# Moment Pro Camera II — user reviews

> 294 indexed App Store user reviews of Moment Pro Camera II by Moment Inc., rated 4.40/5 from 436 ratings.

- Source: https://appshunter.io/ios/app/moment-pro-camera-ii/id6748837351/reviews
- App overview in markdown: https://appshunter.io/ios/app/moment-pro-camera-ii/id6748837351.md
- Rating breakdown: 5★ 325 · 4★ 43 · 3★ 29 · 2★ 13 · 1★ 26

## What do users think of Moment Pro Camera II?

Overall sentiment: positive

**Pros**

- 👍 Amazing organization
- 👍 Wonderful app experience
- 👍 Cleaner and easier to navigate
- 👍 Snappy controls

**Cons**

- 🐛 Minor glitch on first open
- 🔍 Fewer features than previous version
- 🔍 Missing key features like time-lapse and long shutter
- 🔍 No option to shoot in raw 48MP

**Commonly reported bugs**

- Mic permission not working on first open

**Most requested features**

- Bring back custom presets
- Add grid settings
- Expand raw shooting options

## Newest reviews (19 of 294)

### 4/5 — Great camera but problem with LUTs

*2026-09-04*

This is a fantastic camera app but I've just started having a major problem with LUTs. I had imported some and they are in the User section of the LUT selector but I can't tap on them to make them active. How do I fix this?

**Developer response:** Please reach out using one of the options at the bottom of the settings page so we can help! You can also contact hello@shopmoment.com with Pro Camera in the subject line.

### 4/5 — Photo save delay

*2026-09-02*

Why the huge delay in saving the photo and if I close the app before the photo is saved, then it is lost forever. The app is otherwise great, love the natural processing, instead of apple fusion, but the delay is a functional hazard! Please fix that.

**Developer response:** Unfortunately, this is an iOS limitation, especially on the lock screen. The photo shouldn’t be lost forever though. Check Moment -> Recovered Media in Files.

### 4/5 — SUPER, MAIS …

*2026-08-30*

L’application est génial. Cependant, j’ai quelques bugs sur IPhone 14 Pro, notamment l’effet sonore ne fonctionne pas alors qu’il est bien activé ou encore les médias qui se sauvegarde dans « Fichier » alors que j’ai réglé sur « Photothèque »

**Developer response:** Please reach out using one of the options at the bottom of the settings page or by emailing hello@shopmoment.com with Pro Camera in the subject line. Let us know if you're using an external mic. It sounds like something odd might be happening with the audio system.

### 3/5 — Good app but has a major issue

*2026-08-30*

The app itself and the layout is great. The image and video quality is fantastic but far too many times now it hasn't saved my videos. An app can have a million features but what's the point if it doesn't save your files? It's a common issue and it's a big one. I can't use it as a serious tool in its current state as I can't trust it. It's let me down too many times in the few weeks I've had it.

**Developer response:** Please reach out using one of the options at the bottom of the settings page or by emailing hello@shopmoment.com with Pro Camera in the subject line.

There are a few iOS issues that can cause this, but you should at least find your recordings in Files under Moment -> Recovered Media.

### 4/5 — Works great with Moment Lenses

*2026-08-28, version 1.3.2*

Love the app, works amazingly well with the 2x telephoto lens from Moment on my iPhone 17 pro max. One gripe- when I hit the “x” to leave photo mode, I wish it would actually close photo mode and go back to the live camera view. Instead I have to mash the “x” about 15 times before it will actually work.

### 4/5 — Unable to revert

*2026-08-23, version 1.3.1*

The app works wonderfully and judt as advertised.  The one flaw I find is that I’m unable to revert the program to original settings without deleting and reinstalling.  Is there  simple fix?

### 2/5 — They disable 2x telephoto

*2026-08-21, version 1.3.1*

My iPhone has one camera that has 1x and 2x telephoto native. Most apps support this but moment disables it because they have physical lenses they are trying to sell you. Otherwise this would be everything I look for in a camera app. It’s odd that I can zoom in blur/trails mode though

### 4/5 — It takes learning

*2026-08-09, version 1.3*

It should be expected. It means it’s very capable. But I’ve had puzzling experiences. Shooting a landscape in bright sunlight. I get an image of my feet. ??

### 3/5 — Bug photo library last update

*2026-08-09*

Unable to delete photos; no favorites; sometimes it doesn't save the photo or the long exposure in the gallery.

**Developer response:** This sounds like an iOS bug in which the media library stops responding to requests from third-party apps. Unfortunately we cannot control this, but force restarting your device as follows should fix it:

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button.
4. When the Apple logo appears, release the side button.

### 3/5 — iPhone17ProMax完全対応して欲しい点

*2026-07-27*

iPhone 17proの100mmのカメラのフォーカスに合わせて欲しい。純正のアプリでは近接できるのに、このアプリでは離れないと撮影ができなくて不便です。

**Developer response:** The built-in camera app does not actually use the telephoto (100mm) lens for close-up shots because this lens is physically incapable of focusing closely. Instead, it uses the wide (24mm) lens with a digital zoom to match the focal length of the 100mm lens. You can verify this by covering the telephoto camera with your finger while focusing on something close.

If you want similar results in Pro Camera, just use the 24mm option and zoom in about 4x.

### 2/5 — Having issues

*2026-07-26, version 1.2.1*

Bought this one a used for a bit and prefer the moment camera app 1, except the other one doesn’t have the wb like this one, this app keeps crashing while zooming which is annoying, and also I can’t redownload the other app.

### 4/5 — Amazing value

*2026-07-21*

I rarely pay for apps, but I decided to give this a try and I  genuinely believe it’s worth the money. This app lets you capture a “moment” with all of its flaws which I love to be able to do. 

My only suggestion would be if there’s any workaround that would let us see the preview image being as close as the one taken since the difference can be quite noticeable.

**Developer response:** We’re working on it! Unfortunately there are a number of iOS limitations that get in the way.

### 4/5 — perfect... nearly

*2026-07-14*

and the fact that i can add my own luts is absolutely bonkers! the only caveat is that when i use the launch control from the lock screen its always defaults to the video...... no matter what settings ive set before

and the icon on that launch control.. when you are in customisation screen it have a correct size, but when you leave it - it goes smaller and it looks weird

**Developer response:** Glad you like it! Please reach out using one of the options at the bottom of the settings menu so we can investigate your issues.

### 3/5 — ⚠️ Beautiful but too buggy

*2026-07-12*

Really love this app because the design is beautiful, it works so well and it could easily be my main camera app, but it’s just a bit too buggy currently 😭

Had the app open for 23 minutes on my iPhone 17 Pro just customizing presets and settings — not once did I record. Lost 9% charge from that alone, and my phone got so hot I had to close the app before I finished.
ლ(́◉◞౪◟◉‵ლ)

Stabilization is good, roughly on par with Default mode on Blackmagic’s camera app. If you’re shooting handheld without a gimbal depending on your project, you might consider Cinematic or Extreme stabilization on Blackmagic instead. I’m running a SmallRig cage, and Moment’s stabilization works decently with that setup, tho sometimes I'm switching to Blackmagic. Excited for the advanced stabilization update which I guess is in the works?

Pairing a Bluetooth mic before recording sometimes scrambles my capture settings — no idea why, but it resets once I disconnect. Can be fixed manually in the meantime.

Feature requests: 1-5 easily reachable custom function buttons, the ability to delete/edit WB presets, 1-5sec slow shutter, 5+ burst shots for action and a false color option.

I know Moment is a small team, and I’m hoping to see fixes soon — heating and battery drain are the top priorities. If there’s a way to send LOGs directly to the devs, I’ll gladly do that.
Btw just saw your edits. My bad. Your previous update did fix it a bit I think. Not quite ready for this to be my go to yet though. Battery drains too quick, but I'm hopeful 🤞🏼

**Developer response:** EDIT: Thank you for the details. There is a way to send logs! It requires some additional steps though, so please email us at hello@shopmoment.com with Pro Camera in the subject line.

EDIT: It is frustrating to watch your review get more and more negative with each edit. We are sorry to hear about your issues and would very much like to address them. However, because your experience is an outlier, we need more details about your particular device and settings to investigate the underlying cause.

EDIT: regarding the issues you would like us to investigate – please reach out via email, Featurebase, Discord, or Reddit. Editing this review as the only means of communication makes it very difficult for us to gather the necessary information, especially since many of these issues have not been reported by any other users and are not reproducible on our test devices. We would love to gather some more diagnostics from your device.

PREVIOUS RESPONSE: Thank you for the detailed feedback! Enhanced stabilization, slow shutter, and burst are all coming. For now, the recommended way to save white balance presets is via Profiles, but I understand how individual WB options could be useful. Please add this to our Featurebase as well when you get a chance!

### 4/5 — Huge fan, nearly perfect

*2026-07-05*

Love the natural processing mode! It has reinvigorated a love for mobile photography. The only huge problem I’ve had occurs when quickly opening the app, snapping a photo, and closing the app. The photo won’t save! This is unfortunately a consistent issue, and a pretty demoralizing one. I want to use this app all the time but I need to be confident that my camera will take photos! Still a big fan of the app :)

**Developer response:** Thanks for the review! This is on the lock screen, right? Unfortunately, this is an iOS limitation. There is no way for us to continue processing or saving an image once you quit the locked version of the app. The next time you open the unlocked version, the photo should appear.

### 3/5 — incredible, saved my phone photography

*2026-06-25*

this camera is great. I’m not very knowledgeable when it comes to photography, but I know that the pictures I take look 10x better using this app than they do using my built in camera app. lately I’ve had to resort to the apple camera though, because every time I try to use moment camera it gets all over-exposed and blurry and acts like it’s lagging. moment ii was my go-to before this glitch and I plan to go back as soon as it’s fixed, if it can be fixed. please help!!😭

**Developer response:** It sounds like you might have entered ISO priority mode by accident. Please check your exposure settings next to the shutter button. If you still have issues, feel free to reach out using one of the options at the bottom of the settings page and we’ll be happy to assist.

### 3/5 — Love this, but needs work

*2026-06-23, version 1.1.12*

An incredible all-in-one solution that replaced three separate apps in my workflow. That said, a few gaps are keeping it from being truly perfect.

The stabilization is solid, but I'd love granular control over the intensity levels — specifically tuning Cinematic and Extreme to match what Blackmagic Camera offers. Right now there's no way to dial it in precisely.

Viewfinder overlays and tools frequently vanish mid-recording, and it gets worse as the iPhone heats up.

Slow shutter and burst mode are missing, which limits the app for light streak and sports photography.

Speaking of heat: my iPhone 17 Pro runs noticeably hotter with this app than it does with Blackmagic Camera under comparable conditions. Worth investigating.

Finally, the ability to re-customize White Balance shortcuts would be big. I shoot video almost exclusively at 4800K and 5300K, and having those locked in as one-tap options would streamline my process considerably.

### 3/5 — I bought for the natural processing, but the lens correction is also gone

*2026-06-21*

When using natural processing, the purple fringing make the image unusable.

**Developer response:** Which iPhone model do you have, and which of the cameras are you using?

### 3/5 — Не заменило стандартную камеру

*2026-06-20, version 1.1.12*

Очень долго экспериментировал с moment ii и пришел к выводу, что лучше буду пользоваться стандартным приложением камеры (у меня 14pro). Потому что оно дает предсказуемый результат, а тут как повезет. Natural process очень требователен к условиям съемки и тоже нестабилен. Автофокус в moment работает медленнее и хуже, чем в стоковой камере

## Most critical reviews (10 lowest-rated)

### 1/5 — Misleading - no log

*2026-07-31, version 1.2.1*

Does not shoot Log on non pro iPhone despite the claims on the George Holden video on their website. On iPhone 15 I only have hevc/h264 options

### 1/5 — Audio off sync

*2026-07-15, version 1.1.13*

This is a joke guys. I seriously cannot rely on this app. 

I use my DJI mic to record audio with the app. It is off sync. They say it’s because I mirrored my phone to my MacBook; to use as an external monitor. Recently did another recording no screen sharing and the audio is slightly off sync. 

I am so busy. If you guys send a link for me to upload files instead of having me upload a file on my own time that would be helpful. I’m not an employee. I should not have to work more. Me having to explain this issue is already too much of my time. 

Very disappointed. An issue spanning the last 3 months.

### 1/5 — Won’t let you shoot true Manuel

*2026-06-24, version 1.1.12*

App is a waste of time, half the time I put in my Manuel settings it just shoots in auto. Don’t Buy!

### 1/5 — Review

*2026-06-15, version 1.1.11*

There is no point to this app. In "Natural" mode, the image has so much noise that it is completely unusable. Moreover, the algorithm corrects for vignetting in such a way that the noise is more pronounced at the edges of the frame, and overexposure becomes visible. The built-in camera produces a better image than this app.

### 1/5 — I see no reason to spend another dollar here

*2026-05-28*

The same 243 photos taken in your app still won’t sync to iCloud after a week, even after iOS beta updates and troubleshooting. Not a single dollar I’ve spent here has been productive. The add-on lenses added almost nothing to image quality, and I’m now trying to refund the rest of the order that hasn’t shipped yet.

At this point I’d rather downgrade to an iPhone SE, put the money toward a real camera, and stay away from anything Moment-branded entirely. Modern smartphones already feel like data-harvesting screens. A photography app that can’t reliably move photos between Apple devices just makes that feeling worse.

I just wanted nice pictures of my kids’ continuation and graduation, but instead hundreds of photos are sitting in limbo somewhere for over a week. Super cool. Nothing says “capturing moments” quite like wondering whether family memories are trapped in an app ecosystem for no reason.

**Developer response:** iCloud sync issues are largely out of our control (especially if you’re on an iOS beta version as you mentioned elsewhere), but there could be a format issue. We responded with follow-up questions on Discord and haven’t heard back. Happy to help once we get that information.

### 1/5 — Six months later, STILL WAITING

*2026-05-24, version 1.1.10*

I am still waiting for extended shutter speeds and timelapse features that were promised when I pre-ordered this app. What a waste of money. If they built it once, why is it so difficult to add into this new app? Look elsewhere. Feels like a money grab and a scam.

### 1/5 — Does not work

*2026-05-14, version 1.1.9*

This does not work with my iPhone 16 pro max I tried everything and the lip sync is way off. I tried recording using my normal iPhone camera app and no issue. Wish I could get a full refund and everything is updated

### 1/5 — Footage is frozen, audio off sync or no audio at all

*2026-05-09, version 1.1.9*

I filmed a trip that was important to me only to find out the footage was completely messed up by the time I got back home.

### 1/5 — Weird Ai look to photos

*2026-05-04, version 1.1.9*

I’ve noticed every photo I take it messes with it using generative ai. With really no way to turn it off that I see.

### 1/5 — iPhone 17 pro

*2026-04-04, version 1.1.6*

I sold my Dji action 6 to use my iPhone for my running content, I paid for the app but, the app is so sluggish, it freezes, it locks and when I go to review the footage I can’t because it freezes. I like using the app but it’s not stable at all or reliable

## Most praised reviews (10 highest-rated)

### 5/5 — AWESOME

*2026-08-18*

So far it’s SUPER AMAZING. I honestly bought it blindly but I was genuinely in awe with the way the developers respond to every review, and most of the reviews themselves are positive. I’ve never seen any developer/team put this much effort into an app and not only is the app exactly what I wanted, it’s so much more lol. I don’t really know much about cameras but I intend to learn, AND I really love the shots I’ve been able to get with this app so far. I haven’t yet encountered any bugs or glitches, and it seems like it’s definitely worth the money. I can’t wait to use it more and learn how to. Thank you guys for making a super epic app, have a great day!!!!

**Developer response:** Means a lot to us! We hope the app continues to grow with you as you learn more and more. Feel free to reach out on Featurebase, Discord, or Reddit (all linked in the app settings) if you ever have any questions.

### 5/5 — This App is beautiful

*2026-07-27, version 1.2.1*

Used a few different apps, including the first moment camera but this one is a huge upgrade. Money well spent. The design team for moment are truly good at what they do. I love using my different LUTs and it’s easy to learn just by tapping buttons. It will be the app I use for my next trip!

### 5/5 — Devs are cooking 🔥 already beats Blackmagic

*2026-07-26*

First off, apologies for how harsh my initial review sounded, this team clearly works hard and cares. I’ve been in the beta, and it’s been genuinely cool to watch the app improve and see how responsive the devs are.

Little by little it’s become my go-to for anything shot with intention (vlogs, stock footage, client shoots, slow shutter tracking), native camera still wins for short, last-minute grabs. Between this and Blackmagic Camera, Moment Pro 2 beta is winning me over, Blackmagic feels cluttered and buggier by comparison. I could see this becoming my only camera app before long. Stabilization in the beta feels smoother than before too, though unconfirmed, and I’m excited for the advanced stabilization update.

Overall, great experience and getting better fast.

**Developer response:** EDIT: Thank you for the details. There is a way to send logs! It requires some additional steps though, so please email us at hello@shopmoment.com with Pro Camera in the subject line.

EDIT: It is frustrating to watch your review get more and more negative with each edit. We are sorry to hear about your issues and would very much like to address them. However, because your experience is an outlier, we need more details about your particular device and settings to investigate the underlying cause.

EDIT: regarding the issues you would like us to investigate – please reach out via email, Featurebase, Discord, or Reddit. Editing this review as the only means of communication makes it very difficult for us to gather the necessary information, especially since many of these issues have not been reported by any other users and are not reproducible on our test devices. We would love to gather some more diagnostics from your device.

PREVIOUS RESPONSE: Thank you for the detailed feedback! Enhanced stabilization, slow shutter, and burst are all coming. For now, the recommended way to save white balance presets is via Profiles, but I understand how individual WB options could be useful. Please add this to our Featurebase as well when you get a chance!

### 5/5 — Great app, Even better developers

*2026-07-23*

I have been using this app for quite a while to get past some of the apple-isms of the inbuilt camera app on iOS. This app has been amazing, to say the least. It unlocks pretty much every possible feature available (within the API's limits of course, we'll get back to that) and makes it all available in a fairly simple interface. 

Now - if you are new to photography and never used a proper DSLR or SLR film camera, many of the controls and features in this app will mean absolutely nothing to you. I suggest you keep at it and just play with the sittings (or look up a tutorial) because it is absolutely worth learning how to use these features, and Moment Pro Camera II makes it easy to access them. 

The auto-settings are pretty much identical to how Apple runs them (even down to the thing that lead me to buy this app - the LiDAR autofocus on iPhones focuses on your window rather than outside of the window!) but this app gives a darn easy interface for manually setting your focus! Something Apple doesn't even give you! This alone is amazing in general, and the fact that the developers went through the effort of adding a green glow to items currently in focus has been quite helpful for taking quick shots whilst on the move in full sunlight. 

Now, on that API thing; I noticed shooting video at 120fps caused it to shoot in slow-mo and reached out to the developers. Very promptly, the developers replied to me and explained what the issue was and how it was just a feature of how Apple runs the camera on the back-end. The developers spent a while researching it, and reached back out to me a few months later to tell me that they were unable to find a solution. It's so rare to find a developer team willing to take the time to do tech support in general, and it's even more rare to find a team willing to take the time to reach out to you months after your question was answered. 

I love the app, and I love the team behind it. If you're thinking of buying it, buy it. This app is well worth the purchase!

### 5/5 — Request: Disable Front Camera Button During Shooting

*2026-06-30*

I find the Moment app extremely useful for everyday shooting. Recently, I often use only the Moment app and my iPhone for my personal work. I especially like the natural image quality, and overall I’m very satisfied with the app.

I have one feature request: could you please add an option to hide or disable the front camera switch button?

When shooting with the iPhone 17 Pro, I sometimes accidentally tap the front camera switch button while trying to switch lenses from 24mm to 100mm, since the button is placed close to the 100mm option. When I’m focused on shooting, suddenly seeing my own face on the screen really breaks my concentration.

If I want to take selfies, I use the native iPhone Camera app. For Moment, it would be extremely helpful to have a rear-camera-only mode, or an option to disable the front camera switch. I understand there may be technical or design limitations, but I would really appreciate it if you could consider adding this feature.

Other than that, I’m very happy with the app.

普段の撮影で非常に使いやすく、最近では個人的なワークをMomentアプリとiPhoneだけで撮影することも多くなっています。特にナチュラルな画質で撮影できる点を気に入っており、大変便利に使わせていただいています。

一点だけ要望があります。
フロントカメラへの切り替えボタンを、設定で非表示または無効化できる機能を追加していただけないでしょうか。

iPhone 17 Proで撮影している際、レンズを24mmから100mmへ切り替えようとしたときに、100mmボタンの近くにあるフロントカメラ切り替えボタンを誤って押してしまうことがあります。撮影に集中している最中に突然フロントカメラへ切り替わって自分の顔が表示されると、かなり集中が途切れてしまいます。

自撮りをしたい場合は純正のカメラアプリを使用するため、Momentではリアカメラ専用で使えるモードがあると非常に助かります。アプリの設計上、フロントカメラ切り替えを無効化することが難しいのかもしれませんが、もし可能であればぜひご検討いただければ幸いです。

それ以外の面では大変満足しています。

### 5/5 — Ótimo app

*2026-06-23*

Muito bom! Vale cada centavo

### 5/5 — Review

*2026-06-23, version 1.1.12*

The best camera features i have ever used

### 5/5 — Super

*2026-06-21*

I love the app.

### 5/5 — Improvement

*2026-06-15*

You could leave the camera's normal zoom setting on the natural filter option. To zoom from 1.3 to 35mm.

### 5/5 — Unexpectedly Great

*2026-06-11, version 1.1.11*

Love it! I never knew that I needed this app until I bought it! I always used to carry with me an additional iPhone  5, just for the natural unprocessed pictures. Now I’ve got it all in one with this app! It has the 2010s iPhone vibes but in a higher picture quality

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
