# Modern Flames + — user reviews

> 3 indexed App Store user reviews of Modern Flames + by Modern Flames, rated 4.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/modern-flames-plus/id6670704148/reviews
- App overview in markdown: https://appshunter.io/ios/app/modern-flames-plus/id6670704148.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 0

## Most critical reviews (3 lowest-rated)

### 3/5 — Alexa Integration bug

*2026-07-12*

The app is OK, but there is a bug with the integration into Alexa. On the app the “link” function does not work. In Alexa when adding the skill and requesting authorization it says “authorized” but returns with Chinese characters and what seems like an Amazon error code.  It links fine with Google

**Developer response:** Hello, thank for bringing this to our attention, we have escalated this to our app development team and will work on getting this fixed. If you have any further questions or concerns please feel to reach out to our customer service team at 1-877-246-9353 Mon-Friday 8am-5pm AZ MTN STD time. Or at customerservice@modernflames.com. Thank you.

### 3/5 — Needs Updated Documentation

*2026-06-18*

Just had the Orion V2 Multi installed. Overall, very pleased but the app itself is confusing when it comes to the active log mode. This is buried as an “accessory” in the Embers   Bed menu. Accessories must be on to get active logs. Their documentation needs help to explain all this and more.

**Developer response:** Hi, we hope you enjoy your Orion Multi V2. We appreciate you taking the time to provide this feedback and have passed this message on to our team. Feel free to reach out to us at 1-877-246-9353 Mon-Fri 8-5 AZ MTN STD, if you need any assistance from our team. We are here to help. Thank you.

### 5/5 — Fantastic!

*2026-07-03*

It took me a little while to figure out all the features. The fireplace is fantastic and the 250th celebration flame with fireworks was a nice surprise today on the app.

**Developer response:** Thank you for the 5-star review! We’re glad you’re enjoying your Orion V2 series fireplace and the 250th Celebration Flame.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*