# Moleskine Notebooks — user reviews > 419 indexed App Store user reviews of Moleskine Notebooks by Moleskine Srl, rated 4.20/5 from 710 ratings. - Source: https://appshunter.io/ios/app/moleskine-notebooks/id1540765163/reviews - App overview in markdown: https://appshunter.io/ios/app/moleskine-notebooks/id1540765163.md - Rating breakdown: 5★ 490 · 4★ 63 · 3★ 35 · 2★ 22 · 1★ 100 ## What do users think of Moleskine Notebooks? Overall sentiment: negative **Pros** - 🚀 Seamless handwriting-to-digital conversion - 🔒 Secure data storage and sync - 👍 Intuitive and user-friendly interface - 💡 Innovative integration of physical and digital note-taking **Cons** - 🐛 Frequent crashes and app instability - 🔌 Unreliable pen-to-app connectivity and sync - 🤔 Inconsistent performance across devices - ⏱️ Slow and laggy app experience **Commonly reported bugs** - Unable to log in to Moleskine account - Google Drive integration and backup issues - Incorrect page/date display in planner - Partial or missing note transcription **Most requested features** - Improved calendar integration and event management - Ability to rearrange and organize notebook pages - Better handwriting recognition and text editing tools - Seamless migration from previous app versions ## Newest reviews (16 of 419) ### 3/5 — Better But Still Needs Work *2026-08-13, version 3.0.38* The most recent version has improved. Digital transcription very dependent on handwriting. Integrations with Apple Calendar and Reminders leaves a lot to be desired. Tags can be applied but they do not show up on the page in the app and cannot be applied to a specific section of the notes on a page. Hope they continue to make improvements. ### 4/5 — Vaporware *2026-08-05, version 3.0.36* Update Aug 5 2025 I’m happy to report I’ve been able to add stars to my review. The new version of Notebooks, after some growing pains, supports the features I had when o bought my smart pen 2 years ago. Sync works, transcription is good even for my chicken scratch, and I’m beginning to see value again in my investment in the Moleskine Smart system. Update OCT 22 2025 I can’t express my disappointment enough. There was a silent decision to disable sync in Jan 2025 while working on a new improved version. So far I’ve been given 4 release dates. June of 25, Sept of 25, Oct of 25, and now in a response to someone else’s comments, Nov of 25. 10 months without sync to their server, and no end in site. I purchased this and one of the key features was sync between my iPhone and iPad. I paid a premium price for what I assumed was a premium device and service. What a let down. UPDATE July 3 2025 I’ve had to remove some stars. Several months ago, my sync stoped working. I was told at the time that they were working on a new version, and turned off the sync servers to get ready for the new product, and it would be ready “hopefully by June” I’m disappointed that users weren’t notified that sync would be disabled for an extended time, and that there is no updated timeline for the new version. I understand there are often delays in software development, but the overall lack of communication leaves a lot to be desired. Especially when cross device sync was a key feature Moleskine announced for this product. **original review** I purchased a competitor’s product last summer. I had an issue and contacted support, and no response to multiple inquiries over a couple of weeks time. I decided to purchase the Moleskine Smart system as a smart notebook is helpful in my work, and it lives up to its promise. I did have a minor issue which I’ve reported to their support, and got a timely and helpful response. I wish I bought this system in the first place. ### 2/5 — Getting There *2026-06-11, version 3.0.25* App works pretty well but doesn't capture everything. The constant reminder to leave a review is frustrating and knocked it down two stars. ### 1/5 — Holding users hostage *2026-05-29, version 3.0.20* I cant believe the company is forcing me to sign up for a service I don't want to access my personal notes. I will not use the smart products again ### 1/5 — Smart Pen Doesn’t Work *2026-05-26, version 3.0.20* I can no longer use my pen. It says it’s “no longer supported”. There was nothing wrong with my pen, it worked fine. Now I have to be a new for for $200(+) or I can No longer use my system. There should have been a notification that said to not update the app or your older pen won’t work. This feels like a scam to get me to pay for a new pen. ### 1/5 — YOU CANNOT ACCESS YOUR NOTEBOOKS IF YOU DON’T USE THEIR CLOUD SERVICES *2026-05-25, version 3.0.20* The original app was never great but it worked and I could keep my content locally without using their cloud services. This new 3.0 major update forces you to upload all of your old notes to the cloud. After updating the app, they give you an option to export your old notebooks to an offline format (probably pdf) but that option only comes up once. If you skip that export option (which I did to better understand my options later in the legacy notebook migration flow), you’re basically screwed; you are forced to upload all your content to their cloud. If you don’t upload your content to their cloud, they lock you out of YOUR notebooks. IF YOU DON’T USE THEIR CLOUD SERVICE, YOU CANNOT ACCESS YOUR NOTEBOOKS. In summary: - It costs over $200 USD for their criminally mediocre “smart” pen - NO OFFLINE OPTION: In order to use Moleskin’s “smart” notebook system, you are forced to upload your content to their cloud services. - This is an egregious, user-hostile change to this moleskin “smart” ecosystem. I’ll admit the physical Moleskin notebooks are wonderful. Great products. But the “smart”/digital side of the ecosystem is a scam. We, the users are now the product. They’re going to milk us for our data and we’ll inevitably find out about a massive data breach at some point. Do yourself a favor and avoid Moleskin’s “smart” products. I feel anything but smart for getting so invested in their garbage. ### 1/5 — Catastrophique *2026-04-30* Depuis la dernière mise à jour ça ne marche plus. Ça ne télécharge pas les anciennes pages ni la mémoire du stylo et ça bugue systématiquement. Une honte **Developer response:** Dear Gonchi4, thank you for your feedback, and we’re sorry to hear about your experience. We’d really like to help you resolve this please contact us directly through the app so we can support you more effectively. We’re working hard to improve the app experience redesigning those actions that may be confusing and fixing the bugs reported. We are releasing updates weekly. Thank you again for your feedback. ### 1/5 — Latest update, not great *2026-04-28, version 3.0.2* Current update makes this unusable. Very slow. ### 1/5 — Needs lots of work to compare to previous versions *2026-04-24, version 3.0.2* The app keeps crashing, my strokes are not copying over on the app, leading to rewriting since the latest update. I’m also unable to access my previous notes from the app update to the version updates. I reached out and have yet to receive any response. I miss being able to have my notes transcribed without the need for a network connection ### 1/5 — Suddenly the new app forces to create and account and send my private notes on their cloud *2026-04-16, version 3.0.1* It looks like they decided to introduce AI features nobody asked for and charge a subscription fee for that. So, they give customers no option to keep the setup they had before: with no account and everything stored locally. ### 3/5 — Beta *2026-04-07, version 1.8.24* How do we sign up for the Beta? The fact that I can sync across accounts is annoying. Additionally, this would be worthwhile if it also had a digital notebook option so that I can go back and forth between my Apple Pencil and my Smart pen. ### 2/5 — Disappointed, after spending so much on the smart system *2026-04-04, version 1.8.24* I don’t understand what is going on with their app, but the writing doesn’t make it cross device, and setting up an account to do so is bricked. You thus must pick either your iPhone or iPad. You can’t use the app on both. I’m super bummed out right now as it’s pretty much useless to me at this juncture. Bad development! ### 1/5 — Avoid *2026-03-21, version 1.8.24* It was an expensive birthday gift almost a year ago, and it never functioned as intended. I have been waiting for the promised update since, and I am losing hope at this point. ### 2/5 — Would be great if it worked consistently! *2026-03-13, version 1.8.24* Use this tool and then realize it’s not capturing and I can’t go back and get those pages. It is NOT intuitive AT ALL. This could be so much better with just a little fine tuning. As a CIO this product makes me sad as it’s sooo close. ### 4/5 — New to Notes! *2026-02-08, version 1.8.24* Wanted a way to digitise my meeting notes - from 2 different meetings - so bit the bullet and bought a second user Moleskine pen and notebook. Copied one existing notebook to a Smart notebook and the system seems to be working well, even in Welsh! I’m told that a forthcoming update to the Notes app will sort a few problems out - March / April? - at the moment I cant update or log in. Fingers crossed! Will also need to tidy up my handwriting! ### 4/5 — New to Notes! *2026-02-06, version 1.8.24* Wanted a way to digitise my meeting notes - from 2 different meetings - so bit the bullet and bought a second user Moleskine pen and notebook. Copied one existing notebook to a Smart notebook and the system seems to be working well, even in Welsh! I’m told that a forthcoming update to the Notes app will sort a few problems out - March / April? - at the moment I cant update or log in. Fingers crossed! Will also need to tidy up my handwriting! ## Most critical reviews (10 lowest-rated) ### 1/5 — Moleskin pen no longer supported *2026-08-01, version 3.0.36* I have had the moleskin pen for years . I had to update my Notes and now informed that my pen is no longer supported. I have to buy a new pen to use my notebooks. My current pen is functioning fine. Why must I buy a new pen? And the new version pen is not available for purchase. True business inefficiency. The excuse I have received from Moleskin is that the previous pen is 10 years old. Be clear: App was updated to eliminate the pen. The pen is based on Neo-pen and paper technology. This was an absurd attempt by a mediocre company to sell an over priced pen. Do not contact me again. Minus one star. ### 1/5 — Mandatory purchase of new pen *2026-07-28, version 3.0.36* Due to the recent update, my current pen is useless. Support is abysmal. ### 1/5 — New Moleskine Notebooks app is unusable *2026-07-16, version 3.0.36* The original Moleskine Notes and its successor M+ Notes both worked well. They connected to the pen and updated reasonably quickly. It was relatively easy to find a date or page. The new version keeps telling me I have multiple versions of my notebooks and asks me which one I want to keep. For example I have one notebook labeled 2026, but a message pops up whenever I use the pen, i.e. write a word—pop up, do I want to make this my default notebook and archive the others?—write a second word—pop up, do I want to make this my default notebook and archive the others?—write a third word, same pop up. Seriously annoying. The new app doesn’t completely update. Many pages are blank or contain only a small portion of the content that is in the paper notebook. There doesn’t seem to be any way to go back to the old app and retrieve everything that the pen wrote. Very disappointed. Would rate it a zero if I could. ### 1/5 — Old Moleskine app was better *2026-07-15, version 3.0.36* The old app version allowed you to customize the notebook cover (title, band color, paper style, etc.), create multiple notebooks, customize font, and insert images which is so much better than what this app version has to offer. ### 1/5 — Pretty Bad *2026-07-02, version 3.0.29* New update to the app is quite hilariously bad. The last one wasn’t great but was intuitive and kept things in order. The only thing users want is the digital copy of the writings they make on their notebooks. But the update seems to try to be something else that no one really asked for. The data transfer is also very poor and i wish they gave me a warning in advance so I was able to have a copy of my data from the old app. I’m sure there’s work arounds for the data transfer as well but because the interface is hard to navigate you end up with lost data or just feeling really unorganized. ### 1/5 — New update is horrendous *2026-06-26, version 3.0.29* The original app wasn’t flashy, but reliable and fairly intuitive. The newest update has been a cluster from the beginning. It is incredibly slow, choppy, nothing is loading. It will not load any of the pages. Absolutely useless now. ### 1/5 — Total downgrade *2026-06-22, version 3.0.29* App update a blatant rip off. The old app (v2) had really quite effective handwriting recognition making notes indexable and searchable. And so properly ‘smart’ and useful compared with simple pen and paper notes. In this new version (June 2026) the default (free) recognition is total rubbish, not a single word recognised. And guess what? You can upgrade to AI powered recognition for £10 per month!!!!! The pen was £200 on its own, but it worked and was useful. I have two filled notebooks which are now effectively just paper-based. Selling my pen on eBay and deleting this. I wish it would let me give zero stars. ### 1/5 — I need to pay to view the calendar? Very disappointed *2026-06-10, version 3.0.25* After using the Smart Pen and being at my 3rd notebook, I had to update the app discovering that now I would need to pay for a subscription 70£ a year to see my daily events. I need to be “pro” to see the events (even the events that I manually create!) and being able to open and manage the calendar through the app. What? Is this the big improvement from the old app? That is very disappointing for a client who has never betrayed you over the years. I understand there are management costs but I paid a lot for the set and as longstanding client that trusted this feature even if there were a thousands much better out there, now having to pay to see my calendar feels really like a betrayal!! ### 1/5 — Achtung Nutzer des SmartPen Triangular: Betrugsalarm!! *2026-06-10* Kommend von der App Moleskine Notes 2.0 wird man aktualisiert auf Moleskine Notebooks. Wenn man als Besitzer des SmartPen Triangular in diese Falle tappt, dann wird in der neuen App beim Koppeln des SmartPens lapidar darauf hingewiesen, dass die Triangular Variante nicht mehr unterstützt wird. Das war aber vor dem Update der App gar nicht erkennbar. Folglich wird der SmartPen Triangular mit Moleskine Notebooks direkt zu Elektronikschrott. Das grenzt bedenklich an Betrug. Ich lösche die App und mein Notizbuch, und Moleskine kann meinetwegen pleite gehen. Geld werde ich sicherlich nicht mehr damit verbrennen. Was für ein Abzocke-Verein!!! **Developer response:** Dear Aerni68, thank you for your feedback. The Smart Pen you are using is one of our earliest models and was released many years ago. It was already replaced by newer generations, including the current F130 Smart Pen, which has been available for approximately four years. Unfortunately, due to the evolution of mobile devices, operating systems, and Bluetooth technology, the original triangular Smart Pen is no longer fully compatible with modern platforms. This is not due to a defect in the pen itself, but rather to the significant technological changes that have occurred over the years. We understand your disappointment and appreciate your understanding. Please reach us out to find a solution team@moleskineeveryday.com Thanks. ### 1/5 — Anciens stylos non compatibles - vente forcée des produits plus récents *2026-06-06* Au secours!! Quand on connaît le prix d’un smart writing set ( beaucoup trop cher) … eh bien on se voit imposer une nouvelle application non demandée (l’ancienne devient inaccessible) qui n’est PAS compatible avec un stylo qui marche parfaitement et qui n’a que 5 ans. Mais de qui vous vous moquez Moleskine !!!! **Developer response:** Dear Luttx, thank you for your feedback. The Smart Pen you are using is one of our earliest models and was released many years ago. It was already replaced by newer generations, including the current F130 Smart Pen, which has been available for approximately four years. Unfortunately, due to the evolution of mobile devices, operating systems, and Bluetooth technology, the original triangular Smart Pen is no longer fully compatible with modern platforms. This is not due to a defect in the pen itself, but rather to the significant technological changes that have occurred over the years. We understand your disappointment and appreciate your understanding. Please reach us out to find a solution team@moleskineeveryday.com Thanks. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice idea but unreliable *2026-05-22, version 3.0.15* I love this idea. I was so excited by it. I’m on my 2nd notebook. But it is extremely unreliable. The pen doesn’t work half the time. Pages are lost. Very very disappointing. ### 5/5 — Bravo *2026-05-07* The app is updated and working so well. I love the UI design definitely. I am exciting to explore those new features soon! **Developer response:** Dear 락평, thank you for your feedback. Feedback like yours is very important to us, as it helps us continue improving the app and delivering the best possible experience. We’re glad to hear that you’re enjoying the app and making the most of its features. Thanks. ### 5/5 — Absolute nightmare *2026-04-23, version 3.0.2* Super happy until they updated software. Then complete endless nightmare. The pen would not sync my notebook then it could not write to more than one smart notebook at the time- I had a planner a small pocket version and the regular notebooks- tech support said tough luck reset the pen and you’ll lose all the writings. Then it lost my older notebooks. Then they said I had to block notebooks, unblock them, etc. Total frustration for months. I asked for a new pen so I can keep working… crickets. Be aware ### 5/5 — Meeegggaaaaa *2026-02-19* Hängt aber manchmal, (ist mal abgestürzt) **Developer response:** Dear неготивный, thank you for investing you time for writing this review. All feedbacks are highly appreciated. Regarding your issue, t please feel free to reach out to notesapp@moleskine.com proving more details we would love to support you at our best. Thank you. ### 5/5 — Annie *2025-09-05, version 1.8.20* Love it! ### 5/5 — Génial le moleskine intelligent et ludique *2025-04-23* Ludique et surprenant **Developer response:** Dear Fanfanfoufou thank you so much for feedback. We're thrilled to hear that you're enjoying the experience. Your support means a lot to us and motivates our team to keep improving every day. Thanks. ### 5/5 — Pc *2025-02-20, version 1.8.8* Sarebbe utilissimo riuscire ad avere anche una app per laptop e computer e non solo per dispositivi mobili ### 5/5 — Will they make a squared paper notebook? *2024-12-09, version 1.8.8* Was quite skeptical of how useful this would be. Can only say, I love it and now only hope they develop a square paper notebook and add something that can keep the pen with the notebook…. ### 5/5 — WOW *2024-10-13* Ich bin BEEINDRUCKT!!!! Ich dachte es wäre FAKE aber es ist REAL ich hab so auf das buch geschrieben eif das gleiche aufs handy Aber das doofe ist wenn man sich von zwei handys anmeldet dann den anderen öffnen ist alles gelöscht Sonst 5 STERNE ✨✨ **Developer response:** Dear Israa, we apologize for the inconvenience. This is a very unexpected app's behavior. Please reach us out to notesapp@moleskine.com providing more details, we would like to support you. Thanks ### 5/5 — Sensationeller Weg eigene Notizen zu digitalisieren. *2024-09-28* Es macht Spaß die eigenen Notizen zu digitalisieren und diese damit sowohl als echte Hardcopy, sowie als digitale Version zur Verfügung zu haben. **Developer response:** Dear Rahvin, thank you for investing you time for writing this review. All feedbacks are highly appreciated, allows us to improve our products and assistance. If you need any assistance please feel free to reach out to notesapp@moleskine.com we would love to support you at our best. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*