# MoMo Agent — user reviews

> 15 indexed App Store user reviews of MoMo Agent by MTN, rated 3.10/5 from 23 ratings.

- Source: https://appshunter.io/ios/app/momo-agent/id1491311895/reviews
- App overview in markdown: https://appshunter.io/ios/app/momo-agent/id1491311895.md
- Rating breakdown: 5★ 9 · 4★ 2 · 3★ 2 · 2★ 2 · 1★ 8

## Newest reviews (1 of 15)

### 1/5 — Cameroon not available

*2022-03-31*

I can sign in from Cameroon because it’s not on the app

## Most critical reviews (10 lowest-rated)

### 1/5 — Agent

*2026-04-16*

Customer do not get airtime alert , customer do get authorization notifications without allowing cash out. 

Recent, instead of fix this,they have attempted to block some agent sims with the claim that, agents are involved in fraudulent transactions. 

How is this a fault of the agent if some customers don’t really know about the MoMo menu? 

Do you know network glitch make cash out process not complete? 

It’s a failure on the part of big company to fix this, only to  prematurely jumped into poor decisions. 
Those in-charge of this app in Ghana are not competent .

### 1/5 — Momo agent app is one of the most disappointed bank app in world

*2026-02-10*

I funded my Momo account in other to purchase a data 
Since over 24hrs now am unable to use my money to do anything in the app if am trying to use the money to do data is going to be showing me invalid number 
Even am trying to transfer the money back is still showing invalid number 

And they didn't help me to resolve this till now

### 1/5 — Bugs

*2025-07-17*

Tout le temps face a un bug qui empêche de se connecter sur ces smartphones et je pense que ça arrive à la majorité 
Vous devriez revoir ça au plus vite pfff

### 1/5 — Very very bad experience

*2025-05-30*

Customers not receiving airtime alerts and the app sometimes lags

### 1/5 — 😡😡😡

*2024-08-22*

Very bad app is annoying

### 1/5 — Needs to be fixed

*2023-06-08, version 1.0.1*

Whenever I open the app keeps bringing the notification turn off wifi and use MTN Mobile data when am actually using MTN data
In short it’s not working it needs some fixing and perfections

### 1/5 — Identification

*2023-03-27*

Avec l’application on n’arrive pas à voir l’identité du client C. difficile donc revoyez ça

### 1/5 — Please a need a reply

*2023-02-02*

Am in ghana and am an agent but j can access the app

### 1/5 — This app needs update..

*2022-12-26*

Please it’s a good app but it’s really needs updates it shows wrong time for transactions all the time. It’s transactions history state is the best feature but it’s also the problem. Please work on the transaction history statement feature. It’s needs update thanks

### 1/5 — Needs to be worked on.

*2022-09-02, version 1.0.1*

Keeps telling me to turn off Wi-Fi yet am using mobile data with the same SIM card ( mtn)

## Most praised reviews (4 highest-rated)

### 5/5 — User agrees

*2021-10-13*

Great app, the breakthrough for me is the ability to access your statement & the security level is top notch

### 3/5 — Unreliable Recently

*2025-07-22*

It runs annoyingly slow like a pace of snail way more often than not.

### 3/5 — Unreliability

*2025-06-26*

It runs annoyingly slow more often than not. It distress and piss me off.

### 2/5 — Does not work in Cameroon ??!!!!

*2021-10-17*

The app d for not seen t yo soo tell in Cameroon

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*