# Moda Health Mobile ID Card — user reviews > 42 indexed App Store user reviews of Moda Health Mobile ID Card by Moda Partners, Inc., rated 1.70/5 from 49 ratings. - Source: https://appshunter.io/ios/app/moda-health-mobile-id-card/id484643031/reviews - App overview in markdown: https://appshunter.io/ios/app/moda-health-mobile-id-card/id484643031.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 3 · 2★ 3 · 1★ 37 ## Newest reviews (14 of 42) ### 1/5 — Stinko *2023-01-23, version 2.3.3* Useless app. Doesn’t do anything. ### 1/5 — Not in my area? *2021-11-16, version 2.3.3* Is it because I live in a rural community? I don’t understand why we are not as important as a larger community. Technology today should be able to manage this situation. I’m pretty disappointed that Moda has not been able to make this happen for everyone on its plan. ### 1/5 — Worthless - take a picture *2021-10-24, version 2.3.3* This app makes no sense. If you have a smartphone why wouldn't you just take a picture of your insurance card rather than go through this app just to see your card. Should be able to see EOB and other info. Useless app. Cannot even login anymore. ### 1/5 — So bad *2021-10-05, version 2.3.3* How can healthcare companies make so much money, yet have apps like this that are so bad? Unreal. ### 1/5 — Awful, shamefully bad *2021-07-23, version 2.3.3* Not only does the developer not provide any of the data and privacy usage data, this app is clearly just a webview wrapped in a little bit of native. It looks like it hasn’t been updated since iPhone 4 days. Moda should not put their name to this. It reflects poorly. ### 1/5 — Built by a high school student overnight *2021-03-18, version 2.3.3* Mods Health should be embarrassed to put their name on this application. ### 1/5 — Adding family members *2020-01-12, version 2.3.3* Can’t find the option to include additional family members- shouldn’t be much of an issue to fix. Very necessary!! ### 1/5 — Pointless and terrible usability *2019-10-21, version 2.3.3* App won’t take the same login credentials as the mymoda website. Moda should provide iOS Wallet functionality instead of this ridiculous hack of a stand-alone app. ### 1/5 — Lacking *2019-04-30, version 2.3.3* Too bad app does not provide any other service besides copy of I’d ### 2/5 — Only works for some *2019-04-21, version 2.3.3* Doesn’t work for all Moda clients. I haven’t gotten my hard copy still and thought this would be an option. Bummer :/ ### 1/5 — Pointless *2019-03-08, version 2.3.3* Just the card that’s it not even the website or a locator for places that accepts the insurance ### 1/5 — Useless app *2017-06-22, version 2.3.1* It just shows you the front of your insurance card. ### 1/5 — Worthless App *2015-10-14, version 2.3* This app is completely worthless. All it shows is a blank card. Moda members are better off to log into the mobile site on Safari and save the PDF of their cards into iBooks or their PDF app of choice. ### 1/5 — Broken in iOS 9.x *2015-10-14, version 2.3* The app no longer loads the card info ## Most critical reviews (10 lowest-rated) ### 1/5 — Abandoned by MODA Tech Support *2025-10-08, version 2.4.2* Abandoned by MODA Tech Support, failed logins iOS26 ### 1/5 — Logging In *2025-10-05, version 2.4.2* Wants me to login, but I need to create an account. How do I create an account? There’s no option to create an account. ### 1/5 — PIN? *2025-07-12, version 2.4.2* The app asks for a PIN but they never gave you one in the first place. Secondly there is no way to ask for a PIN, not even a “Forgot PIN” option. Zero stars. ### 1/5 — Worthless *2025-02-19, version 2.4.2* This app only shows ID cards only. I thought it would show EOB. Not helpful at all. ### 1/5 — Can't login or speak to a person to fix *2025-01-22, version 2.4.2* I have never been able to login to the app. I've tried to call customer service to see what to do and I have never gotten a callback. The website works OK and at one point I was able to talk to a person about a claim Issue, but can't seem to get a hold of a human lately. ### 1/5 — Moda, I hope you go out of business *2024-02-07, version 2.4.2* This app doesn’t work, can’t login 90% of the time. It’s literally just an app for your id cards…. Why not just take a picture of your cards?! This app has not EOBs and doesn’t even show my dents card!!! The website has errors and bugs and NEVER works properly. Customer service is the absolute worst. Just die already Moda, you’re terrible at everything you do. ### 1/5 — Not great functionality *2023-11-21, version 2.4.2* Please add the option to add card to Apple wallet. In general, this app is terrible. I pay $800 a month for insurance. Maybe invest some of your profits in a modern app? ### 1/5 — A Bad Omen *2023-10-04, version 2.4.2* This is the first communication I get from my new healthcare provider, and they think it’s totally reasonably to download and use an app that does NOTHING??? Really bad sign… 🙁 ### 1/5 — Wish I could give 0 stars *2023-08-24, version 2.4* Pointless. It’s just your card and 90% of the time you can’t even log in. Would be great if you could see your benefits etc ….. I deleted the app ### 1/5 — Worked for years; until it didn’t *2023-05-14, version 2.4* This app was great for looking up real time account details. However, it has not worked for me since 2022. I wish it could be enhanced to work again. ## Most praised reviews (10 highest-rated) ### 5/5 — Handy *2024-09-02, version 2.4.2* I like it. This way I know my card is up to date. Just enter login credentials off your card, including 4 number PIN Code on back of primary account-holder’s card. Toggle green to “Save login info.” After that when, you open the app on your phone, just tap “Login” bar to view front of card. Swipe left to see back of card. Has both my card and my partner’s since we’re both covered by Moda through my employer. I usually do carry my card as well; but partner calls me occasionally when she can’t find her card at the doctor’s. She thinks I’m smart sometimes😄 ### 5/5 — Works *2019-01-25, version 2.3.3* It’s a copy of my card on my phone. Better then packing a card in the wallet. ### 5/5 — Comes in handy if you don't have your card *2013-07-25, version 2.0* Recommended ### 5/5 — No card? No problem! *2013-05-28, version 2.0* As one of those who seems to lose wallets, cards, and important things on the regular, this app is incredibly useful. I can simply show my phone to my doctor's office when I don't have my insurance card on me (or use the app to email or fax the card info later on). In that sense, this app does EXACTLY what it sets out to do. NOTE: This app works only if your Moda Health card includes a mobile PIN code. (This is an option likely selected by your employer) ### 5/5 — Works *2012-12-23, version 1* Another reviewer posed the question as to why someone would need this app, as opposed to taking a photo of the ID card. The app allows you to fax and email the card. Yes, you can email a photo. If you do not need to fax your card, then a photo may suffice. ### 5/5 — AWESOME! *2011-12-10, version 1* No more keeping track of my insurance card ... in my wallet ... desk drawer ... or wherever! It's now on my iPhone that is with me everywhere I go! Welcome to the future! ### 3/5 — Good start. I guess. *2017-06-09, version 2.3.1* An app for a mobile card? Ok. But s/b a myModa app. ### 2/5 — No iPhone wallet option *2026-04-21, version 2.4.2* This might be useful if there was an option to “add to iPhone wallet”, but as it is, it seems like it’s just a place to store a photo of the insurance card. It would be more helpful if it allowed users to store their card where they store all the rest of their cards on the iPhone. ### 2/5 — Virtual card only *2025-05-05, version 2.4.2* All this app does is show your card after you enter your info off the card itself. I thought it would provide some other functions… Want to see your EOB, check if a provider is in network, or any other basic tasks? Nope can’t do any of that here! ### 2/5 — Pointless *2024-12-21, version 2.4.2* This app doesn’t do anything. It’s just a picture of your id card. It would be more beneficial for Moda to make id cards available on the Apple wallet. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*