# MOHELA > Mobile app for managing MOHELA student loans and payments. (iPhone/iPad app by Missouri Higher Education Loan Authority.) - Source: https://appshunter.io/ios/app/mohela/id1082597420 (this page in markdown: same URL + `.md`) - Developer: [Missouri Higher Education Loan Authority](https://appshunter.io/developer/1082597419) - Category: Finance, Education - Price: Free - Rating: 4.62/5 from 46,728 App Store ratings · 143 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 46 MB - Languages: English - Released: 2016-03-28 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mohela/id1082597420/reviews.md ## What is MOHELA? Manage your MOHELA student loans and schedule payments from your mobile phone! MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loans. MOHELA is here to assist! Headquartered in St. Louis, Missouri, our primary focus is student loan servicing. This app provides MOHELA’s CASHLoans and FFELP loan borrowers with quick and secure account access, payment scheduling/history, form upload capability, tax information, and messaging capabilities. ## Key features - Schedule and manage payments - View payment history - Upload forms securely - Access tax information - Secure account access - Messaging capabilities ## What do users think of MOHELA? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient payment options - 🚀 User-friendly interface - 🚀 Helpful customer service - 🚀 Straightforward account management **Cons** - 🐛 Login issues and password reset problems - 🐛 Inconsistent app functionality - 🐛 Lack of communication from the company - 🐛 Difficulty making payments and managing loans - 🐛 Poor customer service and long wait times **Commonly reported bugs** - App crashes and freezes frequently - Saved bank account information being deleted - Face ID/biometric login not working consistently - Confusing error messages and navigation **Most requested features** - Ability to apply payments directly to principal - Option to view payment history and loan details within the app - Improved notification system to keep users informed - Integration of website features into the mobile app ## Recent user reviews (10 of 143) All indexed reviews: https://appshunter.io/ios/app/mohela/id1082597420/reviews.md ### 1/5 — Directs to website *2026-07-19, version 4.6.0* Downloaded to pay loans more conveniently, app will not let me log in and company only wants you to use the website. This is NOT CONVENIENT in 2026. ### 1/5 — Update *2026-07-17, version 4.6.0* Latest update broke the app. No screens will load or show any data. ### 1/5 — This company is trash *2026-07-07, version 4.6.0* I called for assistance on several occasions and they put you on a wait for over 3 plus hours then hang up on you. No problem sending bills you can’t pay but also won’t communicate! ### 1/5 — Doesn’t work *2026-05-27, version 4.5.4* It seems like they stopped supporting the app and only support the website ### 1/5 — “This account has not been registered before.” *2026-05-19, version 4.5.4* Um, of course, my account has been registered before! I’ve been paying my loans since last December. It’s just that the phone app doesn’t work as well as if I were to log in on a computer. That’s a big glitch to fix. ### 1/5 — Doesn’t Work for Federal Student Loans *2026-05-15, version 4.5.4* Why did you stop servicing federal student loans?? I used to be able to pay my student loans in this app, but the app now refers me back to the website. That just adds more inconvenience to paying my monthly loans. Thanks a bunch 😕 ### 1/5 — App won’t work anymore *2026-01-05, version 4.5.3* As others mentioned the app doesn’t work anymore now that they’ve moved to students.gov ### 1/5 — App doesn’t work *2025-11-20, version 4.5.3* App has lot of glitches, which doesnt show the correct due dates ### 1/5 — Terrible loan company better off going somewhere else *2025-09-05, version 4.5.3* I’m constantly locked out my account , the payments are always not going through , when I call them to resolve the issue they always redirect me to something I didn’t ask for . If you get a college loan don’t sign with Mohela ### 1/5 — App outdated- doesn’t work at all *2025-08-13, version 4.5.3* This won’t let you login since they moved to a studentaid.gov site over a year ago. ## Frequently asked questions about MOHELA ### What can I do with the MOHELA app? The MOHELA app allows you to manage your student loans on your mobile phone. You can schedule payments, view your payment history, upload necessary forms, access tax information, and communicate with MOHELA through secure messaging. ### Is the MOHELA app free to use? Yes, the MOHELA app is free to download and use. There are no charges associated with managing your student loans or making payments through the application. ### Who is the MOHELA app designed for? This app is specifically designed for borrowers who have CASHLoans and FFELP student loans serviced by MOHELA. It provides them with convenient tools to manage their accounts and repayment. ### What kind of student loans does MOHELA service? MOHELA primarily services federal student loans, including CASHLoans and FFELP loans. The app is tailored to assist borrowers of these specific loan types. ## Version history (last 5 releases) ### 4.6.0 — 2026-06-11 UI and system updates and upgrades ### 4.5.4 — 2026-03-14 UI updates Bug fixes ### 4.5.3 — 2025-04-02 Disclaimers for DL borrowers ### 4.5.2 — 2025-04-01 Small updates ### 4.5.1 — 2025-01-31 Registration enhancements ## Apps similar to MOHELA | App | Rating | Price | Category | | --- | --- | --- | --- | | [AES Student Loans](https://appshunter.io/ios/app/aes-student-loans/id1118003328) | 4.6 (16,178) | Free | Finance | | [Debt Snowball - Payoff Planner](https://appshunter.io/ios/app/debt-snowball-payoff-planner/id1478622759) | 4.7 (1,321) | Free | Finance | | [Loan Calculator - Debt Planner](https://appshunter.io/ios/app/loan-calculator-debt-planner/id1059124601) | 4.6 (22,434) | Free | Finance | | [Car Loan Calculator,Auto Lease](https://appshunter.io/ios/app/car-loan-calculatorauto-lease/id1155867843) | 4.8 (1,319) | Free | Finance | | [SoFi: Bank, Invest & Crypto](https://appshunter.io/ios/app/sofi-bank-invest-and-crypto/id1191985736) | 4.7 (385,475) | Free | Finance | | [Loan Calculator - Loan2Me](https://appshunter.io/ios/app/loan-calculator-loan2me/id1442980816) | 4.8 (8,234) | Free | Finance | ## Related topics [student loan](https://appshunter.io/ios/topics/student-loan) · [student loan debt](https://appshunter.io/ios/topics/student-loan-debt) · [student loan college](https://appshunter.io/ios/topics/student-loan-college) · [students loans](https://appshunter.io/ios/topics/students-loans) · [mohela student loan](https://appshunter.io/ios/topics/mohela-student-loan) · [navient student loans](https://appshunter.io/ios/topics/navient-student-loans) · [mohela](https://appshunter.io/ios/topics/mohela) · [mohela student aid](https://appshunter.io/ios/topics/mohela-student-aid) · [student loans](https://appshunter.io/ios/topics/student-loans) · [student loans pay](https://appshunter.io/ios/topics/student-loans-pay) · [student loans private](https://appshunter.io/ios/topics/student-loans-private) · [department of education](https://appshunter.io/ios/topics/department-of-education) · [student aid](https://appshunter.io/ios/topics/student-aid) · [ion tuition](https://appshunter.io/ios/topics/ion-tuition) · [mohalla](https://appshunter.io/ios/topics/mohalla) · [student loan forgiveness](https://appshunter.io/ios/topics/student-loan-forgiveness) · [personal loans student guide](https://appshunter.io/ios/topics/personal-loans-student-guide) · [aes student loans](https://appshunter.io/ios/topics/aes-student-loans) · [college ave student loans](https://appshunter.io/ios/topics/college-ave-student-loans) · [federal student aid](https://appshunter.io/ios/topics/federal-student-aid) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*