# Monero Wallet by Freewallet — Secure XMR crypto storage > Secure Monero (XMR) wallet for transactions, storage, and exchange. (iPhone/iPad app by Wallet services Limited.) - Source: https://appshunter.io/ios/app/monero-wallet-by-freewallet/id1126426159 (this page in markdown: same URL + `.md`) - Developer: [Wallet services Limited](https://appshunter.io/developer/1255224297) - Category: Finance - Price: Free - Rating: 3.40/5 from 379 App Store ratings · 88 written reviews indexed - Age rating: 17+ - Requires: iOS 11.0 · 17 MB - Languages: American English - Released: 2016-07-08 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/monero-wallet-by-freewallet/id1126426159/reviews.md ## What is Monero Wallet by Freewallet? Install Freewallet’s Monero Wallet for easy and secure XMR transactions and storage. Monitor the price of the coin, convert it to any cryptocurrency, and keep your money safe even if you forget your private keys or lose your phone. Monero Wallet is a free app, powered by Freewallet, that provides you with all the best features of cryptocurrency wallets. It can satisfy crypto beginners as well as experienced XMR traders. High-level security Monero wallet is a blockchain wallet offering excellent security for your crypto assets. If you lose your phone, you can easily lock your account and then restore access from another device. Security features include: ● 2-factor authentication. ● PIN code. ● Fingerprint Login. ● Email confirmation for each transaction. What’s more, most customer assets are held in cold storage. This greatly increases the security of your coins. Buy Monero right in the app Don’t have any XMR, then buy it right in your mobile phone. You can pay with USD, EUR, GBP or other fiat currencies and get Monero coins instantly. We accept all major credit and debit cards (VISA, MasterCard, etc.) including pre-paid and virtual bank cards. Exchange functions and Monero converter XMR wallet users can top up their wallet with almost any cryptocurrency and receive Monero or send it to almost any altcoin address. Transactions between Freewallet users are free. If you are engaged in Monero trading, use Freewallet’s integrated cryptocurrency exchange to convert XMR to almost any other coin. Easy and comfortable to use Monero Wallet is a free App with a user-friendly and nice interface. You can log in using your email, Facebook, Google+ or mobile phone number. Share your wallet address via Twitter, Facebook, email, etc. Monitor XMR the exchange-rate and your balance in fiat currencies, check users’ transaction details via direct links to XMR block explorers. Excellent Support Monero wallet is supported by 24/7 customer service. The app is available in a number of different languages, including Chinese, German, French, Spanish, Russian, and many more. About Monero Monero is cryptocurrency focused on privacy, security, and fungibility. Unlike other cryptocurrencies, XMR transactions can’t be backtracked and account balances are completely hidden. As of November 2018, Monero is listed among the top 20 cryptocurrencies in terms of market capitalization. About Freewallet Freewallet has been a mainstay of the cryptocurrency community since 2016. It features more than 30+ cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dogecoin, Monero, and Bytecoin. --------------------------------------------------------------- Privacy Policy: https://freewallet.org/privacy Terms of Use: https://freewallet.org/terms Official page: https://freewallet.org/xmr-wallet Customer Support: https://support.freewallet.org/support/home ## Key features - Secure XMR storage - Easy XMR transactions - Buy Monero with fiat - Exchange XMR with other cryptos - Real-time price monitoring - 2-factor authentication - Cold storage for assets ## What do users think of Monero Wallet by Freewallet? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 🔒 Secure wallet - 👍 User-friendly interface - 💡 Integrated exchange feature - 🚀 Smooth transactions - 👍 Convenient mobile access **Cons** - 🐛 Withdrawal issues and delays - 🔒 Lack of transparency around security - 🔒 Concerns about fund accessibility - 👎 Poor customer support responsiveness **Commonly reported bugs** - Accounts being locked during system upgrades - Transactions not completing as expected **Most requested features** - Ability to export private keys - Improved communication during system upgrades ## Recent user reviews (10 of 88) All indexed reviews: https://appshunter.io/ios/app/monero-wallet-by-freewallet/id1126426159/reviews.md ### 1/5 — Scammer App *2024-09-24* 18- Sep - Their response about providing support is fabricated. Once you provide evidence of transfers, they ask you for additional information. They have now asked for video evidence of me logging into my exchange and showing them the transfer, even though I have provided screenshots and other video evidence of the transaction ID, which in itself proves the actual transfers and they can view themselves, but they are now insisting on me showing video of logging in. I have asked them what other information they need after I provide this evidence, yet they ignored the question and asked me again for the video of logging in. I have again asked them to provide me all the information they need before i keep providing additional information, yet no response. I will keep this comments review updated, but it is clear they are stalling and simply a scam. 25-Sep-2024 - all the information has been provided to them yet they have updated the review to state they require all the information requested. Anyone knows the tx hash is pretty much the only information required to prove the transaction happened, yet i have provided that to them and more. This is clearly proving more and more to be a scam. Waiting for their email response now to answer the questions they keep avoiding. The next step is apparently their finance department, as they have claimed, which no doubt will ask for personal ID, which will be used with all the other information they have collected to access banks, and other exchanges. Developer, please answer all the questions required and if you are sincere, then provide all the questions required that you need to release my illegally withheld funds. I am still waiting for you to avoid dodging this. **Developer response:** Hello, we understand your frustrations regarding the ongoing system upgrade. Once the wallet maintenance is over, all transactions will be credited. To avoid any issues, we recommend refraining from depositing, transferring, or exchanging your XMR until the system upgrade is complete. Please share your ticket number if you've contacted our support team (https://bit.ly/2rgGdRw). UPD: Hello, please be assured that all the requested details are crucial for the case resolution. Please update your review with your ticket number so we can look into it. ### 1/5 — Upgrading since August, no resolution *2024-09-13* Update: they won’t return any of my money, this is a scam. Don’t download this app. All the information I got for people actually running it are in Russia. They will ask you for your personal info after they steal your money, don’t do it, don’t download it in the first place. Is a SCAM, Apple should cancel this for fraudulent activity. They don’t even post status update on their webpage about this issue, KYC scam. Don’t ever send money to this wallet, you will lose it and they will always have a new story on why it happened. I need a date on when this is issue is going to be resolved, I can’t believe how they did not blocked the deposit button on their app if deposits are not working. I need a solution, not a “we are working on it”. Were we scammed? Edit: so this means that funds will be received? Yes is a scam. July -no resolution August -no resolution September -no resolution Be transparent and explain what is taking place, why this is not a SCAM. No need for trouble tickets, just solve it. **Developer response:** Dear customer, we understand your frustrations regarding the ongoing system upgrade. Unfortunately, we cannot provide a timeframe. We would like to assure you that all transactions will be credited once the wallet maintenance ends. To avoid any issues, please refrain from depositing, transferring, or exchanging your XMR until the system upgrade is complete. If you've contacted our support team (https://bit.ly/2rgGdRw), please share your ticket number. UPD: Hello, we are still waiting for your ticket number or user ID to check the details regarding your issue. ### 5/5 — Reliable *2024-08-19* I’ve been using the Freewallet Monero app for some time now, and overall, it has been a reliable choice for managing my Monero. However, the wallet has been closed for updates recently, which can be a bit inconvenient. On the bright side, this suggests the team is working to improve the app. I trust that once the update is complete, the app will be even better. I’ll continue to use it once it’s back online. ### 5/5 — Looking Forward *2024-08-19* The Freewallet Monero app has always served its purpose well for me. It’s currently closed for updates, which was a surprise, but I’m glad they’re working on it. The wallet has been dependable in the past, so I expect it will be even more robust after the update. It’s a minor inconvenience, but I believe it will be worth the wait. Looking forward to the improvements. ### 5/5 — Used to use it Regularly *2024-08-19* Freewallet’s Monero app is one I’ve used regularly, and while it’s currently closed for updates, I’m not too concerned. This usually means they’re enhancing security or adding new features, which is always a plus. The app has never let me down before, so I’m confident it will continue to be reliable after the update. It’s a good wallet if you’re patient enough to wait for the update. ### 5/5 — Smooth Experience *2024-08-19* Using the Freewallet Monero app has been a smooth experience for me, even though it’s currently closed for updates. While the downtime might be a hassle for some, it reassures me that the developers are actively working on the app. In the past, it’s been a reliable wallet, so I’m sure the update will bring positive changes. I’ll be back to using it as soon as it’s available again. ### 5/5 — Nice one *2024-08-18* I’ve found the Freewallet Monero app to be quite dependable over the months I’ve used it. Right now, it’s temporarily closed for an update, which I see as a good sign of ongoing development. The downtime is a bit inconvenient, but it shows they’re committed to improving the app. I’m eager to see what changes they implement. I’ll definitely keep using it once it’s back. ### 5/5 — Currently not accessible *2024-08-18* Freewallet’s Monero app has been a solid option for managing my Monero. It’s currently not accessible due to an update, which can be frustrating, but it’s a sign they’re working to improve the service. The wallet has been reliable in the past, so I expect the update will enhance its functionality. Once it’s back online, I’ll continue to use it with confidence. ### 5/5 — Reliable *2024-08-17* Freewallet’s Monero app has served me well, though it’s temporarily closed for an update. This could be seen as a downside, but it also means they’re working on improvements, which is reassuring. The wallet has always been reliable, so I expect it will continue to be after the update. I’m willing to wait and see what enhancements they bring. ### 5/5 — Closed for updates *2024-08-17* The Freewallet Monero app has worked well for me, although it’s currently closed for updates. This downtime indicates that the developers are committed to making the app better, which I appreciate. The wallet has been trustworthy so far, and I’m sure it will continue to be after the update. I’m looking forward to seeing the improvements they make. ## Frequently asked questions about Monero Wallet by Freewallet ### What is Monero Wallet by Freewallet? Monero Wallet by Freewallet is a mobile application designed for secure storage and easy management of Monero (XMR) cryptocurrency. It allows users to send, receive, and exchange XMR, monitor its price, and offers advanced security features to protect assets. ### What are the key security features of this Monero wallet? The app provides high-level security including 2-factor authentication, PIN code, fingerprint login, and email confirmation for transactions. Additionally, most customer assets are held in cold storage, significantly enhancing the security of your coins. ### Can I buy Monero directly within the app? Yes, you can buy Monero (XMR) directly within the app using major fiat currencies like USD, EUR, and GBP. The app accepts all major credit and debit cards, including VISA and MasterCard, for instant Monero coin purchases. ### How can I exchange Monero for other cryptocurrencies? The Monero Wallet features an integrated cryptocurrency exchange. You can top up your wallet with almost any cryptocurrency and then use the exchange function to convert XMR to nearly any other available coin. Transactions between Freewallet users are free. ### Is this app free to use? Yes, Monero Wallet by Freewallet is a free app. While the core functionality is free, the app may offer in-app purchases for additional services or features, as indicated by its monetization model. ## Version history (last 5 releases) ### 2.6.23 — 2022-01-14 A new update is on board. We have fixed some minor performance issues to make your experience as smooth as possible. Hope you’ll enjoy it! ### 2.6.8 — 2021-10-23 A new update is on board. We have fixed some minor performance issues to make your experience as smooth as possible. Hope you’ll enjoy it! ### 2.6.6 — 2021-09-09 A new update is on board! The FAQ section is now easier to navigate. We’ve also added a logo for more coins, enhanced your privacy, and fixed integrations with our liquidity partners. Hope you enjoy it! ### 2.5.9 — 2021-05-26 A new update is on board. We have fixed some minor performance issues to make your experience as smooth as possible. Hope you’ll enjoy it! ### 2.5.7 — 2021-02-03 A new update is on board. We added the ability to register via Apple to make your journey easier. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*