# MoMo PSB NG — user reviews

> 22 indexed App Store user reviews of MoMo PSB NG by MTN FINTECH(PTY) LTD, rated 2.60/5 from 102 ratings.

- Source: https://appshunter.io/ios/app/momo-psb-ng/id6748454264/reviews
- App overview in markdown: https://appshunter.io/ios/app/momo-psb-ng/id6748454264.md
- Rating breakdown: 5★ 36 · 4★ 2 · 3★ 4 · 2★ 2 · 1★ 58

## Newest reviews (2 of 22)

### 1/5 — Login Issues and Poor App Reliability

*2026-08-29*

I’m very disappointed with the new MoMo app. I deposited ₦500 this morning, but I have been unable to log into my account since then. This makes it impossible to access or manage my funds

### 1/5 — Poor service

*2026-08-29*

Me trying to recharge and I’m not able to access my money for a whole day and they’re doing Maintenance and they could not give me any heads up up till now im still not able to

## Most critical reviews (10 lowest-rated)

### 1/5 — Why can’t I login to my old acct

*2026-09-07*

I still have money in my old acct and I can’t login to transfer the money out and also you guys gave me a new acct number instead of using my mobile number what wrong I need my money

### 1/5 — Bad customer service

*2026-09-05*

They don’t respond to their customer calls even the most populated bank bank accepts call you have been tell me busy after you guys scam my money

### 1/5 — Very very bad app. They're scammers. I was forced to download this app and after I purchased data

*2026-09-05*

After I purchased data thrice I got debited and never received any data I messaged their email they haven't got back to me and also the same with their WhatsApp number.  They're scammers. I now hate momo. Enisorire o. Make una refund my money ASAP. Ema sofo ni

### 1/5 — Refund me or credit me

*2026-09-05*

I did data since all these days you guys debit me and dont credit me any data why please do something or i will stop using your app

### 1/5 — Scams

*2026-09-04*

I credited money into the app i tried to use it to get sub i was debited from
The app but i never received the data I doubted and did it again and it still the same result scam app please don’t download

### 1/5 — Hope this is better

*2026-09-03*

I just hope this one doesn’t work stupid like the old one and My mtn app. The old version is wack with the My mtn app both use to frustrate me like hell

### 1/5 — Thieves app

*2026-09-01*

Do not ever download this app they are thieves. I just signed up for it yesterday to start using it and I sent money from my Opay to this stupid app till today I haven't got credited I contacted them on WhatsApp and email still they couldn't do anything thieves

### 1/5 — Can’t login

*2026-08-30*

It’s has been ask for my face verification and it will still show failed I can’t even subscribe for data since yesterday morning

### 1/5 — Bad app

*2026-08-29*

This is the most lame stupid app ever. They deduct your money and never credit you for data. They are slow. They will log you out each time. I’ll delete this app

### 1/5 — The new app isn’t working

*2026-08-29*

Why disconnect us from the old app if the new one isn’t yet ready for users? This’s rubbish from y’all. Can’t even access my account since money, and now I’m unable to purchase data or do anything. Work on your application, please.

## Most praised reviews (10 highest-rated)

### 5/5 — Bad APP

*2026-09-01*

I’m not able to access my account because I have issues with my phone front camera, there should be an option to switch to back camera like other bank apps

### 5/5 — Reviewed

*2026-08-31*

Very easy to navigate

### 5/5 — Wonderful Service

*2026-08-31*

Easy to use, with its user friendly interface

### 5/5 — New app is working

*2026-08-31*

Very good experience i like the app!mtn is great enterprise. Enterprise!

### 5/5 — Love this app

*2026-08-30*

Very quick and reliable!!!! Love this app

### 5/5 — Beautiful

*2026-08-30*

Awesome new upgrade I love the new development and cross border payments the app allows me do seamlessly

### 5/5 — New app not working

*2026-08-29*

where in the world would you transfer to a new app and the new app won’t work

### 4/5 — New app

*2026-08-29*

I’m fortunate to be one of the few new users of the new app it’s looking great,hope it turns out good

### 2/5 — PAID FOR DATA SUBSCRIPTION BUT I DID NOT RECEIVE THE DATA.

*2026-09-04*

Momo can you pls tell your operator to always credit people their subscriptions plans without holding back their money. It looking like a scam already. 

Around 10:19AM this morning I did special Momo data I did not receive the data, I try doing another around 10:21AM, it both resulted in same way. I did not see any data.  This been going on for awhile now and people often complain about this.  

Pls 🙏 y’all should look into it. We will really appreciate if something can be done. Either  refund us back our money or better still send us our data plans. Your data plan has been helping a lot at the most critical time, pls don’t let little things spoil your credibility you’ve build and still building with us.  

We will really appreciate if you look up situation and provide a solution to it.  Most especially my own case. Cause na I no really guide this period, the little money on me na him I Dey manage use do data.  Ejoor look into it 🙏. Thank you

### 2/5 — Bring back the mini apps

*2026-08-31*

Bring back the mini apps I can’t find cowry wise and my money is in it plsss I need it as soon as possible

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
