# ModalPass — user reviews

> 30 indexed App Store user reviews of ModalPass by Wabtec Transportation Systems, LLC, rated 1.38/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/modalpass/id1437220948/reviews
- App overview in markdown: https://appshunter.io/ios/app/modalpass/id1437220948.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 14

## Newest reviews (19 of 30)

### 1/5 — Bug

*2022-06-03, version 2.5.0*

I am able to log in but can’t creat ingate ..keep disappearing can someone fix it pls

### 1/5 — Logging in bad app has a bug

*2022-05-13, version 2.5.0*

I’m able too log in but aren’t able too create a ingate I have deleted the app and reinstalled multiple times and still get the same problem was working fine until I deleted my ingate information now I’m stuck waiting in line , what a waste.

### 1/5 — The app has a bug. Not working.

*2022-05-11, version 2.5.0*

Like the comment above, you can login but no chance to do anything else  after that. Where are the admins of this app ????

### 1/5 — Better Before the Update

*2022-04-25, version 2.5.0*

I’m able to log in but not able to create a ingate. It pops up but it automatically scrolls all the way down and when i try to scroll up it just disappears. I was able to use this app when it first came out now it’s completely bugged and resulted in waiting in them massive lines…. How is anyone currently using this app with that bug!!

### 1/5 — Terrible

*2022-03-30, version 2.5.0*

I can login but when I go to make an out gate it gives me an error saying your city and dryages are incorrect go to settings. When I go to settings they have my city and drayages in there but can’t make in gate

### 1/5 — It keeps acting up

*2021-12-09, version 2.5.0*

It was way brother before the update

### 1/5 — Worst app

*2021-12-08, version 2.5.0*

CN has a terrible app.  Functionality is terrible just like their yards.  Very non user friendly.

### 1/5 — Login

*2021-07-21, version 2.4.0*

I can’t log on it gives me  error.104

### 1/5 — Typing

*2021-07-21, version 2.4.0*

Even that you are able to login once you try to do a drop or pick up the app won’t let you type where is a requirement. App is garbage.

### 1/5 — Error message

*2021-07-21, version 2.4.0*

Can’t start a new mission

### 1/5 — App not working

*2021-07-02, version 2.4.0*

Tried to login into app got pass the first two
Windows get error messages

### 1/5 — ???????????????????????????????????????????????????

*2021-06-10, version 2.4.0*

Can’t log in !!!!!!!!???????????????????????????????????????????????

### 1/5 — Turn on notifications will fix problem!

*2021-06-08, version 2.4.0*

Gave one star because I was having the same problem as everyone 
Read to turn on notifications and it worked right away 
Will update rating when I use it in the future

### 1/5 — Definitely needs work

*2021-06-05, version 2.4.0*

Error code 104?
Can’t login on the app & J1’s not available online. So how do we get our J1’s?

### 1/5 — Truck driver

*2021-06-01, version 2.4.0*

CN Joliet giving violations for using the none Modal pass lane, but just like the other driver I registered online but the app doesn’t log you in, and the violations continue. CN fast to rip you a new one! But the worst to answer and help.

### 1/5 — Login error

*2021-05-30, version 2.4.0*

Still not fixed. App doesn’t work

### 1/5 — Crap

*2021-05-28, version 2.3.0*

Your app is stupid. I can’t even log in. It keeps saying error. What’s even more stupid is that you idiots made 4 of the 8 ingates into mobilpass only. As am doing this review am in line to try to get in. I have officially been here an hour. Thanks a lot idiots. As if truck driving wasn’t stressful enough. U guys make our job worse

### 1/5 — App don’t work

*2021-05-18, version 2.3.0*

I registered and can’t login it  said error !! And half of Ingate is only  with app  first  fix the applications stupid people

### 1/5 — Stupid change

*2021-05-11, version 2.3.0*

Stupid app never be able to log in but can do it on the website. Now the rail change half of the ingate lane to modal pass only making a Huge backup. What an idiot idea

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working

*2023-03-19*

Not good

### 1/5 — License invalid error when adding dryage and site

*2023-01-27, version 2.7.4*

I try to add dryage and site but tells me I have invalid driver license but doesn’t give the option to update or change it. App is trash

### 1/5 — Driver

*2022-12-18, version 2.7.0*

There’s some things that this app is lacking. It needs the ability to tell you if storage is due on a container, and it also lacks the ability to let you know if you have billing also needs to be updated to work with the latest iOS

### 1/5 — App has graphics bug on new iOS that make the app unusable

*2022-12-15, version 2.7.0*

After the new iOS the app has a graphics bug that make it unusable.  Need updated

### 1/5 — Not Working

*2022-12-14, version 2.7.0*

This app does not work when you are trying to ingate. You guys need to figure out something fast.

### 1/5 — ModalPass

*2022-09-28, version 2.7.0*

App is not working

### 1/5 — Driver

*2022-09-21, version 2.7.0*

App not working properly with IOS 16

### 1/5 — App isn’t working

*2022-09-12, version 2.7.0*

App isn’t working

### 1/5 — lousy

*2022-09-08, version 2.7.0*

App DON’T WORKING!! it's a crap app

### 1/5 — The updated trashed it

*2022-06-13, version 2.6.1*

Ever since a week ago it doesn’t work at all telling me my device is rooted which it isn’t I can’t even get to the login screen

## Most praised reviews (1 highest-rated)

### 4/5 — App doesn't work

*2021-05-25, version 2.3.0*

I've tried resetting the password and still can't get in.  They recognized my email and send me reset links, but app still won't work.  👉👉👉💪OK I FOUND THE ANSWER:  when the app asks you to “allow notices” you have to hit allow.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
