# Monarch Rewards

> Official app for Atlantis Casino Resort Spa and Monarch Casino Black Hawk. (iPhone/iPad app by MONARCH CASINO & RESORT, INC..)

- Source: https://appshunter.io/ios/app/monarch-rewards/id1499911198 (this page in markdown: same URL + `.md`)
- Developer: [MONARCH CASINO & RESORT, INC.](https://appshunter.io/developer/650886159)
- Category: Travel, Entertainment
- Price: Free
- Rating: 1.31/5 from 62 App Store ratings · 34 written reviews indexed
- Age rating: 17+
- Requires: iOS 9.0 · 10 MB
- Languages: English
- Released: 2020-02-26
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/monarch-rewards/id1499911198/reviews.md

## What is Monarch Rewards?

Monarch Rewards is the official app for Atlantis Casino Resort Spa located in Reno, Nevada and Monarch Casino Black Hawk located in Black Hawk, Colorado.  Both resort destinations are recognized for luxurious accommodations, heart-pounding casino action, award-winning dining, revitalizing spa and salon and state-of-the-art meeting facilities. Download the app now to stay connected!

FEATURING:

ONLINE ACCOUNTS – Access your rewards and benefits, offers & promotions, track real-time tier & comp point balances, and view your Win/Loss Statement.

GAMING – Track real-time updates of our progressive jackpots, keno drawings, long rolls leaders and poker waitlists.

RESERVATIONS – Make hotel reservations, schedule an appointment at our award-winning Spa, and reserve a table at one of our fine dining restaurants.

FREE GAMES AND CONTESTS – Play free “for fun” slots, table games and video poker games. Participate for free in our competitive online contests, and win real prizes.

...AND MUCH MORE!

## Key features

- Online account access
- Rewards and benefits tracking
- Gaming progress updates
- Hotel and spa reservations
- Restaurant bookings
- Free games and contests

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/monarch-rewards/id1499911198/reviews.md

### 1/5 — Horrific!!!!!!!

*2025-11-15*

This is literally the worst app I have ever used in my entire life. Built by a company that makes millions of dollars, this is what they produce? it is almost as if a three year-old designed and maintains it. I don’t know what else to say. This is ridiculous and everybody that works on this app should be fired!

### 1/5 — Doesn’t work

*2025-01-09*

Honestly, Monarch would be better off turning this app off.  It doesn’t work and leaves a really poor taste of the brand - which is a shame as the actual property is terrific.  Building a mobile app is table stakes these days and quite simple.  Spend a little mo ey and get it right or shut it down.

### 1/5 — False advertising

*2024-11-30*

If you look in the rewards it says complimentary drinks but if you have over 30$ in the machine been playing slots and roulette for hours and have the players card that give supposedly “free drinks” but you still gotta bet wager or lose 40$ for it to be comped false advertising to the point it’s just a scam for money

### 1/5 — Last update was years ago

*2024-06-11*

Hello! Can we get some enhancements to the app now? Do you have a roadmap or is all DEV shuttered? I’m doing lots of DEV for other casino apps and basic configurations are lacking on this one. Please enable biometrics or saved login at the very least so users don’t have to continue to manually enter login.

### 1/5 — Really Lousy

*2024-05-19*

I feel like there are always comped rooms available for this low roller because I’m the only person willing to spend hours screwing around with this terrible app just to book them. 

Maybe just leave it the way it is then?

### 1/5 — I worked on this app

*2023-03-06, version 2.1.1*

I am giving this app 1 star because it's not really great. I was the UI/UX developer for this app and I worked uphill against company policies the entire time it was being developed. The dev team was incapable of putting together even the simplest screens because the company (Nasdaq: MCRI) as a whole lacks good leaders and the CEO changes his mind on important guest facing products (like this) without consulting those with the ability and know-how to say "that's a horrible idea." I would not recommend Atlantis, Monarch or any of their properties as places to spend your money. Do not use this app - you are better off using the website through a mobile browser - the app offers nothing native to iOS or Android. If you've had sign-in issues or have sseen incorrect data (or other users' data) in your account, it is the direct rsult of the incomptence of the IT dept. and the CEO.

### 1/5 — Is it an app or crap

*2022-08-30, version 2.1.1*

Prolly the worst APP in the APP world don’t even waste your time with this APP , you’ll be more frustrated then anything

### 1/5 — Worst app and rude manager

*2022-08-25*

I have gone Atlantis resort for years but after regular unreliable app and being told by a manager today that they don’t care that I have been loyal to them for years I will no longer go to their casino! No wonder their app and service have the worst ratings.

### 1/5 — If I could only rate it lower

*2022-06-20*

This app NEVER works. Similar to the internet, electricity (elevators) hot tubs, …there is always an excuse but it is constant. The line to check in can be hours and that is okay with them. Also the seem to make money error in their favor more than average.

### 1/5 — Needs fixing with login

*2022-06-02*

Cannot login at all and want to use my comps.. tried logging in multiple times and one time it lets you then the next your usher or password is wrong apparently

## Frequently asked questions about Monarch Rewards

### What can I do with the Monarch Rewards app?

The app allows you to access your online accounts, view rewards and benefits, track your tier and comp point balances, and see your Win/Loss Statement. You can also track gaming progress like jackpots and poker waitlists, make hotel reservations, book spa appointments, and reserve tables at restaurants. Additionally, you can play free games and enter contests to win prizes.

### Is the Monarch Rewards app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description, indicating a completely free experience for users.

### What casinos are associated with the Monarch Rewards app?

This is the official app for two resort destinations: Atlantis Casino Resort Spa in Reno, Nevada, and Monarch Casino Black Hawk in Black Hawk, Colorado.

### Can I make reservations through the app?

Yes, the app facilitates reservations for various services. You can book hotel stays, schedule appointments at the award-winning spa, and reserve tables at the resort's fine dining restaurants directly through the app.

### What kind of gaming information can I find?

The app provides real-time updates on gaming progress. This includes tracking progressive jackpots, keno drawings, long rolls leaders, and poker waitlists, keeping you informed about ongoing casino activities.

## Version history (last 2 releases)

### 2.1.1 — 2020-09-10

Bug fixes and feature enhancements.

### 1.1.1 — 2020-02-26

No release notes.

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## More apps by MONARCH CASINO & RESORT, INC.

- [Atlantis Sports NV](https://appshunter.io/ios/app/atlantis-sports-nv/id6544800079)
- [BetMonarch – Colorado](https://appshunter.io/ios/app/betmonarch-colorado/id6547855117)

All apps by MONARCH CASINO & RESORT, INC.: https://appshunter.io/developer/650886159

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*