# Mobily - موبايلي — Manage services & shop online

> Mobile service management, billing, recharging, and shopping app. (iPhone/iPad app by Mobily.)

- Source: https://appshunter.io/ios/app/mobily/id375539359 (this page in markdown: same URL + `.md`)
- Developer: [Mobily](https://appshunter.io/developer/375539363)
- Category: Utilities
- Price: Free
- Rating: 4.80/5 from 50,644 App Store ratings · 2,948 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 220 MB
- Languages: American English, Arabic
- Released: 2010-06-19
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mobily/id375539359/reviews.md

## What is Mobily?

Take control of your Mobily products and services with the all new Mobily App. Updated to include a modern, clean and highly intuitive look and feel, Mobily App streamlines your account management experience giving you fast access to all your important account info and more. With new features and improvements added regularly you’ll be able to do more than ever before.

Our great new features include:
•    Payments & Recharges Made Easy - Pay your bills and recharge easily using a variety of debit and credit cards through our smart and secure app;
•    Shopping on Demand - Get the latest smart phone, new line, sim, or fiber delivered right to you;
•    Simple Subscriptions - Find the best and latest offers on packages, services, and add-ons and quickly subscribe/unsubscribe with one click;
•    Delightfully Helpful Support - Talk to a real human through our social media support channels and sit back and relax whilst we take care of all your communication needs;
•    All Your Lines in One Place - Manage all your numbers under one account simply and securely.

And many more to come.

## Key features

- Easy bill payments and recharges
- Online shopping for devices and plans
- One-click subscription management
- Social media customer support
- Manage multiple phone lines
- Modern and intuitive interface

## What do users think of Mobily?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 👍 User-friendly
- 👍 Convenient features
- 👍 Quick and efficient
- 👍 Excellent service
- 👍 Smooth and seamless
- 👍 Helpful and useful
- 👍 Great app overall

**Cons**

- 🐛 Occasional crashes or bugs
- 🐛 Inconsistent payment processing
- 🐛 Inability to transfer SIM without visiting branch
- 🐛 Frequent disconnections or network issues

**Commonly reported bugs**

- Login issues and password reset problems
- Incompatibility with older devices
- Incorrect or missing information in the app

**Most requested features**

- Automatic bill payment or credit card integration
- Offline payment options
- Improved multi-tasking and background functionality
- Enhanced UI/UX and navigation

## Recent user reviews (10 of 2,948)

All indexed reviews: https://appshunter.io/ios/app/mobily/id375539359/reviews.md

### 1/5 — تطبيق سيئ

*2026-08-27, version 5.6*

التطبيق دايم معلق + حولت رقمي من مسبق الدفع إلى مفوتر وماصارت تظهر لي الفاتورة شاشة التطبيق كأنها لازالت مسبق الدفع كلمت الدعم وماحلو المشكلة الين ماقطعوا الخط
حاولت التسديد عن طريق البنك لكن الفاتورة كانت دبل سعر الباقة والى الآن احاول التواصل ومافيه فايدة

### 1/5 — لا انتم ولا شركتكم الزفت سلام اللي تشتري منها وماتتفعل الشريحه يعني الى متى نهب الفلوس والجشع والطمع

*2026-08-27, version 5.6*

حسبي الله ونعم الوكيل فيكم يالمسؤولين الخرا

### 1/5 — خلل بالتطبيق

*2026-08-26, version 5.6*

خلل بالتطبيق اثناء تسجيل الدخول بعد الرمز المؤقت+ نظام السداد اذا دخلته من الرابط المرسل SMS ياخذك للفاتوره عادي بدون تسجيل دخول لكن اثناء الدفع يرفض ويقول ان فيه مشكلة بالبطاقة على الرغم من تجربة ثلاث بطاقات مختلفة لاكثر من بنك

### 5/5 — لطايف

*2026-08-26, version 5.5.1*

إلا

### 5/5 — Great and quick

*2026-08-26, version 5.5.1*

This app is super great

### 5/5 — Good

*2026-08-26, version 5.5.1*

Good

### 5/5 — Fast and amazing

*2026-08-26, version 5.5.1*

Very fast using and useful

### 5/5 — تغير جذري وجميل في التطبيق

*2026-08-26, version 5.5.1*

شكراً على حسن التطوير في التطبيق ، اصبح الاستخدام سهل والتحكم بإدارة الحساب اسهل شكراً لطاقم العمل والى الأمام ...

### 5/5 — ال

*2026-08-25, version 5.5.1*

ممتاز

### 5/5 — حفرالباطن

*2026-08-25, version 5.5.1*

مميز

## Frequently asked questions about Mobily

### What can I do with the Mobily app?

The Mobily app allows you to manage all your Mobily products and services. You can pay bills, recharge your account, shop for new devices and plans, manage subscriptions, and handle all your phone lines from a single account. It also provides access to customer support.

### How do I pay my bills or recharge my account?

The app makes payments and recharges easy. You can use a variety of debit and credit cards through the smart and secure interface within the app to pay your bills or top up your account.

### Can I shop for new phones or plans through the app?

Yes, the app features 'Shopping on Demand' where you can get the latest smartphones, new lines, SIM cards, or fiber services delivered directly to you. You can also find offers on packages and services.

### How do I get help if I have an issue?

The app offers 'Delightfully Helpful Support' where you can talk to a real person through their social media support channels. They aim to take care of all your communication needs.

### Is the app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionality, and it does not appear to be ad-supported.

## Version history (last 5 releases)

### 5.6 — 2026-08-21

•	Enjoy a refreshed Mobily Store experience with a new look and feel.
•	Discover our latest Shamel plans with a fresh new look, clear benefits, and an easy subscription journey.
•	Get a new number or keep your existing one — the choice is yours.
•	Explore and purchase the latest devices with flexible financing options, all through the Mobily App.
•	Verify your ID with ease and enjoy full control of all your Mobily numbers in one place.
•	View, manage, and control your content services effortlessly.
•	Get a clearer view of your unbilled amount with detailed information right in the Mobily App.
•	View and manage your devices contracts easily, all from one place.
•	Use your Neqaty balance to pay your bill easily.

### 5.5.1 — 2026-08-05

The Mobily app has been refreshed with a brand-new look inspired by our new identity, designed to bring you a smoother, more intuitive experience.

This release includes UI enhancements, faster performance, and overall improvements across the app.

Mobily .. Ever Closer

### 5.5 — 2026-07-14

The Mobily app has been refreshed with a brand-new look inspired by our new identity, designed to bring you a smoother, more intuitive experience.

This release includes UI enhancements, faster performance, and overall improvements across the app.

Mobily .. Ever Closer

### 5.4.2 — 2026-06-20

The Mobily app has been refreshed with a brand-new look inspired by our new identity, designed to bring you a smoother, more intuitive experience.

This release includes UI enhancements, faster performance, and overall improvements across the app.

Mobily .. Ever Closer

### 5.4.1 — 2026-06-14

The Mobily app has been refreshed with a brand-new look inspired by our new identity, designed to bring you a smoother, more intuitive experience.

This release includes UI enhancements, faster performance, and overall improvements across the app.

Mobily .. Ever Closer

## Apps similar to Mobily

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Lebara KSA](https://appshunter.io/ios/app/lebara-ksa/id1269029448) | 3.1 (29) | Free | Utilities |
| [Zain KSA](https://appshunter.io/ios/app/zain-ksa/id1272141660) | 4.6 (17,444) | Free | Utilities |
| [Jawwy جوّي](https://appshunter.io/ios/app/jawwy/id1670373086) | 4.2 (4,051) | Free | Utilities |
| [Saudi Energy](https://appshunter.io/ios/app/saudi-energy/id1502975624) | 4.7 (12,541) | Free | Utilities |
| [Virgin Mobile KSA](https://appshunter.io/ios/app/virgin-mobile-ksa/id1439413116) | 4.4 (1,039) | Free | Utilities |
| [mystc KSA](https://appshunter.io/ios/app/mystc-ksa/id808807355) | 4.7 (81,698) | Free | Utilities |

## More apps by Mobily

- [Mobily Ranan](https://appshunter.io/ios/app/mobily-ranan/id773203243)
- [Mobily FMS](https://appshunter.io/ios/app/mobily-fms/id1452988727)
- [Mobily TV](https://appshunter.io/ios/app/mobily-tv/id1503505625)
- [Mobily Business-موبايلي أعمال](https://appshunter.io/ios/app/mobily-business/id1504468983)
- [mCan](https://appshunter.io/ios/app/mcan/id1607838344)

All apps by Mobily: https://appshunter.io/developer/375539363

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*