# MOI UAE — user reviews > 148 indexed App Store user reviews of MOI UAE by Ministry of Interior UAE, rated 4.60/5 from 10,062 ratings. - Source: https://appshunter.io/ios/app/moi-uae/id768665731/reviews - App overview in markdown: https://appshunter.io/ios/app/moi-uae/id768665731.md - Rating breakdown: 5★ 8,385 · 4★ 720 · 3★ 376 · 2★ 120 · 1★ 461 ## What do users think of MOI UAE? Overall sentiment: neutral **Pros** - 🚀 Fast and efficient - 👍 User-friendly and easy to use - 🔒 Secure payment options - 💡 Innovative features - 🙌 Excellent service **Cons** - 🐛 Bugs and glitches - ⚠️ Payment issues - 🕰️ Slow performance - 📵 Unreliable app functionality **Commonly reported bugs** - App crashes frequently - Login and registration problems - Inconsistent user interface - Outdated fine information **Most requested features** - Integrate Apple Pay - Improve notification system - Optimize for larger screens - Enhance customer support ## Newest reviews (14 of 148) ### 3/5 — Al Sharjah *2025-07-03, version 6.10.6* خدمات جيده و ممتازه وسريعة ### 2/5 — Payment Problems *2024-08-04* Every time I try to pay, it fails, and I tried 3 different types of cards. Then, I drove all the way inside Tasjeel to pay in person and thry charge an extra 320 AED to pay cash in person! What a scam. ### 5/5 — Excellent service *2021-10-03, version 6.8.2* Thanks ### 5/5 — Finest App *2021-09-29, version 6.8.2* Working smarter not harder is the definition of the app try it everyone ### 5/5 — Hapoy *2021-08-02* Very Good and efficient service. It would be nice if I could update my EID on line. However, I did visit the Head Office where it was completed in no time at all..😊 ### 5/5 — Great system *2021-07-28* I was able to login and renew my registration very quickly! It only took about 3 minutes to complete. This system makes things so easy and stress free. ### 5/5 — Love U ❤️❤️❤️ *2021-07-05, version 6.7* Thanks 🙏 ### 5/5 — Customer Experience Renewal of Vehicle Registration *2021-06-20* It is an amazing App. : Simple, Convenient, Easy to find services, Reliable. It is kind of Benchmark App. My sincere compliments. Sunil Thawani. ### 5/5 — Didn’t receive the promised discount *2021-06-12* It said on the ticket that I would receive a discount for paying early, and I did so, and got no discount. ### 5/5 — تجديد رخصة القيادة *2021-05-29, version 6.7* استخدمت خدمة تجديد رخصة القيادة و تمت العملية في أقل من ساعة من إكمال فحص النظر في نظارات يتيم- ياس مول حتى استخدام التطبيق .. جهود مبذولة يشكرون عليها .. في تسهيل الخدمات و استخدام أحدث الوسائل .. ### 3/5 — Speeding fine *2021-05-02, version 6.6* Service on the app is excellent however the notification of the fine is too late - nearly 5 weeks after the incident?? ### 5/5 — عجمان *2021-04-08, version 6.6* رائع وامين ويعطيكم العافية ### 5/5 — تعليق *2021-02-18, version 6.6* خدمة ممتازة لو تضيفون خدمة الدفع Apple Pay ### 5/5 — Trafic fine *2021-02-12* It was fast and easy to make the process. Thanks ## Most critical reviews (10 lowest-rated) ### 1/5 — stupid Payment restrictions unnecessary *2025-09-16, version 6.10.8* This app stupidly restricted payment using digital Visa card, such as from FAB or tabby…etc except through Apple Pay. not everyone have Apple Pay…what is hick behind?!! ### 1/5 — Disappointing app *2023-12-22* Very badly designed and function poorly! All I want is to pay the fines. How difficult is it? I know I can’t fight the fines as there is no such option but even paying is not easy. ### 1/5 — Just Spinning *2023-10-18, version 6.9.14* App just spinning and spinning. Not opening at all, and just did an update. ### 1/5 — Extremely bad experience *2023-05-11, version 6.9.11* I’m trying to renew my drivers license for weeks now. Chat is helpless. They finish chatting as you typing or as they want. Never got any help. ### 1/5 — No one supports this app *2022-12-16, version 6.9.8* I was told to file police report for investigation on this app. I filed the report 5 days ago and no one has contacted me. This app doesn’t work. ### 1/5 — Disappointing app *2022-04-04, version 6.9.3* How did this app get 4.7 stars? It’s very disappointing app with slow and full of errors ! I am yet to find one app that works to pay my traffic fines in Abu Dhabi… ### 1/5 — Impossible to create an account without Emirates ID *2021-01-18, version 6.6* The registration process without an Emirates ID makes it impossible to register. The verified mail has to be our username (there is no other choice) but we get error that the username cannot contain the symbol @. (All email contains this symbol) Please fix it! ### 1/5 — برنامج مشربك *2020-12-31, version 6.5.1* برنامج صعب وغير سلس ### 1/5 — Bad experience *2020-09-24* Your system had problems when I accessed it with the computer. I was advised by your help desk to install this app on my phone but I cannot use apps on my phone with ease. I have arthritis and typing is painful. Please let your server be always functional so that it can be accessed through the computer. Than you for helping the helpless. ### 1/5 — Simple and Easy *2020-08-05, version 6.3* The whole process of renewal is simple and just a click away and can be completed from the comfort of home. ## Most praised reviews (10 highest-rated) ### 5/5 — Fines *2026-07-20* Please atleast once - full discount on fines ### 5/5 — Mr Maksim Lisitski *2025-12-08* The service is fantastic. Applications is very well structured and user friendly! ### 5/5 — Convenient *2025-04-14* Very good ### 5/5 — Owner *2024-10-16, version 6.10.2* Great ### 5/5 — Moi app *2023-09-17, version 6.9.13* Fast and efficient. Proud of it. ### 5/5 — رسالة شكر *2023-07-11, version 6.9.12* وفقكم الله وجعلكم في المراكز الاولى داءما وابد ### 5/5 — سهولت استخدام البرنامج *2023-03-13, version 6.9.8* خدمات سهله الاستخدام على جميع فئات المجتمع ### 5/5 — ممتاز *2021-11-16, version 6.8.2* الخدمة سريعة وسلسة جزاكم الله خيراً ### 5/5 — تجديد ملكيه *2021-11-15, version 6.8.2* بصراحة تبارك الله خدمات الوزاره الالكترونية كل ما ياها تتحسن.. وياخذون اي ملاحظة في عين الاعتبار.. والله كل الشكر والتقدير للأيادي الخفية ورا هذا الموضوع … من تقدم لتقدم باذن الله ### 5/5 — Great application *2021-10-04, version 6.8.2* Easy to use . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*