# Modern Market Ordering — user reviews > 83 indexed App Store user reviews of Modern Market Ordering by Thrive Restaurant Group, LLC, rated 4.80/5 from 2,670 ratings. - Source: https://appshunter.io/ios/app/modern-market-ordering/id1498277549/reviews - App overview in markdown: https://appshunter.io/ios/app/modern-market-ordering/id1498277549.md - Rating breakdown: 5★ 2,420 · 4★ 107 · 3★ 46 · 2★ 14 · 1★ 83 ## What do users think of Modern Market Ordering? Overall sentiment: negative **Pros** - 🍽️ Healthy and delicious food - 💕 Friendly and attentive staff - 🤩 Obsessed with the app and restaurant **Cons** - 🐛 Buggy and glitchy app - 🔍 Lack of search functionality - 💳 No Apple Pay or easy payment options - 🔢 Confusing and repetitive onboarding process - 📋 Missing nutritional information and pricing **Commonly reported bugs** - App crashes on iOS 15.8.4 - Checkout process gets stuck, forcing users to restart - Rewards not properly transferred to new app - Payment issues with declined cards and double charges **Most requested features** - Add search bar to the app - Improve rewards program and redemption process - Provide more customization options for orders - Integrate with mobile wallets like Apple Pay ## Newest reviews (11 of 83) ### 3/5 — Rewards *2026-01-21, version 47.10.0* Why do you penalize people if they do not use their rewards & take them away? That is an easy way to destróy your customer base. No rewards, no incentive to make a purchase. ### 3/5 — Missing calorie count. *2025-10-07, version 45.9.1* They stopped making it easy to know the nutritional value if their meals including something as simple as total calories. ### 4/5 — Stop gate keeping toppings *2025-09-16, version 45.7.0* If I have to pay for all extra toppings... why aren't they ALL listed for every salad? Ya girl wants toasted pepitas on her Baja blackened chicken!!! ### 2/5 — No rewards online *2025-08-21, version 45.2.0* The instructions to redeem a reward online are completely inaccurate. There’s no way to redeem them. You must do it in store, which means you have to wait for your food and can’t order ahead. ### 5/5 — Crashes on iOS 15.8.4 *2025-06-07, version 44.2.0* Used to work with iOS 15 but I recently launched it to order lunch and it crashed immediately. Uninstalled then reinstalled same problem - can’t work so I can’t order from modern market anymore ### 3/5 — “Rewards,” Indeed *2024-01-20, version 14.0.3* No way to submit cash receipts, despite their claims on the Rewards FAQs. Login process is messed up as well. ### 5/5 — Great service *2023-07-31, version 14.0.3* The staff here is amazing! Manager included! They’re always super friendly and attentive. They’ve even started to remember my order and know what I want before I even tell them. I love it here so much!!!! ### 5/5 — Lunchtime *2023-05-13, version 12.1.37* Love MM! Trying the BBQ Pizza today!!! ### 5/5 — Love this, Restaurant! *2023-03-19, version 11.0.5* I am a regular customer of Modern Market as is my husband and we love their food. His favorite is the large farmer salad. It comes with a generous portion, of chicken and always has some wonderful fruit to add to the other ingredients. I love several of the dishes, especially the Ahi tuna. Food is always fresh and we love that it is locally grown and I believe organic. Highly recommended! ### 5/5 — Always good! *2023-01-16, version 11.0.5* Good food, nice folks. ### 5/5 — Yum!! *2022-09-24, version 9.8.27* I absolutely love this place! So healthy and good, my only wish is that they were open more hours, for lunch and for dinner every day!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Sloppy *2026-08-20, version 57.0.0* App execution deeply sloppy. Numerous autofill failures. ### 1/5 — Rewards *2026-07-18, version 53.0.0* Would have been nice to know before I redeemed for a dessert that the dessert I wanted did not qualify. I even asked the cashier and she sakes her manager and they did not know. I would have gone another route had I k Ken and not used the dessert redeem option but rather saved my points towards $10 off. Regular customer here. Left disappointed. ### 1/5 — 1 star for mobile app *2025-12-20, version 47.3.23* Cava app is better! ### 1/5 — Apple Pay *2025-10-17, version 46.0.0* No Apple Pay. ### 1/5 — Let me buy food without an account *2025-10-10, version 45.9.1* I got this app because I wanted my order to be done quickly. Not to sit for 10 minutes trying to get a magic link from an email to work when I don’t care to make an account. ### 1/5 — Trapped in checkout *2025-08-08, version 45.2.0* Make sure you give the store plenty of time to finish your order. The app will tell you that you need to change your time, but when you press Ok, you’re just on the main screen again. ### 1/5 — Awful Update *2025-06-21, version 44.5.0* The UX of the new update is terrible. Not to mention the horrible new branding. ### 1/5 — App was inoperable *2024-04-11, version 14.0.3* Crashed every time I tried first step of entering my email to start the order process. ### 1/5 — Awful app *2023-11-21, version 14.0.3* Tried two different credit card and on both it declined them although info is correct and the transactions show pending - hoping to not be charged multiple times on top of not being able to order. ### 1/5 — Needs improvement. Deleting. *2022-04-26, version 9.0.7* App sends notifications about great deals which is impossible to find within the app itself. ## Most praised reviews (10 highest-rated) ### 5/5 — Yummy as always *2026-07-20, version 53.0.1* I can always count on Modern Market to be consistently good and healthy. ### 5/5 — Love the food *2026-06-30, version 50.0.3* Customer service and food is excellent ### 5/5 — My favorite healthy meal *2026-04-06, version 47.17.9* I love your store because the food is so fresh. I always get the lemongrass tuna… What makes the best is the staff… The girls here are so friendly and genuine… Great great staff thank you ### 5/5 — Poor customer support *2026-04-02, version 47.17.9* It was all good until today I placed an order and it never arrived, but the app shows delivered. Tried to call the store, but it redirect me to 3rd party delivery. Really bad experience ### 5/5 — High quality and friendly *2026-01-29, version 47.12.2* I eat at MM serval times each week. It amazing how they they create healthy foods for a reasonable price. Try the Baja chicken sandwich, you won’t be disappointed. ### 5/5 — Needs search bar *2025-12-02, version 47.1.1* No way to search for things ### 5/5 — Obsessed *2025-10-25, version 46.0.0* Love the food, prices and app! ### 5/5 — Healthy bowls *2025-09-25, version 45.8.0* I love eating here! Try the curry bowl. ### 5/5 — Great new app! *2025-08-27, version 45.5.2* I love the new app! It’s beautiful and works really well. Places an order, app knew the closest location, dinner was delicious. ### 5/5 — Love it! *2025-06-25, version 44.6.0* Love it! Love it!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*