# mobiWAWA

> Digital city services and public transport tickets for Warsaw residents. (iPhone/iPad app by Urząd m.st. Warszawy.)

- Source: https://appshunter.io/ios/app/mobiwawa/id1556439538 (this page in markdown: same URL + `.md`)
- Developer: [Urząd m.st. Warszawy](https://appshunter.io/developer/1105917632)
- Category: Travel
- Price: Free
- Rating: 2.20/5 from 13 App Store ratings · 68 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 58 MB
- Languages: Polish
- Released: 2022-07-07
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mobiwawa/id1556439538/reviews.md

## What is mobiWAWA?

About the Application
The mobiWAWA application is a free mobile app providing access to digital city services and entitlements for discounts and travel on Warsaw’s public transportation. It also simplifies verifying entitlements – simply generate a QR code and present it during ticket inspections or at facilities offering discounts under the Warsaw Resident Card program.  
The app supports the Warsaw Resident Card, e-Student ID, and selected long-term WTP tickets. It is one of the digital services of the mojaWARSZAWA portal, available at https://moja.warszawa19115.pl/.  
The application is owned and managed by the Warsaw City Hall. The organizational unit responsible for designing, developing, and ensuring its proper functioning is the IT Office.  
Accessibility Statement: https://moja.warszawa19115.pl/web/guest/deklaracja-dostepnosci-aplikacja  

Key Benefits for Users
With the mobiWAWA app, you can:  
• Access discounts offered to Warsaw Resident Card holders by program partners.  
• Purchase, extend the validity, and activate long-term tickets.  
• Use the “Metro Pass,” which opens Warsaw metro gates.  

Warsaw Public Transport Tickets
The mobiWAWA app offers long-term public transport tickets for the city of Warsaw. To purchase a ticket, users must register an account, log in, complete their user profile (including uploading a photo, providing a contact phone number), and select a ticket from the current offer.  

Tickets purchased through the app can be managed – activated or deactivated, suspended or unsuspended, and renewed (i.e., repurchased).  

Ticket purchases are made electronically via the mobiWAWA app and an online payment operator. Payments in the app are fast, convenient, and, most importantly, secure.  

Presenting Tickets During Inspections
Purchasing tickets is just the beginning! The mobiWAWA app also allows users to present tickets during inspections. On an active ticket, users can tap the “Ticket Inspection” button, which displays their name, photo, ticket type, validity date, and a QR code. This screen is shown to ticket inspectors.  

Catalog of Offers for Warsaw Resident Card Holders
Warsaw residents can take advantage of offers from partners collaborating with the City under the Warsaw Resident Card program. Through the mobile app, users can view offer details (e.g., discounts on services in the capital), add them to their “favorite offers,” and keep them easily accessible.  
All offers are available in a dedicated catalog. To use them, simply select a discount or service, generate its QR code, and present it to the partner.  

E-Student ID for Students of Warsaw and Suburban Primary Schools
Through the mobiWAWA app, students can present entitlements for free travel in the 1st and 2nd fare zones of Warsaw’s public transportation.  

The app also enables seniors and honorary blood donors to use their free travel entitlements without carrying traditional documents.  

Opening Metro Gates
The mobiWAWA app allows users with an active ticket to open metro gates.  

The “Metro Pass” is a QR code that opens metro gates.

## Key features

- Digital city services access
- Public transport ticket management
- Warsaw Resident Card discounts
- QR code verification
- E-Student ID for students
- Metro gate access

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/mobiwawa/id1556439538/reviews.md

### 1/5 — Найгірша програма для покупки квитків яку я тільки бачив у всьому світі.

*2026-03-31*

Програма не працює з закордонними сім-картами. Як це можливо?

### 1/5 — App stopped working

*2025-09-05, version 1.5.0*

App stopped working. Not possible to open the app and show ticket to the control… 
All latest updates are installed, but issue still persist. 
Don’t recommend this app at all, this is not the first case when it’s not working.

### 1/5 — Request failed 503

*2025-08-27, version 1.4.6*

Zakupimy bilet powinien być zawsze dostępny offline bo aktualnie nie mogę go pokazać kanarowi bo aplikacja wam się wysypała!!!

### 1/5 — Unreliable

*2025-08-27*

It will stop working in the middle of the day, which can end up either in fine or you standing in front of the subway with no way to enter. Obviously, being a government app, no one is responsible and there is no one to call.

### 1/5 — Constantly logs out from app

*2025-08-26, version 1.4.6*

App logs out user constantly. Imagine having ticket control, you open the app and find out that you’ve been logged out from it without any reason. Controllers do not care.

### 3/5 — A mogłoby być bardzo dobrze.

*2025-07-10, version 1.4.6*

Niestety , ale brakuje dodania biletu do Apple wallet, co jest dla mine bardzo dużym minusem jak na dzisiejsze standardy i gdyby nie to , dałbym 5 gwiazdek.

### 1/5 — Just doesn’t work

*2025-06-18, version 1.4.6*

Stop working. Can’t even open the web page to log in, fix it please 🙏

### 1/5 — Stopped working

*2025-06-18, version 1.4.6*

Had for a few months. Bar code doesn’t always read at the metro. It suddenly just stopped working today and I have money on there till the end of July.

### 1/5 — Application does not work

*2025-05-28, version 1.4.4*

Application just suddenly stopped to work. Hands on login step.  Ow I can’t use my 90days ticket and have to buy single tickets until someone will fix something there :(

### 1/5 — Login not working

*2025-05-15, version 1.4.1*

I can't login despite trying out various available options - all lead to Error page in authentication process.

## Frequently asked questions about mobiWAWA

### What does the mobiWAWA app do?

The mobiWAWA app provides access to digital city services and entitlements for discounts and travel on Warsaw’s public transportation. It allows users to manage public transport tickets, access discounts offered to Warsaw Resident Card holders, and present e-Student IDs or other free travel entitlements.

### How do I use the app for public transport?

You can purchase, extend, activate, and manage long-term public transport tickets for Warsaw through the app. For ticket inspections, you can display your active ticket with a QR code directly from the app. The app also supports opening metro gates with a valid pass.

### Are there any costs associated with using mobiWAWA?

The mobiWAWA application itself is a free mobile app. While the app is free to download and use for accessing services and entitlements, purchasing public transport tickets or utilizing certain discounts may involve associated costs.

### What types of tickets and IDs does the app support?

The app supports the Warsaw Resident Card, e-Student ID, and selected long-term WTP tickets. It also enables seniors and honorary blood donors to use their free travel entitlements digitally.

### How can I access discounts with the Warsaw Resident Card?

Warsaw residents can view a catalog of offers from program partners within the app. You can see offer details, add favorites, and generate a QR code for the desired discount or service to present to the partner.

## Version history (last 5 releases)

### 1.6.8 — 2026-08-17

- simplified ticket purchase screens
- made it easier to request invoices
- made other fixes and improvements

### 1.6.7 — 2026-05-22

- made other fixes and improvements

### 1.6.6 — 2026-05-04

Made other fixes and improvements.

### 1.6.5 — 2026-03-27

- streamlined the phone number verification process
- made other fixes and improvements

### 1.6.4 — 2026-03-06

- made other fixes and improvements

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All apps by Urząd m.st. Warszawy: https://appshunter.io/developer/1105917632

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*