# MollyteaUS — user reviews > 31 indexed App Store user reviews of MollyteaUS by Chowbus, Inc., rated 4.80/5 from 913 ratings. - Source: https://appshunter.io/ios/app/mollyteaus/id6743390468/reviews - App overview in markdown: https://appshunter.io/ios/app/mollyteaus/id6743390468.md - Rating breakdown: 5★ 849 · 4★ 19 · 3★ 10 · 2★ 9 · 1★ 26 ## Newest reviews (10 of 31) ### 2/5 — pay attention to the automatically pre-selects tip！！！ *2026-07-01* The app automatically pre-selects an 18% tip without clearly showing it during checkout. The checkout page emphasizes the item price ($6.99), while the actual payment amount ($8.25) is easy to miss, especially when using Apple Pay. This is misleading UX. 线上点单默认添加小费，且页面设计存在恶意隐瞒和刻意引导，默默付了好几次不是我自己选的小费，太过分了 ### 4/5 — Flushing store missing *2026-05-31* Love the drinks. But the flushing store is now missing on the app? It was working fine before ### 2/5 — Molly tea stop breaking my heart *2026-03-04* I wanted to order online in the app, and i redeem the pendent, but i realized the location was wrong so i changed it, but it took my points💔This is the 4th time smth like this happened💔ive been saving these points for so long and i lost it within 5 seconds😞 pls fix the app and i want my 100pt back💔💔 ### 2/5 — The worse app *2026-02-17* I put in an order at 7:00pm for it to tell me estimated pick up time is 9:02pm. And I can’t cancel the damn order, can you make a cancel button? This is very inconvenient the store was busy I can’t even call them to cancel the drink. It’s ridiculous!! ### 3/5 — Coupons *2026-02-11* I love molly tea so much, Its like life and death to me, but the coupons system is actually like bad😭 I had the coupon section opened and i didn’t notice that it was opened so I pressed it twice by accident and my points all disappeared 😞No refund, No “are you sure”, I feel like to make it safer the app should have a pop up saying “are you sure”🥹 ### 3/5 — Estimated time *2025-11-01* The drink itself is fine, the app is fine, but whats wrong with estimated time? Telling customers an estimated time of 15min but asking customers to wait at shop for 35min is not acceptable. Just say 35min when we order it and I can pick up later. ### 2/5 — Don’t waste your time *2025-07-31* Don’t bother wasting your time with the app. Unless you’re ordering 30 minutes to an hour ahead of time, it would be better to just order once you get to the store. 2 stars because the app works at least. ### 5/5 — Great experience *2025-06-06* Really like Molly tea and been it’s membership for long time! Recommended ### 5/5 — great milk tea *2025-06-06* fresh and just the right sweetness ### 5/5 — Good *2025-06-05* easy to use and good looking ## Most critical reviews (10 lowest-rated) ### 1/5 — Steals Points *2026-08-15* This app has an annoying tendency to steal your points. If you add a point redemption while selecting items, and then accidentally press the point redemption again at checkout, it will charge you double the points. Another issue is if you redeem points and then the restaurant pauses app orders, it eats your points anyways. I've lost 60 points to these issues so far, and there's no support option in the app to try to get them back. Literal theft. ### 1/5 — Need a cancel order feature *2026-08-10* Some stores are only listed in the app and order by mistake is not tolerated with no order cancellation feature ### 1/5 — Can't cancel the order when its not being made *2026-04-21* I ordered before store opens and want to cancel the order right after. There was no cancellation opinion. ### 1/5 — Can’t login/signup *2026-03-20* No code was sent via text even after clicking didn’t receive code. Checked spam and unknown senders and still didn’t see anything. ### 1/5 — ETA is useless *2026-02-22* when I placed the order, the eta was 30min and the status wasn’t updating, so I went there after 35min but it’s still 59 drinks until mine. ### 1/5 — Trash *2025-12-20* why does it take HOURS just to send a verification code?? ### 1/5 — no way to order *2025-09-18* cant order in any new york stores on the app ### 1/5 — No point in using it with the extra fees *2025-07-28* Placing an order via the app would be convenient if not for the extra fees. This is a 1st party app, there should be no fee for using it. ### 1/5 — WAS FORCED TO DOWNLOAD *2025-07-06* Terrible app. I was forced by a Molly Tea worker to download it after declining. Way too persistent and not respectful... I'll be deleting. ### 1/5 — Doesn’t work & steal my data *2025-04-08* This app developer is horrible ## Most praised reviews (10 highest-rated) ### 5/5 — Good tea *2026-07-04* I’m a big fan of their tea :) the app is easy to operate too ### 5/5 — i love mollytea❤️❤️❤️❤️ *2026-05-17* ❤️❤️❤️❤️❤️ ### 5/5 — Apple milk tea is it *2026-05-02* Mad fire gas tankerooooo.. 🍎🥛🫖 ### 5/5 — Snow *2026-04-30* Great tea！Great App！ ### 5/5 — The best way to order Molly Tea *2026-04-07* I can skip the line, earn points and get birthday perks by ordering from their official app. Big money savings compared to ordering from DoorDash or other delivery platforms. ### 5/5 — It has exclusive coupons！！ *2025-12-02* This app offers exclusive coupons—definitely worth downloading！！ ### 5/5 — Save my time *2025-12-02* order ahead and save my time ### 5/5 — 很节便 *2025-07-05* 小姐姐说积攒的一定的积分可以兑换周边 ### 5/5 — Easy to use *2025-06-06* This app is a must-have if you love this restaurant. Easy to track past orders, and I like how they offer app-only promotions ### 5/5 — Great tea shop app!!! *2025-06-06* I’ve been using the Molly Tea app and it’s honestly one of the best tea shop apps I’ve tried! The interface is super clean and easy to navigate, it really makes the whole experience smooth and convenient. Highly recommend for Molly Tea fans! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*