use the ‘send a message’ function in the app to report this issue and the send button didn’t work?! These are extremely bad flaws to have in an app ### 1/5 — Can’t cancel my subscription *2024-12-09* It has a “Cancel subscription” link/button that takes you to the FAQs with no other options. And I tried to log in to the website and my credentials are no good there. Absolute garbage app and management. I love Sonny Webster though. ### 1/5 — The app does not work *2024-08-24* I have just paid 1 month and I can’t access to the app. This is scam. ### 1/5 — Won’t start *2024-05-20, version 1.1.3* Stuck on “Downloading the assessment videos” so can’t even get to the app’s functionality. Hope you guys can fix it. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app and content very helpful and useful *2026-02-22, version 1.2.0* I have got better mobility and I feel better about my mobility! Very helpful!! ### 5/5 — Great mobility plans *2024-04-09* My favorite app for mobility drills. I have a couple of programs with them and I am very happy with the results. Best thing is the clarity of explanations and the availability of scaled options. ### 5/5 — It worked for me *2024-04-09, version 1.1.0* Great app . Very clear instructions. So far so good ! ### 5/5 — Well structured *2022-10-14, version 1.0.11* Actually tests you then takes you through progression. Most other similar app just seem give you random flows. Stunning design as well ### 5/5 — Great App, Easy to follow through *2022-09-25, version 1.0.10* I love this new app, it’s easy to follow through. I bought the mobility manual while back a year or two ago and it was just on a website, it still was great content and useful exercises and helped me improve mobility but now with this new app it’s even better. Couple suggestions I wish the app had is “favorite protocol” and “notes” options ### 5/5 — 5 Star *2022-09-09, version 1.0.10* I integrate this app daily into my routine. It has improved my performance for CrossFit, it’s easy to use and most importantly it works! ### 5/5 — Best mobility app I’ve used *2022-08-27, version 1.0.10* I’ve tried a few different mobility apps, but this is the best one by far and specific to anyone who lifts a barbell from oly lifters to strongmen. ### 5/5 — 5 stars! *2022-07-25* Super easy to use and work through, videos of each movement/exercise make it simple to follow too. I love the daily flows, they’re quick and effective and keep me accountable because it’s easy to stick to! Love the app! ### 5/5 — Great app for improving and tracking mobility progress *2022-07-17, version 1.0.9* As a weightlifter who’s struggled with mobility this app has really allowed me to improve mobility. The app is really clear and easy to use! ### 5/5 — Amazing app and game changer! *2022-07-15, version 1.0.9* Being an elite athlete mobility has always been a high priority but I never had any guidance like the I did with the rest of my training. With the MM this has changed the game! Have structure and a system to follow alongside the ability to choose the exercises on the days you feel you need a little extra, what more would you want! If you haven’t already, download the app and get started!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*