# MojiLife AirMoji II — user reviews > 27 indexed App Store user reviews of MojiLife AirMoji II by Marshall Clark, rated 2.77/5 from 39 ratings. - Source: https://appshunter.io/ios/app/mojilife-airmoji-ii/id1553026860/reviews - App overview in markdown: https://appshunter.io/ios/app/mojilife-airmoji-ii/id1553026860.md - Rating breakdown: 5★ 13 · 4★ 1 · 3★ 5 · 2★ 4 · 1★ 16 ## Newest reviews (9 of 27) ### 1/5 — Not working. *2024-07-15, version 2.1* Please fix. Not connecting. ### 1/5 — App stopped working- never using Moji again *2024-06-26, version 2.1* The whole point of the Moji that I used to love is that I can control the schedule with the app. It’s annoying going around my house turning my devices on or off each time I leave or go to bed. This defeats the entire product of what Moji is. I know that support knows the app isn’t working, but no one is giving me answers. I’ve reached out to support several times and they just tell me to redownload or update the app which doesn’t work. I’m switching to pura. ### 1/5 — App doesn't work *2024-05-28, version 2.1* My device disappeared from the app and I can't add it to the app! It was working great when I got it this Fall. But since the new ownership, I have had problems with the app. It makes the device less useful. In fact I don't use it because it just runs forever and I forget to change pods. ### 1/5 — No devices *2024-03-06, version 2.1* Just noticed last week I have no devices linked anymore. What’s going on? One of the benefits was making a schedule via the app. Is it because of new ownership? ### 1/5 — App problems *2024-02-24, version 2.1* The app worked great until November. Now I hav no devices. ### 1/5 — App is low quality *2024-02-18, version 2.1* I love the Moji products but my app rarely connects to my device or even recognizes that it’s there. It never stays on the weekly schedule I have set. If this app would run properly I’m certain I would purchase products more often. Instead I forget about it because it sits there not running. This app needs a major overhaul. ### 1/5 — App not working anymore *2024-02-17, version 2.1* When I open the app and go to Devices nothing shows anymore. The devices are charged but also don’t seem to be working anymore. Is this because they sold the company? I can’t find any direct ways to troubleshoot this problem that work. ### 1/5 — It does not work *2023-10-19, version 1.9.5* This app does not work. It is very glitchy and keeps on shutting down. I can barely get it to connect to the device ### 1/5 — App never connects to my device *2023-05-05, version 1.9.5* Installed the device and app correctly. The device always says the session has timed out. Need to improve the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — No good - Terrible! Unethical company. Horrible experience. *2026-04-26, version 2.1* Poor app. Everything about this brand is as poor as the app. Buyer beware. ### 1/5 — No good *2026-04-03, version 2.1* Poor app. ### 1/5 — Cannot get it to connect *2026-02-24, version 2.1* Literally just bought 2 AirMoji’s and cannot get either of them to connect to my phone after trying everything! Turned off, turned on, reinstalled app to troubleshoot and nothing works. Super frustrating & disappointing after spending over $200 for this (the Bluetooth capability sold me) so to not be able to set a schedule for them & control with my phone is a big disappointment. Please fix it!! ### 1/5 — App doesn’t Work *2026-02-24, version 2.1* I wasted a lot of time to get this thing to work. It just doesn’t work. ### 1/5 — Useless *2025-12-12, version 2.1* This app does not do anything. Doesn’t connect to anything. Just another opportunity to push more product. ### 1/5 — Schedule never matches *2025-02-11, version 2.1* I set a schedule using the app and it never runs matching the schedule. I have it set for 9am to 7pm and it only goes on in the middle of the night. Super annoying. ### 1/5 — Needs improvement *2025-01-15, version 2.1* Your app does not work well! My Air Emojilife II runs whenever it feels like it, NEVER sticking to the programmed schedule that I have chosen. I purchased a second unit and there is NO WAY that unit will connect to the app via Bluetooth! After nearly 5 years, can you fix this issue?? The concept of the air freshener is a grand idea. But it is far too difficult to keep running. Sorry folks. I will be going back to Bath and Bodywork’s plug in room fresheners. Set and forget. ### 1/5 — Doesn’t see devices *2024-12-31, version 2.1* Can’t program AirMoji because it won’t see them. Incredibly disappointing as being able to set an on/off schedule is the whole point of it - otherwise it’s on all the time and overpowering. Fix the app or pod sales will fall. ### 1/5 — Garbage *2024-08-25, version 2.1* Seems like a simple concept but very unresponsive. Couldn’t even add a device. ### 1/5 — Doesn’t work *2024-07-18, version 2.1* I called the company to find out why the app doesn’t work and they said the app was down. That was 4 months ago and it’s still not fixed.🤷🏼‍♀️ There’s no need for the unit to run at night. It would be nice if this app could be fixed. ## Most praised reviews (8 highest-rated) ### 5/5 — Great App *2024-12-27* This app does everything it says does. Most of the people who have left reviews to the contrary is because of user error. It’s a great app. ### 5/5 — AirMoji App *2024-12-02, version 2.1* Love the new and improved app! Easier to use, more options, and lots of flexibility to customize to my personal needs/liking. This is a terrific enhancement to a terrific product! ### 5/5 — User friendly! *2021-05-20, version 1.2.0* Very easy to use and navigate. Love this to program my AirMoji! ### 5/5 — EASY TO USE! *2021-04-28, version 1.2.0* walks you right through the process. Very user friendly. ### 3/5 — App needs some updates *2022-10-02, version 1.8.0* The app is easy to use but the schedule doesn’t stay running. Also with having more than two devices it would be nice to be able to schedule both of them. Can be very frustrating. ### 3/5 — Like the product but software lacking *2021-06-15, version 1.2.0* I like the basic product but the software does not seem to hold onto my weekly programming unless I frequently reconnect over bluetooth. ### 2/5 — Where’s the icon?? *2023-07-12, version 1.9.5* Downloaded the app, unloaded, re downloaded. The app doesn’t show anywhere on my updated iPhone. And yes, the device doesn’t maintain the set schedule. ### 2/5 — Needs lots of work *2022-08-30, version 1.8.0* This app is incredibly frustrating. It is easy to set up, if you can get the device to connect. Most of the time the device won’t connect, even though it is set to app mode. Most of the time, even if it is connected to the app, the device will run on whatever schedule it wants to run on. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*