# MoMo PSB — user reviews > 240 indexed App Store user reviews of MoMo PSB by MTN Nigeria, rated 4.50/5 from 4,786 ratings. - Source: https://appshunter.io/ios/app/momo-psb/id6466779764/reviews - App overview in markdown: https://appshunter.io/ios/app/momo-psb/id6466779764.md - Rating breakdown: 5★ 3,687 · 4★ 399 · 3★ 217 · 2★ 174 · 1★ 309 ## What do users think of MoMo PSB? Overall sentiment: mixed **Pros** - 🚀 Fast and reliable transfers - 👍 Easy to use and navigate - 💯 Convenient transactions - 🔒 Secure platform **Cons** - 🐛 Login and password issues - ⏱️ Slow and frustrating performance - 💰 Excessive fees and deductions - 🤖 Poor customer service **Commonly reported bugs** - Forced app closures - Inconsistent login behavior - Delayed fund transfers **Most requested features** - Improved international transfer capabilities - Data balance checking feature - Seamless biometric login ## Newest reviews (18 of 240) ### 2/5 — Creating account *2026-08-26, version 2.0.2* Why can’t we open a new account anymore ### 2/5 — Not able to sign up *2026-08-15, version 2.0.2* My friend downloaded the app and wasn’t able to create an account, why? The Previous update had an option to create account ### 2/5 — Electricity *2026-08-14, version 2.0.2* I don’t know why I can’t pay my electricity, on the review I saw electricity bill but in the app I can’t find it ### 2/5 — V *2026-08-14, version 2.0.2* I forgot my password and I did forgotten password it is not working ### 3/5 — Santi *2026-08-11, version 2.0.2* Network issues all the time Ive been trying to do data from the MoMo app since yesterday it’s not going . Within a week you face this network issues more than five times . Please improve your network , customer care service and maintenance ### 3/5 — Not working *2026-08-09, version 2.0.2* I’m not sure this app is still functional in Nigeria cause nothing seems to be working ### 2/5 — Khing *2026-07-29, version 2.0.1* My money has been stuck inside this app for 3 weeks now I even sent a text on IG nothing done ### 1/5 — Just as my nickname suggests *2026-07-29, version 2.0.1* The most useless app, and nothing comes close… tf do you mean my phone i used to create my account is not registered with my account???. and still no customer care to chat or text…. Just pure scam built to trap your money… i advise you not to download or do anything with this app… I would’ve rated zero start but they won’t let me submit, so I’ll rate 1 star. ### 1/5 — Useless bank app to use *2026-07-28, version 2.0.1* This app is the worst trust me ### 1/5 — Very bad *2026-07-24, version 2.0.1* This is totally rubbish why can’t I withdraw my money due to pin error at the same time I can’t change pin again This app is really bad ### 1/5 — Transfer issue *2026-07-21, version 2.0.1* I sent money to Opay account and I was debited but the recipient couldn’t get credited till now , calling my ex is way better that contacting your customer service. Too very poor and I lost my money on top of that ### 1/5 — Bad app *2026-07-20, version 2.0.1* Someone sent me money 3days ago and I can’t do transfer this app is a very bad app I hate MoMo it just look like a good app but its very crazy man ### 1/5 — Useless app. Your costume care do not care *2026-07-17, version 2.0.1* Your costume care do not care. They are too rude and useless ### 1/5 — One of the most useless upgrade *2026-07-13, version 2.0.1* Is better you don’t tell upgrade than to do the normal upgrade and not being able to use the app again After trying to buy data Your new so called upgrade will not bring anything out Again may you didn’t try it before telling us to update ### 2/5 — Trash *2026-07-12, version 2.0.1* Too many failed transactions in a short period of time!! ### 1/5 — Momo *2026-07-12, version 2.0.1* It’s worst after I update it I couldn’t longer log into my account again it keeps saying my account isn’t registered on this device it’s so frustrating ### 1/5 — I hate it *2026-07-12, version 2.0.1* This app is so bad I hate it when after updating it ### 1/5 — Broken app *2026-07-12, version 2.0.1* Current update at july 11 is trash, the app is completely broken ## Most critical reviews (10 lowest-rated) ### 1/5 — Alimat *2026-08-22, version 2.0.2* I don’t know why they blocked my account. It a bad app if you can’t unblock my account refund my money back please I have tried everything please return my money oooo I regret putting my money ### 1/5 — Login problem everytime *2026-08-22, version 2.0.2* It’s time I stop using this app. I don’t want to wake up one day and find out I can’t login or access my money. The login is just a mess ### 1/5 — App not opening *2026-08-18, version 2.0.2* I don’t know why you guys would launch app that won’t open ### 1/5 — Worsted and worthless bank *2026-08-12, version 2.0.2* There is no single good thing about this app, this the most worthless bank I ever seen, it’s a shame that MTN can’t even create a standard bank. The app so slow Bad customer care Transaction fraud Bad security And many more. I transfer money to OPay, the money is no where to be found, this the second time this is happening. I wish there is a way I can give you no star. ### 1/5 — Bugs *2026-08-12, version 2.0.2* Bugs are much, logging in my account is always giving me issues please fix your bugs ### 1/5 — It’s fraud!!! *2026-08-12, version 2.0.2* I sent money to my momo just to purchase data, after inputting my passcode it’s showing incorrect. Tried sending code too for a reset, it’s not working, tried contacting customer support and also using security questions but it’s not working🙂‍↔️ this is rubbish. So my money would vanish☹️ ### 1/5 — Bad *2026-08-11, version 2.0.2* Poor ### 1/5 — Bad experience *2026-08-08, version 2.0.2* I transferred money from my Kuda to momo since yesterday night the haven’t credited me I try to reach the costumer care they ain’t responding this not fair ### 1/5 — WHO IS THAT AMATEUR TECH BRO? *2026-08-08, version 2.0.2* Stop giving tech gigs to your amateur family members just to make them money The app was perfect until the new interface, now your cousin messed it up We can’t even send money anymore, the “Send” icon is missing on some phones and won’t scroll. I’ve been using USSD since, you guys need to do better ### 1/5 — I can’t reactivate my dormant account *2026-08-05, version 2.0.1* Please I need you guys to help me reactive my ## Most praised reviews (10 highest-rated) ### 5/5 — I want to create a new account but I can’t find where to it’s just telling me to login *2026-08-22, version 2.0.2* New account ### 5/5 — Worst *2026-07-17, version 2.0.1* This app is not opening since the update. It is quite useless. Not opening on my iPhone 12 Pro Max ### 5/5 — Review *2026-06-29, version 1.21.5* Good banking ### 5/5 — O *2026-06-08, version 1.21.5* Smile 123 ### 5/5 — Mr Oluwatobi *2026-06-07, version 1.21.5* I have issues with my MoMo and I have been calling customers care all of them are always busy or there will tell me that them too have issues with their System past one month now ### 5/5 — Transfer *2026-05-13* I regret downloading this app because how come can I transfer my money to my MoMo account and I can’t even transfer or buy card with my money for over a week now ### 5/5 — Works just fine *2026-03-26* Looking at these reviews you’d be thinking twice about getting the app😆 but it works just fine I got it today and it works just fine am pretty sure all the bugs and issues have been resolved on the app ❤️&💡 ### 5/5 — If you Dey suffer before no use this app,e Dey increase person suffer for life. *2026-03-02* Person go struggle to guy money buy data,to buy data go con be problem inside MoMo app,”No data bundle available “. The matter weak me na why I no fit type in correct english. **Developer response:** Hello Fabis, We regret the inconvenience you faced. Please contact us via 671, email: customercare@momopsb.com, or WhatsApp: 07031594671 with your details so our team can investigate and resolve quickly. Thank you for choosing MoMo PSB. ### 5/5 — Delete old reviews *2025-12-21* Since the complaint issues had been resolved I think the review have to be deleted The reviews almost discouraged me from downloading the app,I just wanted to give it a trial and it was amazing 👏 ### 5/5 — Unable to login Mobile app *2025-11-16, version 1.18.1* What’s this rubbish for over 3 days now person no fit login app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*