# MOHAP — user reviews > 28 indexed App Store user reviews of MOHAP by Ministry of Health UAE, rated 3.10/5 from 13 ratings. - Source: https://appshunter.io/ios/app/mohap/id1462565560/reviews - App overview in markdown: https://appshunter.io/ios/app/mohap/id1462565560.md - Rating breakdown: 5★ 6 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 5 ## Newest reviews (13 of 28) ### 1/5 — UAE PASS NOT WORKING *2022-04-01, version 12.1.1* I have a valid uaepass account for so long and your app keep asking for a valid account. Fix the bug. ### 1/5 — التطبيق لا يعمل *2022-01-25, version 6.0.6* عند ضغط زر التقديم فإن التطبيق لا يذهب الى صفحة التقديم ويبقى في الصفحة نفسها ### 1/5 — Buahmed *2022-01-22, version 6.0.6* Useless .. need to be developed to reach the same level of others government apps ### 1/5 — Not practical always crashes *2021-10-08, version 5.9.1* Really need to improve app. I spend over 2 hrs try to do medical fitness application and app crashes 3 times after almost finished all requests long information. Please improve app it will save time ### 1/5 — WorkingVery slowly *2021-09-18, version 5.9.1* App not fast ### 1/5 — useless App *2021-07-02, version 5.9* How are you in the UaE ! this App is useless ### 1/5 — Error *2021-05-19, version 5.8* Seems there are errors in this app. Doesnt Go through the process. Always getting stuck in some pages and relatively very very slow ### 1/5 — Does not work *2021-05-03, version 5.8* Simply does not work. ### 1/5 — App doesn't work *2021-04-20, version 5.7* App doesn't work, you can't skip or exit the intro ### 1/5 — Doesn’t work *2021-02-15, version 5.5* This app doesn't work at all. I can’t skip the intro. Please update and fix the bugs/ issue. ### 1/5 — Useless App *2021-02-06, version 5.5* The app is not working properly not taking email UAE mobile no or EID fix it to integrate COVID vaccine data ### 1/5 — تطبيق سيء للغاية *2021-02-04, version 5.5* التطبيق يعاني من مشاكل في الدخول بحيث لا يتذكر المستخدم و في كل مرة يجب عليك إدخال الاسم المستعار و الرقم السري خصوصا عند دخولك على الخدمات الالكترونية .. يجب حل هذه المشكلة التقنية بأسرع وقت ممكن. ### 1/5 — This app need modifications still *2020-02-23, version 1.7* Couldn’t log in even throw UAE pass or my ID ## Most critical reviews (10 lowest-rated) ### 1/5 — doest work *2026-08-02, version 14.0.7* downloaded and mot working ### 1/5 — Does not open *2026-07-31, version 14.0.7* Down loaded app to request some medication to bring in for holiday and app just a blank page does not work 😠😤 ### 1/5 — The app suddenly doesn’t working *2025-05-05, version 12.5.2* The app is not working and it shows me a message that it is unable to read it ### 1/5 — مستهلك *2025-03-28, version 12.5.2* التطبيق ما صارله تحديث من أيام الدولة العباسية يعلق و بطيء و مو عملي ### 1/5 — Bad application *2023-09-05, version 12.4.3* IT DOES NOT WORK. FIX IT. ### 1/5 — DOES NOT WORK!! *2023-08-05, version 12.4.3* Cannot log in, very frustrating. Agent direct you to website help desk rather than assist with basis log on instructions or resend reactivation code!! ### 1/5 — Can’t use it. *2023-07-08, version 12.4.3* I desperately need a permit for my medication but the app or website are both messed up. ### 1/5 — D *2023-07-08, version 12.4.3* Cannot register. As a British citizen I would like to state the medication I intend to bring to UAE (granted only in transit/connection). Website says my username is either invalid or already exists regardless of what combination I enter. App asks me for my emirates ID which I obviously don’t have. This is very poor considering how strictly prescription medication for I’ll health is taken in the UAE - you need an efficient system! ### 1/5 — Login fails *2023-03-29, version 12.4.1* Using same credentials as my Website account, login fails with ‘invalid credentials’. ### 1/5 — Inoperable *2022-10-17, version 12.2.3* Cannot even be used. Embarrassing. ## Most praised reviews (5 highest-rated) ### 5/5 — App is not working *2025-05-14, version 12.5.2* Kindly update the App it’s not working ### 4/5 — Service *2021-02-14, version 5.5* Always getting accurate reports ### 3/5 — Not working *2025-09-24, version 12.6.3* Its not working since yesterday ### 3/5 — More info *2022-05-13, version 12.1.4* If only mohap could add easy access to the medical history or file, add another tap for medical appointments and tests, that would be extremely helpful! ### 3/5 — UAE PASS LOGING *2022-03-28, version 12.1.0* You have to improve the application to be open using UAE PASS . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*