# Moj Telekom HR — user reviews > 235 indexed App Store user reviews of Moj Telekom HR by Hrvatski Telekom d.d., rated 4.05/5 from 754 ratings. - Source: https://appshunter.io/ios/app/moj-telekom-hr/id1076967450/reviews - App overview in markdown: https://appshunter.io/ios/app/moj-telekom-hr/id1076967450.md - Rating breakdown: 5★ 513 · 4★ 56 · 3★ 24 · 2★ 28 · 1★ 133 ## What do users think of Moj Telekom HR? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Convenient payment options - 💎 Excellent service - 🔒 Secure transactions **Cons** - 🐛 Frequent bugs and crashes - 🤔 Confusing UI and navigation - ⚠️ Unreliable internet connectivity - 💸 Unexpected charges and billing issues **Commonly reported bugs** - Login issues and authentication problems - Inability to add payment methods - Incorrect account information displayed - Failure to activate or renew services **Most requested features** - Improved English language support - Option to monitor data usage - Ability to manage account details - Live chat or call support ## Newest reviews (11 of 235) ### 4/5 — VG *2025-06-10, version 26.12.1* Very good app❤️ ### 4/5 — Review *2025-03-06, version 26.5.1* It would be great if I could get your communications in both Croatian and in English. I am not quite fluent in Croatian. Thank You ### 4/5 — Odlicno *2024-12-18, version Moj Telekom HR 25.11.21* :) ### 3/5 — Super!!!!! *2024-12-05, version Moj Telekom HR 25.11.21* Super!!!!! ### 4/5 — Korisna aplikacija *2024-10-20, version Moj Telekom HR 25.7.40* Pišem samo da me više ne pita da ostavim recenziju🙃 ### 4/5 — Review *2024-10-12* It would be great if I could get your communications in both Croatian and in English. I am not quite fluent in Croatian. Thank You ### 2/5 — Barely usable *2024-10-09* Every time I open the app something else doesn’t work. Extremely buggy. ### 4/5 — App *2024-10-05, version Moj Telekom HR 25.7.40* Great ### 1/5 — Bad service *2024-09-26, version Moj Telekom HR 25.7.40* I pay every month and when I arrive in Croatia to my house I have no internet or telephone service! It is impossible to contact anyone and the virtual technician does nothing to solve the problem! ### 1/5 — Esim *2024-09-21, version Moj Telekom HR 25.7.40* Esim electronic card should be much easier to find or access via email account. No local shops have it or understand what it is. Regards, Ned ### 1/5 — Esim *2024-09-09, version 25.2.2* I have a problem installing one of the two eSims on the excellent plan of €10 for 10 days. The first eSim installed easily via the QR code on one phone. The second hasn’t. I’m trying to communicate via the online chat to get advice. The default information provided doesn’t equate to the options/tabs in the app. There’s no option for communicating with a customer service agent in English. ## Most critical reviews (10 lowest-rated) ### 1/5 — Navlakusa *2025-07-08, version 26.12.1* Lazno se oglasavaju da nude Perplexity, ali kad se registrirate (vise) nije u ponudi. Ocito pumpaju broj preuzimanja aplikacije. Jadno. ### 1/5 — Ne radi *2025-06-25, version 26.12.1* Not good. I need to pay every month, there is no autopay? ### 1/5 — Doesn’t work *2025-06-07, version 26.12.1* It doesn’t work. Can’t chat with the bot or see any services ### 1/5 — AI Offer does not work *2025-03-06, version 26.5.1* The app offers an AI assistant, when you go to the process it always fails and it says your request was throttled ### 1/5 — Uzas *2025-01-29, version Moj Telekom HR 25.11.21* Prepuno bugova ### 1/5 — T-Com app *2025-01-09, version Moj Telekom HR 25.11.21* Očajno loša aplikacija, teško je naći nešto lošije. Poz… Božidar Čohar ### 1/5 — Der Top up Betrag verschwindet im Nirvana *2024-12-24* Ich habe 10€ auf die SIM Karte geladen für eine Verlängerung des unlimited Internets, der Service schaltet ab und das Geld ist weg… Laut Angebot sollte es sich dann automatisch verlängern- klappt nicht! ### 1/5 — Cancel app once disconnected *2024-12-11, version Moj Telekom HR 25.11.21* Need to disconnect app also once no longer using service ### 1/5 — Užasna usluga *2024-12-01, version Moj Telekom HR 25.11.21* Spora usluga, nezainteresiran agent, stranica nije user friendly ### 1/5 — New payment policy *2024-10-11* Your system is not accepting my card information. The phone number associated with my bank is a US number as it is a US bank. And there is no phone number on your app to call. I am very frustrated ## Most praised reviews (10 highest-rated) ### 5/5 — Duti *2025-07-09, version 26.12.1* Top ### 5/5 — Mrs A *2025-06-12, version 26.12.1* Ne potpuno ### 5/5 — cool *2025-03-07, version 26.5.1* cool ### 5/5 — Odlicna app *2025-01-07* Jednostavno i korisno ### 5/5 — Plaćanje *2024-10-26, version Moj Telekom HR 25.7.40* Super aplikacija ### 5/5 — Ocjena *2024-10-24, version Moj Telekom HR 25.7.40* Odlični ste💪💪💪👍👍👍 ### 5/5 — Excellent service this service works better out of Croatia. *2024-10-13, version Moj Telekom HR 25.7.40* Can I still top up credits even though I’m not in Croatia? ### 5/5 — super! *2024-09-22* mi piace ### 5/5 — Takes a bit to find options *2024-09-20, version Moj Telekom HR 25.7.40* then everything works. I've been usimg Flat surf on/off thru the summer. (weak coverage south side of Zut I.) ### 5/5 — Potrosnja *2024-08-29, version 25.2.2* Pozrosnja realno prikazana, nisam imao nikakvih problema u komunikaciji sa bilo skim iz tog iskustva sam sa AT&T presao na Tcom u USA. Hvala za korektnu uslugu --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*