# Momentum Smart Home — user reviews > 119 indexed App Store user reviews of Momentum Smart Home by SmartHome Ventures LLC, rated 4.70/5 from 40,130 ratings. - Source: https://appshunter.io/ios/app/momentum-smart-home/id1218908576/reviews - App overview in markdown: https://appshunter.io/ios/app/momentum-smart-home/id1218908576.md - Rating breakdown: 5★ 32,143 · 4★ 5,014 · 3★ 1,805 · 2★ 361 · 1★ 596 ## What do users think of Momentum Smart Home? Overall sentiment: neutral **Pros** - 🚀 Reliable and clear video quality - 👍 Easy to set up and use - 🔒 Helpful for home security and monitoring - 💡 Useful for checking on pets/kids remotely **Cons** - 🐛 Frequent app crashes and connectivity issues - 🔒 Concerns about security and privacy - 💰 Subscription fees for cloud storage and features - 🔧 Poor customer support and troubleshooting **Commonly reported bugs** - App freezes and fails to load live feed - Night vision mode not working as expected - Recorded videos missing audio or time stamps - Unreliable motion detection and false alerts **Most requested features** - Ability to turn off audio recording - Option to delete multiple recordings at once - Improved motion detection and activity zones - Compatibility with more smart home devices ## Newest reviews (12 of 119) ### 3/5 — No longer supported *2026-02-19, version 2.3.0* FYI! Without notice it seems the company no longer supports the app for these cameras. ### 4/5 — Gracias por muy bien servicio *2024-10-06, version 2.3.0* Muy bien servicio y las vicion de camarera estupenda los felicito ### 1/5 — Garbage *2024-06-27, version 2.3.0* Garbage garbage garbage. No other way to describe this garbage. ### 1/5 — Glitches *2024-06-27, version 2.3.0* 10/2/2020 The app has crashed. Even tried to delete and reload the app. ### 1/5 — After phone update can no longer sync cameras *2024-05-28, version 2.3.0* After phone update now I can’t program or sync my cameras. Response from company was to keep trying. Don’t think that is going to help. Have been a subscriber for over 5 years now. What a way to support your customers. So I guess I have to buy new cameras or move onto another provider and buy new cameras. I am going to choose the later after supports responses. To do the same thing over again. Obviously it didn’t work before. How is it going to work without an update to the app. That is ridiculous. 0 stars if I could but apple makes me choose 1 at least ### 1/5 — Garbage *2024-05-19, version 2.3.0* Its alerts are a joke! It notifies me and every time i check it i get random videos that can be anywhere from 3 days old to sometime that day in no order what so ever. It’s never real time alerts. The only thing that works sometimes is the real time view but that only works when it wants to. This app is a joke and a waste of time. The only reason i still use it is for the garage door opener portion. Do not waste your time or money on this defiantly not worth it ### 2/5 — older device i own *2024-05-18, version 2.3.0* i own a momentum camera not sure what model it is (2015) i couldn’t find the model. ### 1/5 — App stops working *2024-04-28, version 2.3.0* This is my second go around, would have thought I learned the first time. The app just stops working, reset PW then the cameras are no longer paired. Tried everything. ### 3/5 — How to use *2024-03-23, version 2.3.0* Having trouble figuring it all out I am over 50 ### 1/5 — Fraud Company *2024-03-21, version 2.3.0* This company is fraud. I cancelled my service in August and every month since I have been charged still. They say there is nothing they can do about it. Don’t use Momentum Cameras. ### 1/5 — Bad deal *2024-02-24, version 2.3.0* My older momentum camera has stopped working on my iPhone and iPad and it seems that there is no way to fix it. This is no way to treat your older customers. If you can help me grate if not please let me know and I’ll look for a different solution. ### 2/5 — Very difficult to pair *2024-02-19, version 2.3.0* I if ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer supporting app *2026-05-01, version 2.3.0* They are no longer supporting the app. It has stopped working. Emails to support just get returned as undeliverable. They are still taking money. They should remove this app for the store. ### 1/5 — Something fishy *2026-02-19, version 2.3.0* The app has shut off our subscription the customer support does not work and the frequently asked questions link takes you to a website that is in Chinese and has something to do with tobacco and gambling ### 1/5 — Pairing problems *2026-02-07, version 2.3.0* I used the camera a couple years ago and I had no problem getting it to pair and hook up. This year I’ve tried to hook it up and it takes forever for it to even pair. Half the time it doesn’t want to pair. I finally get it to pair and I then follow the steps and right when I go to choose a plan the whole app crashes. It’s been doing the same thing every time. Don’t know if it’s outdated or what but I’m not impressed. ### 1/5 — Worst app and really bad hardware *2025-09-04, version 2.3.0* The company seems to be scam artists. You can’t find any proper website. It’s just a Wordpress site any links you click on just puts you back on the same page. The application barely ever works no updates ever done to it. It’s like they made the money and then just ran or sold it to some who knows what. Waste of money. ### 1/5 — Their domain website is for sale *2025-05-13, version 2.3.0* Pass on this! You get what you paid for.. ### 1/5 — no more support *2025-04-24, version 2.3.0* you cannot reach any person, anytime at the phone number for customer support. it directs you to send an email but when you email them at support you will get a daemon message ‘undeliverable’ oh, and hilarious - apple has this app listed as ‘unreportable’ i say hilarious but it’s truly appalling business practices shame on those who take the money and run, shame on apple nobody should be selling these products anymore if you just bought it, and it’s not too late then return it before it’s too late ### 1/5 — iPhone only *2025-04-05, version 2.3.0* Live view fails on Android above 11 ### 1/5 — Customer Support Lacking *2025-02-22, version 2.3.0* The system logged itself out. When I attempted to log back in, it will not accept my credentials. Submitted request to reset password unanswered. Website to the businesses no longer there. No answer on customer support via telephone. Other than the cameras are no longer usable. They used to work pretty good. ### 1/5 — Stopped working and support disconnected *2025-01-15, version 2.3.0* Jan 15 2025. App stopped working. Forces login, doesn’t take credentials, won’t send a password reset link. Called the support number, said number not in service. Don’t waste your money on these cameras you’ll never get them set up ### 1/5 — I wish you have an update on this camera, when I needed to work and never does *2024-11-08, version 2.3.0* 😠😔 ## Most praised reviews (10 highest-rated) ### 5/5 — WTH *2026-04-03, version 2.3.0* What did you do ? I cannot log in! ### 5/5 — Really nice. *2026-02-19, version 2.3.0* Really nice picture and functionality, can be tricky to pair , but once paired it just sticks and functions no matter if lost power or what not. It reconnects in a breeze on its own. ### 5/5 — Performs as expected *2025-10-26, version 2.3.0* No great shakes - just does its thing. Haven’t poked at all of the features but as a remotely accessible garage door video monitor and activator, functions well. ### 5/5 — My MoMo *2025-07-19, version 2.3.0* So easy. So clear. My one regret is that it’s not compatible with my Alexa ### 5/5 — Awesome *2025-06-27, version 2.3.0* It is very nice and effective to lock and unlock from anywhere. ### 5/5 — Momentum home security camera *2024-12-18, version 2.3.0* Dependable and works consistently well. Would buy again for sure. ### 5/5 — Simply Amazing, I am very impressed *2024-01-01, version 2.3.0* Take it from a guy that barely knows how to use a screwdriver to screw a screw: the installation of the video cam IS EASY! And the quality is superb. The cables to hook up to the garage opener is self explanatory, within 15 minutes I could remotely control opening or closing my garage door which is so cool since I would constantly wonder if I closed it or not after I leave my house and would drive back to verify. Not anymore with this system! I rate it 10/10 and I’m not getting paid for this review! ### 5/5 — Recommendable Product Love Note *2023-12-06, version 2.3.0* The name of the company makes perfect sense to me, its (Momentum), because sometimes things happen in our daily lives that cause us as humans to lose our very own Momentum trying to recover! With these cameras working hand and hand with the simple app on my smartphone, (pictures quality is A#1) If any of these life altering things happen around the exterior of my home I have the advantage of 2 new family members that keep there eyes peeled 24/7 with the tv show always playing on my phone 😎 I am not currently a paid spokesperson for the above Momentum Security Camera Co. but probably should be! 🙃❤️ ### 5/5 — Ight *2023-09-01, version 2.3.0* Some phone open the app iPhones basically my android has hard time opening the camera part ### 5/5 — Awesome *2023-08-14, version 2.3.0* Awesome cameras --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*