# Momatu: Family Photo Album — user reviews

> 54 indexed App Store user reviews of Momatu by Shoebox Timeline PTY LTD, rated 3.80/5 from 206 ratings.

- Source: https://appshunter.io/ios/app/momatu-family-photo-album/id1313564080/reviews
- App overview in markdown: https://appshunter.io/ios/app/momatu-family-photo-album/id1313564080.md
- Rating breakdown: 5★ 130 · 4★ 11 · 3★ 4 · 2★ 3 · 1★ 54

## Newest reviews (12 of 54)

### 3/5 — Fails at the major thing

*2025-12-24, version 3.9.0*

It is a good app
But every x period you have to uninstall reinstall to reset it as it simply will just buffer for ages and never open pictures . So frustrating

### 4/5 — I love it!

*2023-05-12, version 3.8.4*

I’ve been looking for an app to share pics and videos with family without having to have actual social media. With this app I can chose who sees pics of my kiddos and I’m able to message them directly on the as well (like a DM). I do wish it was a bit more like Instagram or Facebook where you can @ someone to reply to their comment or where you could tap on a pic and see who’s tagged. There’s also no widget option available and I think that would be an amazing feature to add! But seriously for a free app this helps me organize my pics and videos and it’s so nice to be able to have all the pics in one spot.

### 2/5 — Good idea but not quite there

*2021-12-07, version 3.2.0*

I love the idea of this app, but the last update didn’t really work for me, preferred how it was before when you could comment on a picture.
Also will not upload videos anymore and really struggles to upload my pictures now too. Gets frustrating

### 2/5 — Bring back comments!

*2021-09-07, version 3.0.0*

Used to love this app to stay in touch with family in lockdown but the addition of the “home chat” function ruined what was great about the app which is people being able to comment on individual photos. The chat function makes it hard for anyone to comment on the photos you have to just comment on a whole up load. We have heaps of other avenues to “chat” - this app was great for being a virtual photo album- now it’s a disaster.

### 2/5 — Love Hate Relationship

*2021-08-29, version 3.0.0*

I love Momatu and hate it all at the same time. Concept is fantastic and my family have engaged with it so thumbs up there. But the technology has lots of issues that my family are now disengaging with it. First of all the videos and pictures take a long time to upload, notifications doesn’t work consistently so people do not know when you’ve posted something even if their notifications settings are switched to ‘on’. Now my family are missing key moments of my sons life. My main bug bare is sometimes the app just doesn’t work my child’s aunt stopped using the app due to frustration of the app not working. Very sketchy. Before you get your whole family onto Momatu and upload pictures and videos remember the user experience is very poor maybe go with another provider. I’m now frantically looking for somewhere else to host all of these amazing memories and move away from what is the most frustrating and poorly functioning app that I’ve ever come across. Like I said it’s a love hate relationship.

### 2/5 — Overhaul update results in lost content

*2021-08-20, version 3.0.0*

Hi team,

The recently released mandatory update changes a lot - I’m sure we’ll come to love some of the new features. 

However it appears to have wiped all prior journals - we had used journals to capture and share our bub’s key milestones.

Is there a way to retrieve them and add this feature back please?

### 5/5 — Really useful

*2021-08-19, version 3.0.0*

Very useful - I’ve kept all my photos of my cat from when he was just a little kitten to now! So nice to be able to look back on the photos and share with family/friends.

### 5/5 — Olivia

*2021-05-16, version 2.9.1*

A fantastic medium to keep a breast of my grand daughter’s changes through her life’s journey

### 5/5 — Great product

*2021-02-11, version 2.9.1*

I’ve enjoyed being able to see photos of my grandchild. Great notifications when new photos are shared

### 5/5 — Great app for family

*2021-02-11, version 2.9.1*

This is a great app for sharing pictures to a family audience. My main concern with sharing pictures online is privacy and control over those pictures.  Hoping that as this app grows in popularity, it continues to prioritise privacy.

### 5/5 — Perfect for sharing

*2021-02-11, version 2.9.1*

This app is the best one I have found to share photos. Discovered it just before my bub was born and it has been so good to share photos and videos with family especially during these pandemic times. 100% recommend this app!

### 4/5 — Underrated

*2021-01-27, version 2.9.1*

Easy to install. A wonderful and private way for families and friends to share moments without being exposed on social media platforms. Good controls regarding privacy. 

The company should extend itself, IMO; push the app further. It could be so much more. Keep building on it. Suggest individual customisation of interface, control panel that limits particular pics or comment options for invited parties, a family tree / relationship option and possibly integrating blockchain technology. 

Thanks, for the app so far! GL

Recommended.

## Most critical reviews (10 lowest-rated)

### 1/5 — Used to be available for Android

*2026-03-14, version 3.9.0*

This app used to be available to android users and not it is not. Very disappointing as some people don’t have IPhones.

### 1/5 — It doesn’t work anymore!

*2025-03-12, version 3.9.0*

I’ve been using this App since 2016, and it had improved a lot BUT the last year or so I haven’t been able to view 90% of my photos - they’ve just stopped loading… I’ve reached out but not heard anything back. Is this App still supported?

### 1/5 — Not the app it used to be…

*2021-10-01, version 3.0.1*

I never write reviews for an app, however, the fall from grace for this app is nothing short of sensational. It is such a disappointment to see how a useful, well-designed and purposeful app has turned into something completely different. Where once it used to be a digital scrapbook for childhood memories (and therefore provided something unique), it now competes with other common social media platforms such as Viber, Facebook Messenger, WhatsApp, etc. The current version is not a brainwave but rather, regrettably, a brain explosion.

### 1/5 — Latest update dreadful

*2021-08-19, version 3.0.0*

Latest update absolutely dreadful. Missing some of my timelines. Please bring back the old version. ASAP

### 1/5 — Do not download.

*2021-02-28, version 2.9.1*

I allowed my child mom I edit. It wouldn’t allow. So I reset the password and now no one can sign in.  Do no use the junk app

### 1/5 — Can’t invite ppl

*2021-02-11*

I cannot invite anyone. It glitches

### 1/5 — I got hacked

*2021-01-12, version 2.9.1*

That was disappointing. DO NOT download this.

### 1/5 — Hacking

*2021-01-07, version 2.9.1*

Ngl I saw the hacked reviews and mhm true... I was hacked☹️😭😭my google,at least I didn put in my iCloud!

### 1/5 — I GOT F**KING HACKED

*2021-01-04, version 2.9.1*

I LOGGED IN USING MY GOOGLE ACCOUNT AND RIGHT AFTER I DID THAT MY ACCOUNT GOT HACKED. I ACTUALLY THOUGHT THIS WAS AN OK APP BUT NOT ANYMORE.

### 1/5 — I got hacked

*2021-01-01, version 2.9.1*

I put my google account on this thing and someone ducking hacked my google account

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome App!!

*2024-08-21, version 3.9.0*

This app is amazing for sharing photos with family and friends as well as keeping track of milestones. We loved that others can share photos as well. 10/10 recommend
The company is also very easy to work with and addressed concerns. For a free app you can’t ask for better!

### 5/5 — The perfect app for sharing all those special moments!

*2022-09-13, version 3.5.11*

Highly recommend this app for all Parents! 

I’ve been using Momatu for a few months now.. and gee do I wish I had it when I had my first child 3 years ago. It is such a fabulous and beautiful way to keep your family's special memories together, in one intuitive and functional platform. 

The app is ever-changing and always improving. My Husband even contributes to our family photo stream- this alone is mindblowing 🤯😂

### 5/5 — 💕 Love how easy is to share my kids moments with parents overseas

*2022-06-09, version 3.5.3*

This is a great app for creating my family life story and bringing my mom and dad closer to their grandchildren. They also love this app as it’s super easy to use even considering they are non English speakers. Thank you Momatu 🙏🏻

### 5/5 — Love this app

*2022-03-01, version 3.4.0*

Very easy to use and my whole family love it

### 5/5 — very user friendly

*2021-08-25, version 3.0.0*

nice designed and very user friendly. love it.

### 5/5 — 💗I love this app 💗

*2021-08-21, version 3.0.0*

I’m really happy how easy it is to connect and share moments with my family overseas, and my mum loves this app as it keeps our family close in these difficult times 🙏🏻.
Thank you Momatu for bringing us closer together 💕

### 5/5 — Love the privacy and always makes me smile

*2021-08-20, version 3.0.0*

Our family is spread over 3 households, so it’s always lovely to receive a picture. Such precious memories and I love the timeline function! Momatu keeps families connected and brightens the day, I feel secure knowing it’s private and that this will be a forever photo album that we can all access for generation to come.

### 5/5 — The family loves it!

*2021-08-20, version 3.0.0*

Incredibly easy to use. Would love a auto generated year recap video feature in the future.

### 5/5 — Surprisingly good

*2021-08-20, version 3.0.0*

I’ve used a bunch of family apps to keep track of my kids overseas and at university but this one’s definitely the slickest and most intuitive. Keep up the good work!

### 5/5 — Timeline moments

*2021-08-20, version 3.0.0*

My family loves it , the timeline feature is handy for us to save our family milestones. The scrolling timeline chronologically organized these moments and it’s great to see them all together instead of different albums scattered throughout. Nice to see them all in one place and organized.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*
