# Mobilo Card — user reviews > 29 indexed App Store user reviews of Mobilo Card by Lulu Systems, Inc., rated 4.60/5 from 740 ratings. - Source: https://appshunter.io/ios/app/mobilo-card/id1520791968/reviews - App overview in markdown: https://appshunter.io/ios/app/mobilo-card/id1520791968.md - Rating breakdown: 5★ 614 · 4★ 54 · 3★ 32 · 2★ 16 · 1★ 24 ## What do users think of Mobilo Card? Overall sentiment: negative **Pros** - 👍 Great digital business card - 🚀 Easy to use - 💡 Impressive QR code feature - 👍 Useful for networking and sales **Cons** - 🐛 Metal card doesn't work reliably - 🐛 Issues with card scanning and formatting - 🔒 Concerns about hidden charges and lack of transparency - 🐛 App crashes and freezes **Commonly reported bugs** - NFC chip not working on multiple devices - App not opening on certain phones - Trouble with password reset and account setup **Most requested features** - Ability to customize contact information formatting - Improved card scanning functionality - Better customer support and responsiveness ## Newest reviews (9 of 29) ### 4/5 — It’s the little things… *2023-11-30* So far, pretty good. But it would be nice if I had the ability to add a phone extension to my business number, or change the phone number according to various formats (555) 555-5555 vs 555.555.5555. Oh, and add punctuation and title to my name. Maybe I can, but it’s not obvious. ### 2/5 — Concerned *2023-08-17, version 2.3.12* Just got 3 Mobilo cards for myself and team members. Been testing it all day (outside sales so I collect many business cards) and it’s not working nor is it scanning business cards. Sure, the QR code works but I could just show prospects my phone screen for that capability. ### 3/5 — Great digital business card - bad card scanner *2023-06-22* I love using this platform to replace my paper business cards, works excellently. It’s not very good at scanning the paper business cards I receive. ### 3/5 — Need’s improved *2022-12-08* It is ok overall. It would be nice if I could zoom the map but there are no controls present on the app. At this point I prefer the desktop version to this. ### 3/5 — Great when it works *2022-04-03* Works great with safari. If the person you’re sharing info with has chrome as the default browser then they have to download a file. Defeats the purpose of being easy and convenient. ### 5/5 — New card *2021-12-09* I just received my Mobilo card and it’s ok but I thought you tap a phone and contact info pops in your address book, it doesn’t work that way you have to tap , download, then install in address book. That’s a lot but I guess that’s what you get for $7.00 New technology. I just brought it cause I saw something similar on the new but couldn’t find it and found the Mobilo web site had card less than a day an card is cool four stars for now to see if card will be easier in the coming future ### 1/5 — Terrible Configuration & Bad Customer Service *2021-08-22* The marketing of the product was great. Our firm got excited to replace all physical cards with smart Mobilo cards. Unfortunately our experience of placing the order for the first 2 cards under Enterprise account was a complete operational disaster. Poor customer service, poor product support, non-working product configuration and set up, and even that did not work properly at the end. Wasted a lot of out time, and things are not even fixed on Mobilo’s end. No follow ups, bad turnaround time, while some folks at Mobilo tried to help after voicing our frustration, we had a bad experience signing up with Mobilo for Enterprise account overall. The other reviewers are right. This product fails. ### 1/5 — The app will not open *2020-12-24, version 1.3.1* I have informed your company that this app will NOT open on my phone and therefore I am unable to utilize it. I JUST received my Mobilo business card and can’t made changes on my phone. I’ve been patient and have tried to remove and reinstall the app. Doesn’t work YOU RECENTLY RESPONDED (12/22/2020). You indicated that the problem arose because I changed my password and that the problem was resolved. You couldn’t be more wrong. I never changed my password. The problem is exactly as I indicated and the app is still not working for me. ### 5/5 — Setting the standard for business card use in the new normal *2020-08-14* Gets updated with new features frequently ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of money *2026-07-30* This company will send you pretty pictures and show you what a wonderful savings and convenience their virtual card is, but once they take your money, they will relegate you to and endless series of AI chat agents that won’t help, won’t get you the product promised, there is no phone number, and there is no one responsible who will do anything other than have you contend with their useless AI. Do not give these people any money. ### 1/5 — Horrible don’t use *2026-02-18* They use a bait and switch model to get you to sign up and then charge your account. Highly do not recommend ### 1/5 — Terrible support and service *2026-02-17* Can’t say enough bad things. Never worked right. There is a teaser intro and then wait till you see the next years charges for that card. No phone to call to cancel and try and work out a service issue. I can’t say more for fear of this being called a non legit review but seems about getting your credit card on file and calling this a service so they can charge you a very high year 2 ### 1/5 — App Is Useless *2024-08-02* Does not let u update. Spend the extra few bucks on a Dot Card...im going to...high hopes but the thing is garbage. ### 1/5 — It doesn’t work *2024-06-07* The metal card looks fancy but I have now felt ridiculous on multiple occasions trying to get the tap feature to work and nothing happens. The QR code works, but, that technology is available much cheaper elsewhere. Not to mention ordering was a headache. The design team wouldn’t answer my questions on the website where we were supposed to be discussing design options. Eventually I emailed directly and got my issue resolved, but, overall not worth it for a product that only sort of works sometimes. ### 1/5 — Hours of treasure hunting *2023-11-11* I simply wanted to use different email addresses for my profile and billing. That began a treasure hunt that lasted several hours, required deleting the app multiple times and involved email and chats with techs who were generally unable to help. I was going to buy their card, but have concluded that I don’t have the anticipated requisite time to complete their process. ### 1/5 — Metal card doesn’t work and they know it doesn’t *2023-10-10* I bought a black metal card. It doesn’t really work so I reached out to support and they said that you have to find the sweet spot. It would be nice if they told me ahead of time that it doesn’t work very well. The button and keychain work great. ### 1/5 — Lack of formatting *2023-09-05* Cannot format any info. No punctuation in title, no dashes in phone number. Certainly does not look professional ### 1/5 — Bad NCF chip. *2022-06-25, version 1.6.2* QR code is fine. My nfc chip doesn’t work on multiple devices. I’ll change my review if they actually respond to my help ticket. ### 1/5 — Just received this card from corporate and it doesn’t work at all. *2022-02-07* We just received these cards today from our corporate office. Instructions for setup said that the password was emailed, it also said you could reset the password before logging into the app. I reset my password, and now nothing works, the app is frozen. The desktop site doesn’t work. It’s a great time. Super product. 10/10 would recommend. Definitely superior to traditional business cards. Not ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2024-06-27* Love this app ### 5/5 — This card is perfect *2024-03-15* Highly recommend, especially in my line of work, sales agent, god bless y’all ### 5/5 — QR Code WOW Factor *2024-02-22* My business contacts are sooo impressed when I use Mobilo. I just let them pull out their phones and just like electron major my business card pops up on their phones. ### 5/5 — Easy! ‍​‍ *2023-04-11* I have found it to be extremely easy to use. From the moment I downloaded the app and set up my account, I was able to quickly navigate its features and access the information I needed.      ‍ ### 5/5 — A CRM in my pocket *2022-08-15* The ability to track leads, follow up with them and monitor what i need to do is so valuable. Luckily, Mobilo’s new app always allows me to have my business card at my fingertips. ### 5/5 — I finally received the cards and… *2022-08-14* I finally received the cards. We had a miscommunication first, but Mobilo contacted me and we manage to get everything on track again. Some “fixable hiccups” during the design process and they were very kind as to send me the card for free and some additional gifts. Regarding the cards, they work and they look really nice (I got the metal version, Black and Gold). Some times its a bit tricky to get the NFC working but that is not Mobilo fault, is the nature of the NFC, but it works. One recommendation for the buyer, is that the card information is dynamic. You can change it on the app, so, I recommend not to put information like email or phone numbers or even your name printed on the card (this card will stay with you for ever, no need to stamp your name on it). Why I say that? For example, I may want to change the main line phone number and I can do that easy on the app, but it will have the old phone printed on the card. I think the best design for your card is using your company logo, company name, company motto, etc… info you know will not change like emails, phones or even company address. If you get tired of the card design you have and want to buy another, you can even reassign the old card to another employee (if you followed what I recommended earlier) without the need to change the printed information on the card because the information is generic to your company. I may buy another using that criteria and just put my company logo as big as it can be. Conclusion: Well done Mobilo! ### 5/5 — wow wow wow *2022-08-12* Love the new qr widget!!!. It makes my life so much easier. Mobilo love it. Everyone I tap says how the heck did is you just do that?!? I love impressing people with my metal card. Only one way to go, and that’s Mobilo. ### 5/5 — Love the new app! *2022-08-12* Great option for teams. My boss loves it. I love the functionality of the new business card widget. Great UX improvements too! ### 5/5 — Superb for networking *2022-08-12* Metal card absolutely rocks! ### 5/5 — Big step up *2022-08-12, version 2.1.4* Simple, sweet and super convenient. Love the new widget and makes sharing my contact details a breeze. All of my friends, Android and Apple, are standard blown away by the tap and share function. The automation and integration through Zapier is the icing on the cake. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*