# Moj A1 HR

> Centralized management for all A1 telecommunication services and subscriptions. (iPhone/iPad app by A1 Hrvatska d.o.o..)

- Source: https://appshunter.io/ios/app/moj-a1-hr/id585696112 (this page in markdown: same URL + `.md`)
- Developer: [A1 Hrvatska d.o.o.](https://appshunter.io/developer/585696115)
- Category: Utilities
- Price: Free
- Rating: 4.35/5 from 616 App Store ratings · 51 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 171 MB
- Languages: English
- Released: 2012-12-16
- Data updated: 2026-08-20
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/moj-a1-hr/id585696112/reviews.md

## What is Moj A1 HR?

My A1 is actually Your A1. My A1 is a central place for quick and easy management of all your A1 services. In the new interface, it's even easier to know where you stand with spending, bills and active services. Discover everything A1 has to offer through new categories, send and activate free Internet, transfer units or manage your A1 TV. Because you choose what you want! My A1 application is available to all users, regardless of which service you use (A1 on vouchers, subscription, landline, Homebox, etc.). 
 

Features that we know you will find useful: 

- Prepay the tariffs for 3 or 6 months, directly with your account or bank card. For prepaid users only. 

- Send, take and activate 24 hours of free internet. 

- Discover security-related services and activate A1 Home Assistance, SafeNet, Screen Insurance or A1 Internet Protection and always be at peace. 

- Change your tariff once a month with just a few clicks and without additional charges. 

- Track your current consumption and remaining units. 

- Easy access and review of monthly bills for the last 6 months with payment options of credit or debit card at no charge. 

- Buy a voucher through a subscriber account or webshop and renew your prepaid account or any other prepaid account. 

- Switch less for more! In the Moj A1 app, change minutes or text messages to megabytes - and vice versa. 

- Within the My A1 application, you can buy digital gaming vouchers and pay for them through your A1 account, without using credit cards. 

- Activate A1 TV and easily change basic or activate additional packages. Find content just for you and manage the number of screens you want to watch TV on. 

- Do you have problems related to fixed services? Within the Moj A1 app, with the help of a Digital Technician, you can solve the problem yourself without calling Customer Service, and for questions related to tariff activation, consumption or other services, ask our chatbot Nikša. 

- Surprise! Whenever we have the opportunity, we like to surprise you with our special discounts and benefits. 

 

How to start? 

1. Download and install the Moj A1 application 

2. Switch to mobile internet if you are on Wi-Fi 

3. Log in automatically with your number 

4. If you are not a mobile user, enter your username and password 

5. Browse our introductory screens and find out what you can do inside the My A1 application 

 

When you are connected to the A1 network, using the My A1 application does not consume data traffic. And finally – the available functionalities depend on the A1 service you use.

## Key features

- Service management
- Bill tracking and payment
- Internet activation
- Tariff changes
- Data transfer
- TV package management
- Digital voucher purchases

## What do users think of Moj A1 HR?

Overall sentiment: negative

**Pros**

- 📊 Quick invoice checking capability
- ✅ Functional basic account management
- 🎨 Clean and visually appealing design
- 📱 Works well for tracking consumption on compatible tariffs

**Cons**

- 🌐 Only available in Croatian language
- 🐛 Frequent login issues and session timeouts
- ⚠️ Requires re-authentication on every app launch
- 🔐 Geolocation-based access restrictions (blocks users in certain countries)
- 💳 Payment functionality unreliable and complicated
- 🚫 Limited functionality - redirects to website for most actions
- 📡 Poor network performance and slow connectivity
- 🔄 Inconsistent consumption display across different tariffs
- 🌍 Not suitable for tourists and international users
- ⏱️ Slow app performance and loading times
- 🚫 Non-functional roaming support

**Commonly reported bugs**

- Login credentials not saved between sessions
- Payment processing fails repeatedly
- App crashes on older iPhone models (iPhone 5, iPhone 6S)
- Consumption data not displayed for certain tariffs
- Geolocation blocking prevents login from USA and other countries
- English language option non-functional
- Automatic logout on VIP network with data exposure risk
- App not compatible with iOS 12.1.2 and older devices
- Roaming functionality completely non-functional
- Homebox login broken
- Missing data error on login attempts
- WiFi connectivity issues causing app slowdown
- Unpredictable service availability and performance
- Incorrect consumption and invoice display after updates

**Most requested features**

- Add English language support (critical - mentioned in 15+ reviews)
- Add German and other language options
- Implement Face ID/biometric authentication
- Add 'Remember Me' login option
- Enable persistent login sessions
- Add consumption widgets for home screen
- Display consumption across all contract lines
- Show data consumption for flat-rate tariffs
- Provide monthly PDF invoice downloads
- Add consumption graphs and analytics
- Support PayPal payment method
- Improve payment method integration
- Enable roaming functionality
- Add multi-language support for tourist SIM cards

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/moj-a1-hr/id585696112/reviews.md

### 1/5 — Žalba

*2026-04-24, version 7.0.0*

Imam vaše mobilne podatke ali su jako spori nemogu niti otvoriti google.hr na safariju. I još mi mobitel koristi LTE a u postavkama sam stavio da koristi 5G.

### 1/5 — still garbage

*2025-07-19, version 6.9.0*

Was useful for quickly checking invoices, the only real reason I installed it so I don't need to log into website. But lately, when opening the app, I need always to enter login credentials - so it became a waste of time, as well as waste of storage on phone. And since almost every action just takes you to their website/webshop - no need to bother with the app, just use the website.

### 1/5 — Placanje racuna

*2025-01-23*

Jako komplicirano, nikad ne uspijem platiti racun preko aplikacije. Stalno trazi da ispocetka upisem podatke s kartice, i nikad ne prode uplata.

### 1/5 — Doesnt work from USA

*2024-12-01, version 6.8.0*

As above, they wont let you log in from USA anymore

### 1/5 — App nicht für alle Nutzer des Netzes!!!

*2024-08-29, version 6.6.1*

Was ist mit den Menschen die keine Kroatisch sprechen und die Touristen SIM Karte nutzen? 
Keiner kann die App handhaben. Nichts für Leute mit einer anderen Sprache. Ob die App sonst etwas taugt kann ich nicht beurteilen.

### 4/5 — Add English

*2024-04-11, version 6.4.0*

Please add English language, cause a lot of tourists use a1 and it is hard to do currently..

### 1/5 — App not working at all!

*2024-03-21, version 6.3.0*

Since early 2024, I have not been able to log into this app, or even to my account on the web. It is impossible to pay the bill except bank to bank.
I contacted the customer service, and got back the following:"Radi sigurnosnih razloga morali smo uvesti određene prilagodbe za pristup mreži dodatnom zaštitom geolokacijskog pristupa našim digitalnim kanalima", which basically means they blocked their customers in certain locations (in my case USA) to provide "digital security". Wow!

### 2/5 — Može puno bolje

*2024-01-26, version 6.2.1*

Zamislite da se morate ulogirati u account svaki puta kada uđete u TikTok ili nešto sl.; a A1 app bi trebao biti koristan—što očigledno trenutno nije. Zašto je toliko teško dodati Face ID verifikaciju? Plaćanje računa unutar aplikacije se iz ove perspektive čini kao uzaludno nadanje. O forsiranju kojekakvih dodatnih usluga (koje doslovno nikome ne trebaju) ne treba ni pričati. Bar sve skupa izgleda lijepo.

### 3/5 — Frustrirajuće

*2023-07-20, version 5.6.0*

Engleski jezika opcija ne funkcionira. Prečesto moram prijaviti s podacima. Ne funkcionira plačanje s drugom aplikacijom. This app has potential but is seriously lacking in functions. It is currently not user friendly.

### 3/5 — only in croatian

*2023-07-07, version 5.6.0*

why is it only in croatian language? you guys also have customers who don’t speak that language.

## Frequently asked questions about Moj A1 HR

### What can I do with the Moj A1 HR app?

The app allows you to manage all your A1 services in one central location. You can track your spending, view and pay monthly bills, activate free internet, transfer units, manage your A1 TV packages, and change your tariff. It also provides access to security services and digital gaming vouchers.

### Is the Moj A1 HR app free to use?

Yes, the app is free to download and use. While the app itself is free, it does facilitate in-app purchases for services like prepaid tariff top-ups, digital gaming vouchers, and potentially other A1 service add-ons.

### Who is the target audience for the Moj A1 HR app?

The Moj A1 HR application is designed for all users of A1 services. This includes individuals on prepaid plans, subscription plans, landline users, and Homebox customers. The functionalities available may vary slightly depending on the specific A1 service you use.

### How can I get help or support through the app?

The app offers a Digital Technician feature to help solve problems related to fixed services without needing to call customer service. For questions about tariff activation, consumption, or other services, you can interact with a chatbot named Nikša.

### Does using the Moj A1 HR app consume mobile data?

When you are connected to the A1 network, using the Moj A1 application does not consume your mobile data traffic. This allows you to manage your services without worrying about data usage.

## Version history (last 5 releases)

### 7.0.1 — 2026-06-01

• Bug fixes
• Maintenance improvements

### 7.0.0 — 2026-02-06

• The new YouTube Premium functionality enables ad-free video and music playback, background play, and offline downloads.
• Logging in with a A1 mobile number is now faster and easier using a one-time verification code.
• Inbox — a new place to view all important notifications and updates in one spot.
• Integration with an external service allows enhanced content and feature personalization.
• Minor improvements and bug fixes.

### 6.9.1 — 2025-09-25

• Updated Microblink licenses for faster and more reliable ID document scanning
• New method for scanning 14-digit voucher codes for quicker input
• Bug fixes and performance improvements

Thank you for using our app!

### 6.9.0 — 2025-07-01

•	We've introduced enhanced accessibility features to better support users with visual, auditory, and motor impairments. This includes:
        o	Improved screen reader support
        o	Enhanced keyboard navigation
        o	High-contrast mode compatibility
        o	Adjustable text sizes and scalable UI elements
        
        These improvements are part of our ongoing commitment to accessibility and inclusive design.


•	Bugfixes

### 6.8.3 — 2025-04-17

- Update to native support for camera scanning
- Bugfixes

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## More apps by A1 Hrvatska d.o.o.

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All apps by A1 Hrvatska d.o.o.: https://appshunter.io/developer/585696115

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*