# ModPhone — AI Phone Agents for Business

> AI-driven business communication system for calls, SMS, and web chat. (iPhone/iPad app by Kevin Duck.)

- Source: https://appshunter.io/ios/app/modphone/id6748754389 (this page in markdown: same URL + `.md`)
- Developer: [Kevin Duck](https://appshunter.io/developer/905726807)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 4 App Store ratings
- Age rating: 4+
- Requires: iOS 16.0 · 19 MB
- Languages: American English
- Released: 2025-07-22
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/modphone/id6748754389/reviews.md

## What is ModPhone?

ModPhone - Your AI-Powered Business Phone System

Transform how your business handles phone calls, web chats, and SMS messages with ModPhone, the intelligent communication platform that puts AI to work for you. Whether you're a small business owner, entrepreneur, or team leader, ModPhone gives you enterprise-level communication capabilities without the complexity.

KEY FEATURES:

AI-Powered Phone Agent
Configure your AI assistant to answer calls professionally 24/7. Customize greetings, responses, and conversation handling rules while setting up intelligent call routing and transfers. Create department-specific configurations and let your AI schedule meetings. Handle routine inquiries automatically with our guided setup wizard.

Smart Call Management
View all business calls in one organized dashboard with detailed logs showing duration, caller info, and outcomes. Search call history to find what you need. Get automatic transcripts with AI-generated summaries for quick insights. Track sentiment and key topics discussed.

Intelligent Call Routing
Route calls to the right department automatically using custom transfer rules. Configure business hours and after-hours handling with keyword-based routing logic. Enable seamless handoff to human agents when needed.

SMS Messaging System
Send and receive SMS messages directly with AI-powered responses for incoming messages. Manage customer conversations with full threading for organized communication. Search and filter conversations by contact and configure settings per phone number.

SMS Number Provisioning
Set up SMS-enabled phone numbers in minutes through integrated provisioning. Search available numbers by area code or city with automatic compliance handling.

Web Chat Integration
Embed AI-powered chat on your website with consistent AI across phone, SMS, and web. Engage visitors in real-time and maintain full transcript history. Configurable via web app at modphone.ai.

Powerful Integrations
Connect Google Calendar or Outlook to sync appointments and availability. Let your AI assistant schedule meetings via calls, SMS, or chat while managing multiple calendars from one place. Connect with additional systems via webhooks and built-in connectors for Google Sheets, HubSpot, and more. 

Business Insights
Track call volume, chat sessions, and SMS activity to monitor quality and satisfaction. Identify trends across all channels with unified reporting. Export data for deeper analysis.

Easy Configuration
Configure everything in-app or via modphone.ai with our step-by-step onboarding wizard. Simple phone, SMS, and web chat setup requires no technical expertise. Real-time updates across all devices. Manage multiple phone numbers from one account with secure authentication.

Built for Business
• Professional phone numbers for calls and SMS
• Reliable cloud infrastructure
• Secure data handling and storage
• Team collaboration features
• Flexible subscription plans

Perfect for:
• Small businesses wanting professional phone, SMS, and chat presence
• Entrepreneurs managing customer communications
• Support teams needing multi-channel insights
• Sales teams tracking customer interactions
• Service businesses coordinating via calls, SMS, and chat
• Anyone who wants AI to handle routine interactions

ModPhone works with real phone numbers, actual calls, SMS messages, and web chat. Your customers reach you through their preferred channel, and our AI handles the conversation based on your configuration. Full visibility into every interaction across all channels.

Start with our free trial and experience the future of business communications. Choose from flexible plans: Free (1 phone number), Starter (3 numbers), or Professional (unlimited). All plans include phone, SMS, and web chat capabilities.

## Key features

- AI-powered phone agent
- Smart call management with transcripts
- Intelligent call routing
- SMS messaging system
- Web chat integration
- Calendar and business tool integrations
- Business insights and reporting


## Frequently asked questions about ModPhone

### What is ModPhone?

ModPhone is an AI-powered communication platform designed for businesses. It helps manage phone calls, web chats, and SMS messages, offering features like AI agents, intelligent routing, and business insights.

### Is ModPhone free to use?

Yes, ModPhone is currently available for free. The app is listed as free with no in-app purchases or advertisements mentioned in its data.

### What devices does ModPhone support?

ModPhone is available on iPhone and iPad devices, offering a consistent experience across Apple's mobile ecosystem.

### How often is ModPhone updated?

The latest version of ModPhone is 1.3, and it was last updated on November 8, 2025. This indicates a relatively recent update cycle.

### What age rating does ModPhone have?

ModPhone has an age rating of 4+, making it suitable for a wide range of users including younger individuals and families.

### Can ModPhone integrate with my calendar?

Yes, ModPhone offers powerful integrations, including Google Calendar and Outlook, allowing your AI assistant to schedule meetings and sync availability.

### Does ModPhone have ads?

No, ModPhone does not contain advertisements. The application data explicitly states 'hasAds' is false.

### What kind of business insights does ModPhone provide?

ModPhone provides business insights by tracking call volume, chat sessions, and SMS activity. It helps monitor quality and satisfaction, identifies trends across channels, and allows data export for deeper analysis.

## Version history (last 4 releases)

### 1.3 — 2025-11-08

Version 1.3 - SMS Messaging & Webhook Improvements

NEW FEATURES:

SMS Messaging System
• Send and receive SMS messages directly in the app
• View SMS conversation history with all customers
• Search and manage SMS interactions alongside calls
• Full message threading for easy conversation tracking and manual response to incoming texters

SMS Number Provisioning
• Set up new SMS-enabled phone numbers in minutes
• Automatic compliance handling for business messaging
• Search available numbers by area code or city

SMS Configuration
• Enable/disable AI responses for incoming SMS
• Manage SMS settings per phone number
• Control message handling preferences

Webhook Management Improvements
• Streamlined webhook configuration interface
• Simple event selection (now focused on call.completed events)
• Full webhook CRUD operations (Create, Read, Update, Delete)
• Easy webhook editing and testing

UI/UX Enhancements
• Improved loading states while phone numbers load
• Better error handling and user feedback
• Cleaner integration settings interface
• More intuitive webhook detail view

BUG FIXES:
• Fixed webhook detail view display issues
• Improved state management for webhook operations
• Enhanced data sync reliability for phone numbers
• Better handling of configuration updates

IMPROVEMENTS:
• More responsive UI during data loading
• Clearer separation of SMS and Call features
• Better organized Integrations sectiont
• Improved navigation and state persistence

### 1.2 — 2025-08-22

What's New in Version 1.2

Bug Fixes & Performance Improvements

• Fixed subscription management for Enterprise customers
• Improved billing portal experience with better error handling
• Significantly faster app startup - reduced loading time by 70%
• Fixed dashboard statistics to show accurate call and minute totals across all phone numbers
• Enhanced date handling for better compatibility with server data
• Updated support contact to hello@modphone.ai

Performance Enhancements

• Optimized initial data sync to load only essential information first
• Dashboard now loads incrementally for instant responsiveness
• Background syncing for non-critical data
• Reduced API calls on startup from 100+ to under 20

Quality of Life Improvements

• Enterprise users now see dedicated support options
• Better handling of subscription status display
• Improved error messages throughout the app

### 1.1 — 2025-08-05

What's New in Version 1.1

• Calendar Integration - Your AI assistant can now schedule appointments! Connect Google Calendar or Outlook to let callers book meetings directly during calls.

• Streamlined Onboarding - New step-by-step setup wizard guides you through configuring your AI phone assistant in minutes, not hours.

• Enhanced Authentication - Improved security and faster access to your call history with seamless login experience.

• Expanded Compatibility - Now supports iOS 16 and newer, bringing ModPhone to more devices.

• Performance & Stability - Fixed email notifications, improved call history loading, and squashed bugs for a smoother experience.

Your AI phone assistant just got smarter and easier to use!

### 1.0 — 2025-07-22

No release notes.

## Apps similar to ModPhone

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SMT Agent Hub App](https://appshunter.io/ios/app/smt-agent-hub-app/id6466113307) | 5.0 (2) | Free | Business |
| [NI²CE Messenger](https://appshunter.io/ios/app/nice-messenger/id6444872278) | — | Free | Business |

## More apps by Kevin Duck

- [Sleepytime Bedtime Calculator](https://appshunter.io/ios/app/sleepytime-bedtime-calculator/id1282766416)
- [ColdCallGym](https://appshunter.io/ios/app/coldcallgym/id6749118523)

All apps by Kevin Duck: https://appshunter.io/developer/905726807

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
