# Modern Milkman > Sustainable grocery delivery service focused on reducing plastic waste and supporting local producers. (iPhone/iPad app by Modern MIlkman ltd.) - Source: https://appshunter.io/ios/app/modern-milkman/id1448349321 (this page in markdown: same URL + `.md`) - Developer: [Modern MIlkman ltd](https://appshunter.io/developer/1448349320) - Category: Food & Drink, Shopping - Price: Free - Rating: 4.58/5 from 554 App Store ratings · 112 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 100 MB - Languages: English - Released: 2019-01-10 - Data updated: 2026-08-27 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/modern-milkman/id1448349321/reviews.md ## What is Modern Milkman? Modern Milkman brings fresh, groceries straight to your door. Milk in glass bottles (we know it's tastes better this way,) plus cream, milkshakes and butter. A variety of eggs, bacon & sausages, pantry items and fresh baked goods. Before you know it you've got breakfast sorted. All of the fresh produce in our grocery shopping app are supplied by independent farmers, dairies, bakers, and tasty treat makers, straight to your doorstep at a click of a few buttons. Whatever you need, our drivers will bring it right to your doorstep in sustainable packaging, delivering up to three times a week to cut down food miles, single-use plastics, and those pesky trips to the shop. We’re not like other food delivery apps. Our motto is, convenience with a conscience. And by signing up, you get: * Easy weekly or one-time ordering on our app or website. * Next day delivery if you order by 8pm. * Free return-and-reuse bottle collection, to give the planet a much-needed breather, and your wheelie bin a well-deserved day off. * Delicious, fresh products direct from the farm * A milk round that's local to you ## Key features - Eco-friendly grocery delivery - Plastic-free packaging - Support for independent producers - Reusable bottle collection - Track personal plastic savings - Next-day delivery option ## What do users think of Modern Milkman? Overall sentiment: negative **Pros** - 🌱 Eco-friendly glass bottle delivery system - 🥛 High-quality fresh milk and dairy products - 📦 Convenient doorstep delivery service - ⏰ Early morning delivery option available - 💚 Supports local farmers and sustainable practices - 🎯 Easy to add items to orders - 👍 Good customer service when issues are resolved - 🔄 Ability to pause deliveries - 📱 Intuitive app design (when working properly) **Cons** - 🐛 App crashes frequently and requires constant updates - 🔐 Difficult to cancel subscriptions and remove payment methods - 📵 App logs out users constantly requiring re-authentication - ❌ Persistent delivery errors and missing orders - 🚚 Unreliable delivery driver performance - 💳 Expensive products compared to supermarkets - 📞 No phone support, only chat-based customer service - 🔧 App buttons frequently malfunction or disappear - ⏱️ Late night deliveries (11pm-1am) instead of early morning - 🧊 Milk spoils when left out in warm weather - 📧 Unresponsive customer support via email - 🚫 Bottles not collected from customers - 💰 Unexpected delivery fees and hidden charges - 🎯 Difficult to edit or modify repeat orders - ⚠️ Aggressive door-to-door sales tactics - 🔄 Orders continue despite cancellation requests - 🖼️ Fake proof of delivery photos - 📉 Shrinking product range over time **Commonly reported bugs** - App crashes when applying coupon codes - Checkout button unresponsive and Face ID authentication fails - Phone number validation error during login - App won't launch after update or shows blank screen - Cannot skip or pause deliveries due to error messages - Buttons disappear randomly from app interface - Password reset emails not received - Update notifications prevent app from functioning - App becomes slow and non-responsive - Cannot add or remove items from repeat orders - Payment processing errors and incorrect charges - Form submission fails with 'something is wrong' error - Signup process broken on both app and website - Face ID enabled but still requires manual password entry - Repeat order editing causes items to remain in basket with errors **Most requested features** - Phone number contact option for customer service - Ability to easily cancel accounts without contacting support - Payment method management within the app - Remember login credentials to avoid constant re-authentication - Flexible delivery scheduling (less than weekly options) - Expanded product range including yogurts, cheese, almond milk, and specialty items - Morning delivery times instead of late night - Email reminders for upcoming deliveries - One-off order capability without subscription requirement - Ability to remove items from repeat orders directly in app - Partnerships with local bakeries and farms for artisan products - Better delivery driver accountability and tracking - Option to leave notes for delivery drivers - Improved address verification system ## Recent user reviews (10 of 112) All indexed reviews: https://appshunter.io/ios/app/modern-milkman/id1448349321/reviews.md ### 2/5 — Not Great. Dodgy service mostly complicated to trick you into paying for stuff. *2026-08-26, version 13.1.10* Ive seen that its a common issue that people have a scheduled delivery upon first order (in my case 26th of August) and that order never arrived. They also hve scheduled an upcoming subscription charge for me which clearly states I have not signed up for the membership. They make it certainly very hard for you to cancel anything. Making you contact support that eagerly offer u discounts to refrain from cancelling. Im disappointed as I thought the website was genuine. ### 1/5 — Shockingly bad service *2026-08-17, version 13.1.10* Constant missed deliveries, terrible customer service trying to wiggle their way out of refunding me. They seemed to think it was acceptable that they’d charged me £25.69 for two pints of milk successfully delivered. Total joke, stay clear ### 1/5 — Not delivered *2026-08-14, version 13.1.10* 3rd delivery in a row that hasn’t turned up. Customer Services are excellent at returning my money but the milkman isn’t leaving proof of delivery. Waiting to see what they say this time. Will delete my account when I get my money back. ### 1/5 — Bad quality *2026-08-10, version 13.1.10* Most of stuff you can get it in super markets for cheaper price, and my milk and salmon received warm condition ### 2/5 — Nice idea but expensive *2026-08-03, version 13.1.10* 2 people arrived at my door on my children’s bedtime and sold this to me. Told me there was free delivery for the first month…. I’m all for saving plastic but this is expensive but thought I’d give it a go to save waste and pay the farmers more. Signed up and paid for the milk, checked my bank account and had been charged for a monthly subscription separately as well. So it’s cost me over £16 for 8 pints of milk. Absolute con. I’ve emailed to cancel the milk deliveries. I’ve cancelled my subscription today and had an email to say it’s been renewed. ### 1/5 — I was taken advantage of by door canvassers as someone battling cancer. *2026-07-15, version 13.1.10* I was signed up to modern milkman today after the door canvassers approached my house. I thought it was a good idea and was willing to give it a go as I’ve always thought it’s better to support local. I mentioned living with family and being unsure if they’d be interested or not to which the door canvassers said they’d come back later once I had chance to discuss. They came back to my house at around half 7 and now I know why. I explained my parents weren’t interested and it would just be me. I repeatedly mentioned to the canvassers that I’m not looking to sign up for anything but I would be willing to give a one time order a go. I downloaded the app and added items to my order as a one time order, only to find out when I’ve handed the canvassers my phone to add the 20% discount code and get the reciept number, they’ve signed me up to a repeat order on subscription. Something I SPECIFICALLY said I DID NOT want. While chatting away to the door canvassers I explained I wasn’t very well at the moment as I’m battling stage 2 blood cancer, so not only have they signed me up for something I did NOT agree too, they also knew my circumstances and now I feel they have taken advantage of me big time. Because not only did they change my order from a one time order to a repeat order, they also in the process got my order wrong. I ordered the strawberry and chocolate milkshake and the Sicilian Lemonade, well when they’ve decided to modify my order for me and put me on a subscription I DID NOT consent too, they changed the Sicilian lemonade to a white chocolate milkshake. Clearly they couldn’t remember what I’d added to my order and knew they were doing me over so didn’t ask. I went straight to the help centre once I realised what they had done as again I did NOT consent to being signed up to a subscription and I do NOT consent to a rolling subscription or repeat orders, only to find out the help centre shut at 19:30hrs. I now have to wait until the morning where I will be cancelling my subscription and I will be deleting my account too. It’s absolutely disgusting the door canvassers would do this to someone with cancer who explicitly, and multiple times told them they wanted a ONE TIME ORDER and did NOT want to sign up for anything. I would’ve been willing to try the products, but now I just feel taken advantage of, and scammed. If I couldn’t get the discount without being signed up to repeat orders, this should have been explained to me and I’d have shut my door. I have been intentionally lied to and decided by the young men who came to my door. ### 1/5 — Canvassers *2026-06-05, version 13.1.10* I cancelled soon after the canvasser left as he failed to mention the membership fee. The service would be too expensive for me for a few pints of milk. Also, The MM do not bother to reply to your emails. I won’t be using them again. ### 5/5 — Renewed to 5 * *2026-05-20, version 13.1.10* Signed up from door canvasser, waited until Saturday when first order was meant to arrive, never arrived - now feel tricked into giving my money for the subscription service too Follow up: Had a call from Linda Walker in the team and we spoke over the experience of the door canvass, back on the round now and at a much more reasonable explanation of the product and how it works. 5/5 for the customer service provided by Linda. ### 1/5 — Shocking service *2026-05-11, version 13.1.10* Stopped my order for the 2nd time due their system randomly cancelling my orders and having no milk delivered when expected. ### 1/5 — Wrong Delivery - 80% of the time *2026-04-21, version 13.1.9* After a year of using with 2 deliveries a week. They got less than 10 of those 104 deliveries correct. Regularly sending eggs instead of milk. They’re a disaster. Go somewhere else. ## Frequently asked questions about Modern Milkman ### What is this app about? This app provides an eco-friendly grocery delivery service. It focuses on reducing plastic waste by using return-and-reuse, recyclable, or compostable packaging. The service partners with independent farmers, dairies, and bakers to deliver fresh produce and household items. ### What kind of products can I buy? You can purchase a variety of fresh UK groceries, including baked goods, seasonal fruit and vegetables, refillable cleaning products, cereals, dairy produce, and milk. The emphasis is on fresh, local, and sustainable options. ### How does the app help reduce waste? The app significantly reduces waste through its plastic-free packaging, reusable bottle collection system, and by delivering groceries in a way that cuts down on food miles and single-use plastics. Customers can also track their personal plastic savings. ### What are the delivery options? Deliveries can be made up to three times a week to minimize food miles. If you order by 8 pm, you can often receive next-day delivery. The service also offers free return-and-reuse bottle collection. ### Is there a cost to use the app? The app itself is free to use. The cost is associated with the groceries you purchase for delivery. Specific pricing for products and delivery fees would be available within the app during the ordering process. ## Version history (last 5 releases) ### 13.1.10 — 2026-04-23 Version updates, bug fixes and feature improvements ### 13.1.4 — 2024-11-12 Bug fixes, stability improvements and new feature additions - personalised content cards, seasonal categories, and more. ### 13.1.3 — 2024-10-02 Bug fixes, and minor build config updates ### 13.1.1 — 2024-06-11 Feature improvements, Bug fixes, Apple Pay integration ### 13.0 — 2024-05-22 We have revamped our app considerably and moved to a much robust tech stack. While maintaining most of the features as such, we have also changed the UI based on feedback and addressing usability concerns. We have also come up with speed and security improvements in this new version of the app. ## Apps similar to Modern Milkman | App | Rating | Price | Category | | --- | --- | --- | --- | | [Curry Passion Oundle](https://appshunter.io/ios/app/curry-passion-oundle/id1556061708) | 4.7 (3) | Free | Food & Drink | | [D2o Tasties](https://appshunter.io/ios/app/d2o-tasties/id1638671338) | — | Free | Food & Drink | | [Barburrito Rewards](https://appshunter.io/ios/app/barburrito-rewards/id1569413836) | 1.0 (1) | Free | Food & Drink | | [SoSweet – UK Sweet Shop](https://appshunter.io/ios/app/sosweet-uk-sweet-shop/id6443818669) | 5.0 (1) | Free | Food & Drink | | [Gousto](https://appshunter.io/ios/app/gousto/id992607465) | 4.9 (340) | Free | Food & Drink | | [PizzaExpress™](https://appshunter.io/ios/app/pizzaexpress/id440565075) | 4.7 (21,494) | Free | Food & Drink | ## More apps by Modern MIlkman ltd - [MM Milkround](https://appshunter.io/ios/app/mm-milkround/id6741771683) - [Modern Milkman US](https://appshunter.io/ios/app/modern-milkman-us/id6789597902) All apps by Modern MIlkman ltd: https://appshunter.io/developer/1448349320 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*