# Modern Animal — A better vet for all

> Veterinary care platform for pet owners with virtual and in-person services. (iPhone/iPad app by Modern Animal, Inc..)

- Source: https://appshunter.io/ios/app/modern-animal/id1458555809 (this page in markdown: same URL + `.md`)
- Developer: [Modern Animal, Inc.](https://appshunter.io/developer/1458555808)
- Category: Medical, Lifestyle
- Price: Free
- Rating: 4.90/5 from 4,445 App Store ratings · 68 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 136 MB
- Languages: American English
- Released: 2019-11-23
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/modern-animal/id1458555809/reviews.md

## What is Modern Animal?

Modern Animal is a new kind of veterinary experience; we believe a better one.

Through the thoughtful integration of technology and design, we make it simple for pet owners to get exceptional veterinary care when and how they need it.

Sign up today in the app to enjoy:

- Complimentary 24/7 virtual care so you can connect with a licensed technician anytime, from anywhere
- Transparent pricing at any of our locations
- Same or next-day availability for urgent issues
- One convenient app to instantly book care, check your estimates, and store your pet's health records

Now open in Los Angeles, San Francisco, Orange County, Dallas, Austin, and Houston, with the best veterinary team in the game. Learn more at modernanimal.com. If you have any questions or feedback, please contact us at hello@modernanimal.com. We're here to help!

## Key features

- 24/7 virtual care with licensed technicians
- Transparent pricing
- Same or next-day urgent care availability
- Instant booking for appointments
- Pet health record storage
- Estimate checking

## What do users think of Modern Animal?

Overall sentiment: mixed

**Pros**

- 🤗 Friendly and helpful staff
- 🚀 Convenient app-based service
- 🩺 Quality veterinary care
- 🗓️ Easy appointment scheduling
- 💬 Responsive in-app communication

**Cons**

- 🐛 Buggy app with technical issues
- 💰 Expensive services and membership
- 🤖 Lack of direct access to treating vets
- 🤔 Inconsistent or poor communication
- 🚫 Difficulty getting medication refills

**Commonly reported bugs**

- Notification badges not clearing
- App crashes and freezes
- Appointment time discrepancies in calendar
- Inability to log in or access account

**Most requested features**

- Direct communication with treating vets
- Improved app stability and bug fixes
- Transparent pricing and membership details
- Better integration between in-clinic and app services

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/modern-animal/id1458555809/reviews.md

### 1/5 — cannot book

*2026-08-16, version 2026.8.3*

I’ve been trying to enter my information to book an appointment, but the app keeps looping me back to “Find a nearby location,” and then it eventually shows a blank page. I guess I’ll have to call instead. Unfortunately, the app isn’t very functional or user friendly.

### 1/5 — Terrible app Terrible everything

*2026-07-31, version 2026.7.17*

I’m disappointed. I want my membership fee back

### 5/5 — Referral Code

*2026-07-17, version 2026.7.10*

REFER50-1R6RM. Awesome place for pets and sweet staff!

### 1/5 — Chat support is not patient care

*2026-07-15, version 2026.7.7*

Chat support is not good patient care.  I’ve tried chatting a few times but other than a few simple questions it’s no replacement for personal care. I chatted with a Missy and waited very long for responses that weren’t answers to my requests. No help at all

### 5/5 — So easy

*2026-06-25, version 2026.6.9*

Love using this app

### 1/5 — Terrible UX

*2026-06-15*

If you start booking an appt on the website, it directs you to download this app and you have to start over from the beginning. Within the app, there’s a loop where you have to re-enter info multiple times before proceeding. The homepage is also blank, and you have to sign out and sign back in before you can book an appt. When you provide a detailed reason on the visit, some AI assessment decides you need to go to an emergency clinic (which is not the case) and you have to remove context that would probably be helpful for the doctor/staff to read. Terrible app, and if the company is experiencing a drop in appointments over time, it’s probably one of the main reasons why.

### 1/5 — App Constantly Fails

*2026-06-10, version 2026.5.12*

I love my West Hollywood location but this app is atrocious. My cat passed over a year ago and now when I try to book an appointment for my other cat it will only let me book in my deceased cat’s name. When I try to go to the home page it is a blank white screen. When I try to continue booking through my deceased cat’s name (as that is the only option the app gives me) and I choose a yearly plan to continue with, the app force quits. There is literally no way to me to book through the app. Get this fixed!!

### 1/5 — Can’t get notifications

*2026-06-09, version 2026.5.12*

Just saw someone else’s review and I’m going to reiterate that I can’t get any notifications. I’ve checked countless times that the notification settings are turned on in the app as well as through my phone settings and I’m still not able to get any. Email notifications are also turned on and I don’t get those either. I’ve deleted and redownloaded the app 3 times now and it also does nothing. Incredibly upsetting when we’re dealing with our pets’ time sensitive information. Please fix this!

### 1/5 — Notifications

*2026-06-07*

I have all notifications turned on through the app, through my phone and have double checked on several occasions to ensure that push notifications are active and none of the chat messages push through. Despite having time-sensitive chats I get zero alerts and have to actively open the app in order to know if I have been contacted. This appears to be a huge bug and has caused me significant issues in communicating with my veterinarian team unless I am actively glued to my phone with the app open at all times. I am unsure why this happens but I have had this issue since I downloaded the app several months ago. I have no other issues like this with any other app on my phone. Please look into this as time-sensitive alerts can be critical when it comes to the care of pets.

### 1/5 — easy to sign up. impossible to cancel

*2026-06-02, version 2026.5.12*

they’ll gladly take your money but when it comes time to cancel they violate california laws and don’t have an easy option to cancel

## Frequently asked questions about Modern Animal

### What does the Modern Animal app do?

The Modern Animal app provides a streamlined veterinary experience for pet owners. It allows you to book appointments, access 24/7 virtual care with licensed technicians, view transparent pricing, and store your pet's health records all in one place.

### What are the key features of the app?

Key features include complimentary 24/7 virtual care, transparent pricing at their locations, same or next-day availability for urgent issues, instant booking for appointments, and a centralized platform for managing your pet's health records and estimates.

### Is the app free to use?

Yes, the app itself is free to download and use. The services provided through the app, such as veterinary visits and virtual care, will have associated costs, which are presented with transparent pricing.

### What kind of veterinary services are offered?

The app facilitates access to a range of veterinary services, including urgent care with same or next-day availability, and 24/7 virtual care consultations with licensed technicians. It aims to provide exceptional veterinary care when and how pet owners need it.

### Where is Modern Animal available?

Modern Animal is currently available in Los Angeles, San Francisco, Orange County, Dallas, Austin, and Houston. The app allows users to find and book care at their physical locations or access virtual services.

## Version history (last 5 releases)

### 2026.8.11 — 2026-08-24

We update the app regularly so we can make it better for you. Get the latest version for all the available Modern Animal features. This version includes visual improvements and some minor bug fixes.

### 2026.8.9 — 2026-08-18

We update the app regularly so we can make it better for you. Get the latest version for all the available Modern Animal features. This version includes stability improvements and some bug fixes.

### 2026.8.5 — 2026-08-17

We update the app regularly so we can make it better for you. Get the latest version for all the available Modern Animal features. This version includes stability improvements and some minor bug fixes.

### 2026.8.3 — 2026-08-10

We update the app regularly so we can make it better for you. Get the latest version for all the available Modern Animal features. This version includes stability improvements and some minor bug fixes.

### 2026.7.18 — 2026-08-04

We update the app regularly so we can make it better for you. Get the latest version for all the available Modern Animal features. This version includes stability improvements and some minor bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*