# Momo: AI Photo & Video Maker — user reviews > 1,813 indexed App Store user reviews of Momo by SCALEUP YAZILIM HIZMETLERI, rated 4.50/5 from 77,224 ratings. - Source: https://appshunter.io/ios/app/momo-ai-photo-and-video-maker/id1658822260/reviews - App overview in markdown: https://appshunter.io/ios/app/momo-ai-photo-and-video-maker/id1658822260.md - Rating breakdown: 5★ 63,506 · 4★ 3,650 · 3★ 1,931 · 2★ 1,102 · 1★ 7,035 ## What do users think of Momo? Overall sentiment: negative **Pros** - 🤩 Impressive AI-generated photos - 🎨 Artistic and creative photo styles - 👍 Easy to use interface **Cons** - 💸 Expensive subscription and additional fees - 🤖 AI-generated photos don't accurately resemble users - 🤔 Misleading marketing and hidden costs - 🙅‍♀️ Poor customer support and unresponsive to feedback - 🕰️ Slow photo generation process **Commonly reported bugs** - Coins/credits not replenishing as promised - Inability to delete or start over with a new profile - Glitches and errors during photo generation **Most requested features** - Allow more customization and control over photo generation - Improve racial and ethnic diversity representation - Provide a true free trial to test the app's capabilities - Offer refunds for unsatisfactory results ## Newest reviews (10 of 1,813) ### 4/5 — Yaya *2026-08-31, version 2.10.1* Good ### 4/5 — Baby riz *2026-08-28, version 2.10.1* Ohh ### 5/5 — Pic *2026-08-20, version 2.9.26* Great ### 5/5 — Mis seres queridos *2026-08-18, version 2.9.26* Los extraño ### 4/5 — Gary Busch *2026-08-17, version 2.9.25* Excellent app. Would have given it 5 stars, but it keeps giving me 60 credit refill dates that seem to change every other day, and I never get the 60 credits. Very sad. ### 4/5 — Great pics *2026-08-15, version 2.9.25* I love this app ### 4/5 — Rolando y Marta *2026-08-15, version 2.9.25* Nandito ### 5/5 — Missing shots *2026-08-13, version 2.9.25* A number of my photos didn’t generate not sure what to do as it deducts the credits anyway. The videos are awesome. Wish one didn’t have one profile photo unless you want to spend more. Especially if the video doesn’t look like you. Most the time it does look like you. ### 1/5 — Not accurate at all. Waste of money. *2026-08-12, version 2.9.25* I bought the LinkedIn package, I uploaded 12 photos. ChatGPT did a better job than this app. The results didn’t give me even 1 photo that remotely looked like me. Do not buy. ### 5/5 — Cristina v *2026-08-12, version 2.9.25* No ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t look anything like me *2026-09-01, version 2.10.1* Thanks for your reply, you guys are RIDICULOUS with your games, I did contact developer customer service, and this was your response to me: “Hello Kristen, Thanks for reaching out to us, and we’re sorry for the inconvenience. Please note that we do not have the ability to manage or modify subscriptions purchased through the App Store or Google Play. Both Apple and Google enforce strict controls over subscriptions and refund processes to protect user privacy. For purchases made through the App Store or Google Play Store, we kindly encourage you to review our refund policy on our website. Best, Product Support Momo” Original review: Pictures produced in the stack of AI models for the professional headshot Don’t look anything like me.. And the app doesn’t give you any way to get a refund or rerun the stack. ### 1/5 — Trash *2026-08-31, version 2.10.1* Not one picture or video looked anything like the original person. I’m so mad I wasted my money. ### 1/5 — Not even close *2026-08-30, version 2.10.1* I uploaded clear pics of both myself and my dog and neither came close to resembling us. ### 1/5 — Absolute rubbish *2026-08-26, version 2.10.0* I waisted $30 between the subscription and creating two profiles to try and create a professional portrait of my wife for her new job with zero success. Non of the portraits this app generated even remotely looked like her. Completely useless and an absolute waist of money! Absolute rubbish! ### 1/5 — Scan *2026-08-25, version 2.10.0* They say there’s an AI age progression section and there most definitely is not one. Don’t waste your money on this scam ### 1/5 — Money for product *2026-08-25, version 2.10.0* When I submit for a video or picture, it starts to process like I’m going to get the product, but I don’t. It takes my coins/ money for no product. It took about 100 coins like that. Tracy McKnight ### 1/5 — My package of photos was not generated and I paid for *2026-08-22* I can’t contact the support team **Developer response:** We apologize for the inconvenience. Please reach out to our customer support team for assistance with generating your photo package. Your feedback will be passed on for further review. ### 1/5 — Fake reviews *2026-08-21, version 2.9.26* Im not a bot. Those reviews are def fake. This app is trash can. Its like 5 bucks for the app then 15 every week i think or monthly. But once you buy the app everything in the app continues to cost!!!!!!!! Not to mention the AI capabilities are trassssh. You are better off using chat gpt or snap chats AI for this. Its literally the same grade of work if not better. Don’t waste ur money. No lie. Update: look at the developers response to my review. Nothing about the response was remotely even helpful. Lol. O don’t wallet i cancelled the trash app immediately. ### 1/5 — Fake reviews *2026-08-19, version 2.9.26* Im not a bot. Those reviews are def fake. This app is trash can. Its like 5 bucks for the app then 15 every week i think or monthly. But once you buy the app everything in the app continues to cost!!!!!!!! Not to mention the AI capabilities are trassssh. You are better off using chat gpt or snap chats AI for this. Its literally the same grade of work if not better. Don’t waste ur money. No lie. Update: look at the developers response to my review. Nothing about the response was remotely even helpful. Lol. ### 1/5 — used to generate headshot *2026-08-13, version 2.9.25* terrible results and auto subscription with no cancelling on the app ## Most praised reviews (10 highest-rated) ### 5/5 — Enjoying The Experience *2026-09-02, version 2.10.1* It’s fun. No problems with it, but I’m using it strictly for amusement ### 5/5 — Fun!! *2026-09-01, version 2.10.1* Fun to see what you’ll get ### 5/5 — Great *2026-08-31, version 2.10.1* lol ### 5/5 — Excellent *2026-08-31, version 2.10.1* These photos look really realistic ### 5/5 — Fire *2026-08-30, version 2.10.1* Amazing graphic ### 5/5 — Ai *2026-08-30, version 2.10.1* Thanks ### 5/5 — So cool *2026-08-30, version 2.10.1* I mean, it does exactly what it says it does… for free. How often does that happen ### 5/5 — Fuchs *2026-08-28, version 2.10.1* Heading ### 5/5 — Video *2026-08-26, version 2.10.1* Made the best video ### 5/5 — Nailed head shot on the first try!! *2026-08-24, version 2.9.26* I know everyone complains about AI taking over the world but this app is totally worth it. I took a handful of selfies and voila!!! The magic of AI photography has made my day (and my resume) look amazing without looking fake or photoshopped. Highly recommend!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*