# Momcozy — user reviews > 251 indexed App Store user reviews of Momcozy by HONG KONG LUTE TECHNOLOGY CO., LIMITED, rated 4.00/5 from 614 ratings. - Source: https://appshunter.io/ios/app/momcozy/id6473000053/reviews - App overview in markdown: https://appshunter.io/ios/app/momcozy/id6473000053.md - Rating breakdown: 5★ 419 · 4★ 34 · 3★ 28 · 2★ 28 · 1★ 105 ## What do users think of Momcozy? Overall sentiment: neutral **Pros** - 🚀 Convenient hands-free pumping - 📊 Helpful for tracking milk production - 🤖 Easy to control pumps from app - 🤳 Allows multitasking while pumping **Cons** - 🐛 Connectivity issues with devices - 🔁 Resets pump settings after each use - 🕰️ Inaccurate time/date logging - 📢 Too many push notifications - 🌐 Requires internet connection to function **Commonly reported bugs** - Pumps not syncing properly - App crashing or not loading - Devices disappearing from app - Inability to connect to local network **Most requested features** - Dark mode option - Ability to view past pump data - Option to start both pumps simultaneously - Record output in ounces as well as milliliters - Continuous background audio for baby monitor ## Newest reviews (13 of 251) ### 2/5 — M9 Pumpe *2026-08-23* App weißt mehrere Rechtschreibfehler auf und ist zum Teil sehr kindisch in der Darstellung . Wenn das Pumpen manuell beendet wird, loggt das System oft weitere Pumpzyklen mit 0ml zur gleichen Zeit (gerade wenn man den KI Plan aktiviert hat). Die M9 an sich ist super - nur die Maßeinheit auf den Behältern ist sehr ungenau, was das genaue Tracking der Milchmenge erschwert. **Developer response:** Hallo, vielen Dank für Ihr ausführliches Feedback. Die Rechtschreibfehler und die teils kindliche Darstellung in der App werden wir in einem zukünftigen Update optimieren. Das mit den zusätzlichen 0ml-Pumpzyklen beim manuellen Beenden möchten wir uns genauer ansehen; bitte kontaktieren Sie uns dazu über die App unter „Ich" → „Hilfe & Feedback" mit App-Version und Gerätemodell. Wir freuen uns, dass Ihnen die M9 grundsätzlich gefällt — die Ungenauigkeit der Maßeinheit auf den Behältern haben wir an unser Produktteam weitergegeben. Vielen Dank für Ihre Geduld! ### 4/5 — Love the app *2026-08-20* I love this app. It brings me so much peace of mind while watching my LO grow. I have and love all of my momcozy products. I really appreciate all the helpful tips and the articles. It really gives a sense of community that I appreciate. I’m giving this review four stars because I have one big thing that I’m bothered with about the app. It may seem minor to some people but it would really be a huge game changer. If anyway possible, I think the app would benefit from being able to go into “night mode” like our phones do. Its white background is incredibly bright during the nightly changes/feedings. Even with my privacy screen it’s too bright sometimes. Yes I’m aware that I can turn my brightness down, I do, but it’s still so bright. Another thing would be if we can change the color of the “feeding/diapers/etc”. They’re all similar now. And it’s harder to immediately notice the amount of feedings etc. I’m not sure if these things are even adjustable for an app or not but it’s worth looking into. **Developer response:** Thank you so much for the kind words and for being part of the Momcozy family — we're so glad the app and our tips/community resources bring you peace of mind! We completely understand how bright a white screen can feel during nighttime feedings, even with the brightness turned down, and we're happy to share that dark mode is planned to launch within the next few months. We also appreciate the suggestion about giving feeding, diaper, and other logs more distinct colors so they're easier to spot at a glance — we'll optimize this in an upcoming update. Thanks again for such detailed, thoughtful feedback! The Momcozy team wishes you all the best. ### 3/5 — A améliorer *2026-08-17* Application utilisée pour la caméra. Plutôt correct mais la demande de login est trop fréquente et surtout gros point noir, il manque un mode picture in picture ! Ajoutez ça svp !! **Developer response:** Bonjour, merci pour votre retour ! Concernant les demandes de connexion trop fréquentes, nous aimerions vraiment vous aider à régler ça rapidement — contactez-nous via l'app : "Moi" → "Aide & Retour" → "Feedback", en joignant une capture d'écran de cet avis, et notre équipe s'en occupera en priorité. Côté mode picture-in-picture, c'est déjà en cours de développement et ça devrait être disponible d'ici environ 2 mois ! L'équipe Momcozy vous souhaite le meilleur! ### 4/5 — Great features *2026-08-13* I have been using the Momcozy app for several months now. The app was recently updated and I can appreciate all the features that came along with the latest update. It makes logging all of babies things such as diaper changes, feeds, sleep, and other things easy to keep all in one place. I also personally have the M9 pump and sound machine/night light that I am able to operate directly from the app which is awesome. The only reason for the 4 star review is because occasionally when I open the app it doesn’t work right away, I have to close it and reopen it to get it working otherwise I have no complaints about the Momcozy app. **Developer response:** Thank you so much for the detailed feedback! We're so glad the latest update has made logging diaper changes, feeds, and sleep so much easier, and that you're loving being able to control your M9 pump and sound machine/night light right from the app. Sorry about the occasional hiccup when opening the app — if closing and reopening doesn't always do the trick, feel free to reach out via "Me" → "Help & Feedback" → "Feedback" with a screenshot of this review so we can take a look. Thanks again for such a thoughtful review! ### 4/5 — Updates *2026-08-10, version 3.2.1* App is great and easy to use. Unfortunately ever since the update it’s not keeping track of my sessions properly. If I add in a session manually it automatically adds a session to the counter which is nice but it’s too many once you check off your session. Please help get this fixed. ### 2/5 — Not the best *2026-08-09* I wish there was a toggle for if you’re breastfeeding. I understand this is an all-in-one app but they’re CONSTANTLY shoving breastfeeding down your throat. I use the app ONLY for the baby monitor but I have to click through so many tips/log a pump/tricks. Now there’s an update so it doesn’t even open to the camera page. I have to click through more stuff now and then wait forever for it to establish a connection. Not to mention the handheld monitor is the worst. Terrible quality, features immediately started breaking, and it doesn’t stay charged through the night (even with battery saver turned on). This app has 100% turned me off Momcozy products for life. **Developer response:** Hi, we're very sorry for this experience. Your suggestion about a breastfeeding toggle has already been passed along to our product team for consideration. Regarding the camera page issue, we happened to have a service upgrade that day — please try accessing it again, and if it's still not working, let our support team know via in-app Me → Help & Feedback so we can resolve it right away. We'd also like to help troubleshoot the charging issue on the handheld monitor — please reach out through the same channel with your device details so we can look into it for you. Thank you for your patience. ### 2/5 — Bug *2026-08-05* Il faut toujours ouvrir plusieurs fois l’application pour que ça fonctionne, c’est pénible **Developer response:** Bonjour, Nous sommes désolés pour la mauvaise expérience que vous avez rencontrée. Nous souhaitons vous aider à résoudre ce problème rapidement. Vous pouvez nous transmettre plus de détails directement via "Moi → Aide & Retour" dans l'application, cela nous aidera à identifier précisément la cause du problème. ### 4/5 — No picture in background *2026-08-04* Love the B04 baby monitor, very high quality but please add picture in background so we can connect to the camera and lock our phones while still listening in. **Developer response:** Thank you for taking the time to share your feedback, and for the kind words about the B04! Background camera connectivity with phone lock is a feature we're actively developing and hope to bring to you as soon as possible. Thanks again for your patience and support. The Momcozy Customer Service Team wishes you all the best! ### 2/5 — Constant errors and issues *2026-07-26, version 3.1.0* Would be very convenient if it consistently worked. Issues all the time that cause me to exit out of the app or have to manually mess with my pump ### 1/5 — Tech support isn’t helpful *2026-07-22* They won’t help you if you accidentally delete your child’s profile within the app. Somehow my account had two profiles for my son. It was confusing as to which one was the one I was using to log all of my son’s feedings, diaper changes and when I pumped last so I deleted one of the profiles. I accidentally deleted the wrong one. I don’t even know how I had two profiles in the first place. One profile had the picture I uploaded and the other had some generic stock photo. That’s the one I deleted because I never uploaded that photo and unfortunately that was the profile that had all of the information that I need for my son’s pediatrician. My son has a rare genetic disorder and I really really need this information. I messaged them within minutes of realizing what happened and they tell me there’s nothing they can do to help reinstate the profile. So if you’re tracking anything important like this, make sure you physically write it down because they won’t help you out. Also, I received my pump through insurance via Babylist and it isn’t working properly and I just started using it for the first time last week. Momcozy isn’t giving the cozy vibes I was hoping for. **Developer response:** Hello, we're very sorry that this experience didn't meet your expectations. We take the issue you raised seriously and would like to learn more about the specifics so we can help resolve it. Please contact us through in-app Me → Help & Feedback or email support@momcozy.com, and include your relevant account information so we can look into this and follow up as quickly as possible. To protect your information, please do not share any account details or personal information in public reviews or other public channels. Thank you for your feedback and understanding. ### 1/5 — Terrible update *2026-07-20, version 3.1.0* Once this app updated to the 3.1.0 version it silently logs me out at night without any notifications. The interface is not user friendly anymore and more focused on you “earning cozy coins”. It’s definitely a safety issue and if I could leave 0 stars on this I would. Terrible update. ### 1/5 — Glitch *2026-07-20, version 3.1.0* Horrible app. Glitches. Won’t connect to pumps. Says server is bad constantly. Constantly crashes. ### 1/5 — Invasive questions *2026-07-20* I just want to use a baby monitor but the new login screen ask loads of questions about my family. I don’t want a company knowing this information. I bought this product as it had an I phone app so I can check my child as they sleep. I don’t want to answer loads of questions to use this functionality. Please change this back **Developer response:** Hi there, we apologize for the inconvenience. The sign-in questions are intended to help us provide more comprehensive parenting services, and we take your privacy seriously. We hear you, and in an upcoming update these questions will no longer be required. If you have any concerns or further feedback in the meantime, please reach us through the in-app "Help & Feedback," and we'll be glad to assist you. If our future updates address your concerns, we'd be grateful if you'd consider revisiting your rating. Thank you for your patience and understanding. ## Most critical reviews (10 lowest-rated) ### 1/5 — Many taps to get to device *2026-08-22* Please implement an option to go directly to the Devices tab or to a chosen device **Developer response:** Hi there, thank you for taking the time to share this suggestion! We're sorry for the inconvenience of having to navigate through extra steps just to check on your devices. If you're using our monitor, we'll be moving the Devices page to the home screen in an upcoming version so you can get there much more quickly. Thanks again for your feedback! ### 1/5 — App is too glitchy *2026-08-18, version 3.3.0* I have to force close the app every single time I use it. It doesn’t matter if I’m on WiFi or not. The supplement section would be better if you could actually enter your supplements. A water logging section would also be beneficial so I can track my water intake App version 3.2.1 IPhone 17Pro 8/18 update- I dislike how the color of the feeding tab is yellow, like the diaper tab. Please change it back to green or even blue would work. It’s confusing because it blends in with the diapers when I look at the daily log. Each log option should have its own separate color. ### 1/5 — Dark Mode Needed ASAP *2026-08-17, version 3.2.2* The app is ok. But I rated 1 star because let’s be honest. This is used most at night, and the app doesn’t have dark mode. So when it’s being used in the middle of the night it’s like the sun shining straight into my eyes every night with how bright it is even when it’s turned down low. Please for the love of sanity, include a dark mode option. ### 1/5 — App glitches *2026-08-13, version 3.2.2* The app glitches a lot, signs you out frequently, and no longer opens right to the device screen, it now opens to a Home Screen with ads. ### 1/5 — Fix your camera pairing *2026-08-12* If you want to lose 5 hours of your life then this app is for you. No matter how many time your set your WiFi to 2.4ghz, press the button 5 second to have slow beeping, scan this qr code, clear cache etc. Nothing works. **Developer response:** Hi there, we're truly sorry — losing hours to a setup that won't pair is exactly the experience we don't want you to have, especially since you've already tried all the usual fixes. This needs a closer look from our team rather than the standard steps. You can contact our service team by opening the app, tapping "Me", then "Help & Feedback", then "Feedback", and attaching a screenshot of this review so we can start troubleshooting this for you as quickly as possible. We'll be looking forward to hearing from you! ### 1/5 — Terrible update! *2026-08-07, version 3.2.1* 8/07/2026 Update: It’s getting worse and worse. The app made changes itself overnight and right now several hours later in the morning I cannot even tap open the two cameras I have linked. I really don’t appreciate this, it makes using the cameras with this app useless! Terrible update, asking too many questions and now the devices page is not the first one that shows up, it’s the tracking of your pregnancy or postpartum… Logged me out when it hasn’t ever happened with the previous version I had. I was already disappointed with the BM04 cameras and monitor, now this… ### 1/5 — New Update is very buggy *2026-08-07* They keep updating the app and each time it is making the experience worse. Today I can’t even click into my camera and I have tried all the usual items such as logging out and in, clearing cache etc. **Developer response:** We're truly sorry for the inconvenience. Our servers underwent a technical upgrade that day, which briefly caused issues like being unable to access the camera. The upgrade is now complete, so please try again. If you continue to experience any issues, please contact us via in-app Help & Feedback. We are dedicated to resolving this as quickly as possible. The Momcozy Customer Service Team wishes you all the best! ### 1/5 — Terrible update! *2026-07-31, version 3.1.1* Terrible update, asking too many questions and now the devices page is not the first one that shows up, it’s the tracking of your pregnancy or postpartum… Logged me out when it hasn’t ever happened with the previous version I had. I was already disappointed with the BM04 cameras and monitor, now this… ### 1/5 — Never Loads *2026-07-30, version 3.1.1* I hate this app more than you know. This app never loads. Not on WiFi not on internet. I absolutely hate the app but use their products. I absolutely hate it so much I’m considering never purchasing from them again. I’m at work trying to get the app to load and it never does. NEVER. Do not recommend the app so I do not recommend any of their products. If I could give it zero starts I would. ### 1/5 — Akku Verbrauch *2026-07-27* Seit dem letzten Update, krasser Akku Verbrauch und das iPhone wird heiß **Developer response:** Hallo, wir entschuldigen uns aufrichtig für die schlechte Erfahrung! Wir haben das Problem bereits identifiziert und behoben – das entsprechende Update wird voraussichtlich nächste Woche veröffentlicht. Bitte aktualisieren Sie die App dann einfach auf die neueste Version. Sollten nach dem Update weiterhin Probleme auftreten, erreichen Sie uns jederzeit über „Ich" → „Hilfe & Feedback" in der App. Vielen Dank für Ihre Geduld und Ihr Verständnis – Ihr Momcozy Kundenservice-Team wünscht Ihnen alles Gute! ## Most praised reviews (10 highest-rated) ### 5/5 — Smart Baby Monitor *2026-08-17* Having the smart monitor has definitely been a new experience. The fact it tracks sleep, breathing, heart and so much more plus the quality when it’s in night time mood is very clear. All while tracking in the app is definitely a fast experience and not having to hunt down a portable monitor, it’s just a few taps and you’re connected! **Developer response:** Thank you so much for the kind words! We're so glad you're enjoying the Momcozy app experience, and we'll keep working hard every day to make it even better for you and your family. The Momcozy team wishes you all the best! ### 5/5 — So many great products! *2026-08-17, version 3.2.2* I have many Momcozy products and nothing bad to say about them! My favorites are my bottle washer (saves SO much time and does a great job), pumping bras (comfortable and have held up well), the M9 pump (wearable and easy to clean), and the sleep monitor camera (perfect for checking on baby!). Solid brand all around! ### 5/5 — Baby monitor and pumps *2026-08-16, version 3.2.2* I have the pumps and love being able to use them with an app! I also have the baby monitor and it gives me so much peace of mind being able to check my phone at any point and see him without having to carry around a monitor! ### 5/5 — All in One *2026-08-15, version 3.2.2* I enjoy how you get to track sleep/feeds/pumps, ask and answer questions in the community, and shop Momcozy products all within the app! It’s extremely convenient to have everything together, not to mention my BM08 monitor is also connected to the app! ### 5/5 — Products *2026-08-15, version 3.2.2* I have many Momcozy products and they are all so good! The company does thorough testing to ensure all their products are well made! My overall go to brand for anything baby! ### 5/5 — Such a great app with lots of features ☺️ *2026-08-12* I have been using the Momcozy app for several months now and I like how there are a lot of ways to not only connect Momcozy devices but also be able to connect with moms from the Momcozy community. Whenever there is an issue there is an easy way to report it to Momcozy, which I really appreciate because it helps solve any things that surface. I would highly recommend this for anyone that has Momcozy products. **Developer response:** Thank you so much for the kind words! We're so glad the community has helped you connect with other moms, and that reporting issues has been quick and easy whenever you needed it. Feedback like yours means a lot and keeps us motivated to keep improving the Momcozy app experience for you and your family. The Momcozy team wishes you all the best! ### 5/5 — Love the new update *2026-08-10, version 3.2.1* Love the Momcozy app and its interface. The new update allows for everything to be tracked within one app which is perfect for a busy mom. I can now track sleep, pump output, feeding, diaper and height and weight all for free. Don’t hesitate to try! ### 5/5 — very nice *2026-07-03, version 3.0.0* As first-time parents, we wanted something simple for the nursery—and this is it! The app lets me check on our baby anytime, watch playback to see how naps went, and the night vision is great too. So easy to use! ### 5/5 — Handy *2026-07-03, version 3.0.0* Tracking my pumping sessions and switching modes right from my phone has been so convenient. ### 5/5 — Helpful without being fussy *2026-06-30, version 2.2.12* Some baby tech feels like another job, but this app is actually useful. I use it for the monitor during naps, the sound machine at bedtime, and my pump during the day. It fits into our routine instead of making things more complicated.🥰🥰 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*