# MOMS Route

> Mobile delivery management and route optimization for restaurant drivers. (iPhone/iPad app by MARCO'S FRANCHISING, LLC.)

- Source: https://appshunter.io/ios/app/moms-route/id1630463183 (this page in markdown: same URL + `.md`)
- Developer: [MARCO'S FRANCHISING, LLC](https://appshunter.io/developer/1437373131)
- Category: Utilities
- Price: Free
- Rating: 1.10/5 from 193 App Store ratings · 60 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 44 MB
- Released: 2022-06-18
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/moms-route/id1630463183/reviews.md

## What is MOMS Route?

This mobile app is part of the cutting edge MOMS POS system. View a list of your assigned deliveries, click on the address for a map and directions. The app will calculate the distance and the estimated time of arrival for your delivery. This valuable tool helps the manager forecast return times and efficiently dispatch drivers. Once delivered click on the Delivered button to update the restaurant the order is complete.

## Key features

- View assigned deliveries
- Map and directions integration
- Calculate distance and ETA
- Forecast return times
- Efficient driver dispatch
- Update order status to 'Delivered'

## What do users think of MOMS Route?

Overall sentiment: negative

**Pros**

- 📍 Basic address linking to navigation
- 📞 Ability to call customers from app
- 🏷️ Improved dispatch tags system

**Cons**

- 🐛 Constant crashes and freezing
- 🔋 Excessive battery drain even when closed
- 🗺️ Maps integration severely broken
- 📱 Apple Maps forced as default with no alternatives
- ❌ Missing critical driver features from predecessor
- ⏱️ GPS location recognition failures
- 💰 Removed customer tip functionality
- 📝 Requires paper signatures instead of digital
- 🚗 Dangerous distracted driving requirements
- ⚠️ Tracks location 24/7 even when off-duty
- 😤 No updates or improvements in over a year
- 🎯 Incomplete and rushed development
- 📊 No visibility into earnings or delivery stats

**Commonly reported bugs**

- App crashes constantly during use
- Maps application becomes unusable after address selection
- Apple Maps defaults to 'steps' route requiring multiple cancellations
- Delivered button doesn't work or register properly
- GPS fails to recognize driver is at delivery location
- Location services required to 'Always' to mark deliveries, draining battery
- Navigation slideshow effect requiring excessive swiping
- Duplicate orders with incorrect phone numbers
- Check-in feature not working automatically
- App fails to recognize location services set to 'While Using App'
- Maps won't transfer to CarPlay properly
- App continues draining battery after being closed
- Incompatibility with iPhone XR and other Apple devices
- Incorrect address suggestions requiring multiple retries
- App stuck loading 90% of the time

**Most requested features**

- Dark mode to reduce eye strain
- Google Maps as navigation option
- Ability to clear or reset delivery queue
- View accumulated tips during shift
- Display delivery instructions (gate codes, contactless, etc.)
- Show customer name and order details
- See remaining deliveries in queue
- One-click store contact button
- In-app customer messaging
- Digital tip collection at door
- Mileage tracking
- Driver stats and performance metrics
- Mark delivery complete outside exact GPS location
- End run button when returning to store
- Pre-loaded text message templates
- Turn-by-turn navigation that tracks in real-time
- Ability to view order totals and payment status
- Return-to-store navigation button

## Recent user reviews (10 of 60)

All indexed reviews: https://appshunter.io/ios/app/moms-route/id1630463183/reviews.md

### 1/5 — Make it so we can clear the queue

*2025-08-05, version 1.0.1*

i work at two different stores and i have to completely delete the app and re set it up every time i work at one or the other. please fix this 😭

### 1/5 — Horrible

*2025-07-25, version 1.0.1*

Endless problems from not working, having restart phone to get it to work, wrong addresses, and saps way more battery then it’s worth. 


Absolutely garbage don’t know why they don’t fix any of our apps

### 1/5 — 2 years later

*2025-04-26, version 1.0.1*

No update 2 year later. Still waiting for a better update.

### 1/5 — Opinions from a driver of 2 momths

*2024-11-25, version 1.0.1*

Please add dark mode. I hate getting flash banged when I move back to the app from my maps. Also, please fix the interface with apple maps where it automatically sets the route as a “steps” route. I have to click the address in the app, confirm I want to go to maps, press go, cancel the route, then press go again just to get it to set the route like a regular map. With these changes it would be bearable to use.

### 2/5 — Please update!

*2024-11-03, version 1.0.1*

This app is required for drivers so could you make Google Maps an option instead of only letting apple users use Apple Maps?

### 1/5 — App review from a Marco’s GM

*2024-10-23*

This app is beyond trash. Ignore the fact it has none of the features FoodTech did, ignore the fact it looks terrible and really only does one thing: lets you mark a delivery complete. The real reason it’s garbage is because it drains your battery down exponentially faster than if the app wasn’t used. I took 3 deliveries today, wasn’t using my phone at all except to open google maps, and my battery life went from 75% to 21%…in the 3 hours I had the app open.

If this wasn’t bad enough, it CONTINUES to drain your battery even after the app is CLOSED. This is because for the app to mark something delivered, you have to manually allow the app to Always Use Location in the app settings. (The prompt the app opens up will not work, you have to find the app in Settings on the IPhone) 

If you forget to go BACK into the app and turn the setting back to Never/While Using the App, your battery life will continue to drop like crazy. I have tested multiple times and my phone battery life returns to normal drop rates after i manually switch off the location tracker.

It’s been over a year fellas, get our drivers a real app that doesn’t destroy their invaluable phones battery life, both long and short term life.

### 1/5 — Terrible app

*2024-07-09, version 1.0.1*

I was a delivery driver for Marco’s back when we used FoodTec. It was exponentially better than this app in every way. The other reviews mention numerous updates that could be made to this app to make it more usable and effective for drivers. Not to mention, features that would make it more convenient for customers as well. This app should not have been rolled out with as many bugs and inconveniences that it has. The poor app quality and design genuinely make our jobs more difficult. Do better.

### 1/5 — Complete and utter piece of garbage

*2024-06-09, version 1.0.1*

Crashes constantly, horrible UI and UX design, and the app has seen ZERO renovations or changes since the initial release. This is just lazy app design and development. I wish I could rate it lower.

### 1/5 — 🙄

*2024-04-24, version 1.0.1*

Updating would be nice! At least make it where the customer can select a tip of 10/15/20%. If I'm like anyone else or even customers signing a paper in the pouring rain isn't cool. Not only that. If we lose or gets to wet then we lose that tip.

### 2/5 — It’s okay

*2024-04-01*

The app is okay. I just feel that it’s missing quite a few things that could make everyone’s jobs (and ordering, for customers) easier:
-add the ability to see accumulated tips 
-add the ability for drivers to see delivery instructions in the app: gate codes, contactless, no doorbell, etc. 
-fix the issue where, when you tap the address to navigate, it will create a kind of slideshow to show you where to go, so you have to swipe for each direction. I’ve found that clicking end navigation and then start again will fix this, but if out-the-door time matters, the time to do this adds up on a busy day. 
-add the ability to contact your store with a one-click button
-add the ability to message the customer through the app 
-add the ability to see how many orders are left to deliver from the store, so you know if you need to be quick to get into the store and out. 
-add the ability to see each order’s total, so you know for sure that they’ve been paid

Quality of life additions and general functions of the app matters for drivers because you need to be quick. But using this app, there are many roadblocks to go around to be able to do your job effectively and efficiently. Personally, I’ve noticed that these (rather, the lack of these) really hold me back and increase the likelihood of mistakes made. I know that Marco’s is about making the customers happy, but it seems that some things are overlooked when it comes to employees. If you took the time to read this, thank you.

## Frequently asked questions about MOMS Route

### What does the MOMS Route app do?

This app is designed to help manage delivery routes for restaurants. It allows drivers to view their assigned deliveries, get map directions, and calculate estimated times of arrival. It also enables drivers to update order statuses once deliveries are complete.

### How does the app help with route planning?

The app provides a list of assigned deliveries and integrates with mapping services to offer directions to each location. It automatically calculates the distance and estimated time of arrival for each delivery, aiding in efficient route planning.

### Is this app free to use?

Based on the provided information, the app is free. It is part of the MOMS POS system and does not appear to have any associated costs for download or usage.

### Who is the target audience for this app?

The primary audience for this app includes restaurant delivery drivers and managers who are part of the MOMS POS system. It's built to streamline the delivery process for businesses using this specific point-of-sale solution.

### How do I update an order as delivered?

Once a delivery is completed, you can simply click on the 'Delivered' button within the app. This action will update the restaurant system, indicating that the order is now complete and fulfilling its purpose.

## Version history (last 2 releases)

### 1.0.1 — 2022-06-21

-minor fixes

### 1.0.0 — 2022-06-19

No release notes.

## More apps by MARCO'S FRANCHISING, LLC

- [Marco’s Pizza](https://appshunter.io/ios/app/marcos-pizza/id1437373132)
- [MOMS Connect](https://appshunter.io/ios/app/moms-connect/id6745837253)

All apps by MARCO'S FRANCHISING, LLC: https://appshunter.io/developer/1437373131

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*