# Money Network Mobile App — user reviews > 1,036 indexed App Store user reviews of Money Network Mobile App by First Data Corporation, rated 4.30/5 from 140,682 ratings. - Source: https://appshunter.io/ios/app/money-network-mobile-app/id616090626/reviews - App overview in markdown: https://appshunter.io/ios/app/money-network-mobile-app/id616090626.md - Rating breakdown: 5★ 105,995 · 4★ 7,332 · 3★ 4,180 · 2★ 3,131 · 1★ 20,044 ## What do users think of Money Network Mobile App? Overall sentiment: negative **Pros** - 🚀 Convenient and fast - 💡 Useful features like locking card - 👍 Easy to use and navigate **Cons** - 🐛 Frequent login issues - 🐛 Unreliable app performance - 🐛 Incorrect account balances - 🐛 Transfers and transactions not working properly - 🤬 Poor customer service and support - 💰 Excessive fees **Commonly reported bugs** - App crashes on launch - Login screen freezes - Transactions not updating in real-time - Inability to access account information **Most requested features** - Add biometric login options - Improve app stability and reliability - Provide better visibility into account activity - Streamline transfer and withdrawal process - Enhance customer service and support ## Newest reviews (12 of 1,036) ### 3/5 — Too many emails *2026-08-20, version 19.0.1* I don’t need 3-6 emails per day telling me my balance. ### 1/5 — Efficient *2026-08-12, version 19.0.1* Very helpful and needs some work but good for now. ### 1/5 — Can’t sign in *2026-08-06, version 19.0.1* Terrible app. Suddenly I can’t sign in. Been trying for a week. I uninstalled and tried again. Error. I tried remember password. Ended up on an endless loop of answering the same security questions over and over agin. I give up. Im disabled and need access to my disability. ### 3/5 — App Review *2026-08-05, version 19.0.1* Thus far it’s feasible only critique I have is, would appreciate it if it was easier to unlock card rather than having to call every time to unlock card. It’s redundant and a nuisance but, security purposes I could understand maybe two form authentication would be more beneficent in this matter. ### 1/5 — Poor service *2026-08-02, version 19.0.1* No way to get money out. No transfer option and ATM does not work. ### 1/5 — Customer service cannot be reached *2026-07-31, version 19.0.1* I am very unhappy with the coordination between pdp and kn ### 2/5 — Horrible *2026-07-29, version 19.0.1* Terrible ### 3/5 — Add dispute *2026-07-26, version 19.0.1* Could be better, you should be able to dispute transactions on here because people do run into certain people who do overcharge or do something sneaky ### 1/5 — Can’t sign in *2026-07-23, version 19.0.0* Problem is it’s constantly got some wrong with it when most time you can’t sign in ### 1/5 — This app is trash *2026-07-19, version 19.0.0* only use this app if you absolutely have to barely works half the time card always declines even when you have money on it face id barely works this app is junk!!! ### 1/5 — No customer service *2026-07-15, version 19.0.0* Card was frozen twice for a transaction that I approved. Can’t get anyone one the phone unless your card is locked. Won’t be able to make online purchases with this cards it will freeze. Glad to be done with them! ### 1/5 — But *2026-07-14, version 19.0.0* Can’t get past 2nd screen asking for email but doesn’t give you opportunity to type it. I can’t see my accounts. ## Most critical reviews (10 lowest-rated) ### 1/5 — Barely works *2026-08-23, version 19.0.1* This app is the worst ### 1/5 — Name changing and new card *2026-08-22, version 19.0.1* I’ve been emailing fax my information for I could have my name changed on my car and for them to send me a new car been doing this for three months and I hasn’t get a response back. I’m very disappointed because I can’t use my car because mine expired, and I illegally by the state of New Jersey. I changed my last name. And there hasn’t responded to me at all. Not sure what else to do. ### 1/5 — App hasn’t worked in weeks *2026-08-20, version 19.0.1* App hasn’t worked in over 3 weeks, it keeps saying cannot process and to try again later. Even after updating ### 1/5 — Horrible way to manage benefits *2026-08-18, version 19.0.1* Their security AI must be named Gold Digging Trophy Wife because it tries to block every transaction like it feels entitled to your money and you should never be allowed to spend any of it. I spend far too much time on hold with customer service to get my card unlocked because I tried to use it. ### 1/5 — Terrible banking app *2026-08-17, version 19.0.1* What a terrible banking app. Figures, because it’s tied to the government for paying out disability. 5 security questions….. really? That’s a bit much. Then I go to do a money transfer after waiting almost 6 weeks with no income and then after you submit the transfer it tells you 2-3 business days. No I have to wait even longer to get paid after 6 weeks. I should’ve expended this because again it’s used by the government ### 1/5 — Login setup *2026-08-17, version 19.0.1* I have been through the setup three times now with all the same info each time I had to back out and start again because the continue button was not enabled. I entered the same information each time with different results. Super frustrating. ### 1/5 — Why is it so complicated *2026-08-14, version 19.0.1* I never write reviews but setting this card up is genuinely upsetting me. My job has this be your automatic card that your paycheck goes on. Not even setting up my actual bank account was this complicated. Just has the dumbest rules and seems like an overall greedy company. I feel like they would benefit for at least making the set up more easier. ### 1/5 — This app sucks. *2026-08-14, version 19.0.1* It’s always a glitchy mess trying to move around in the app. Trying to log in is supposed to be quick and easy. I don’t have to type in my password I have the Face ID on. “Sorry, your request cannot be processed at this time. Please try again later” And everytime I try to log in it’s sending me the same email saying a new device is trying to log in? I’ve been using the same device to log in for months now. I haven’t changed anything and it won’t even give me the option to give the okay for me to be in the account. Yall need to fix that security issue because how can actual scammers get into random peoples accounts but not those who own the accounts. It’s ridiculous. ### 1/5 — Horrible App *2026-08-13, version 19.0.1* Keeps saying I cannot set up a new password because I am putting in the wrong information.That is a lie.Talk to someone who did not understand how to fix it .I need a copy of a transaction to get money back that was taken out illegally.No one can help me.They make me jump thru hoops to get my own money back.I cannot get into my own account.THIS APP SUCKS ### 1/5 — Scamming *2026-08-12, version 19.0.1* My card came with charges already on the account. I’ve heard from multiple people that this company scams you out of money so beware. ## Most praised reviews (10 highest-rated) ### 5/5 — This app is amazing never had any problems with it *2026-08-17, version 19.0.1* Love this app ### 5/5 — The greatest *2026-08-09, version 19.0.1* It’s easy and Georgeus to used ### 5/5 — Good card *2026-08-05, version 19.0.1* Like the fact that it keeps me updated ### 5/5 — Good to go *2026-07-27, version 19.0.1* Excellent service ### 5/5 — I love this app *2026-07-24, version 19.0.0* Very easy to navigate and understand . Fast when it comes to transfer money and their customer support is highly helpful ### 5/5 — Good quality *2026-07-20, version 19.0.0* Best app ever !!!!!!! ### 5/5 — Won’t let me make a account *2026-07-20, version 19.0.0* I’ve tried to make a account but it keeps saying invalid information ### 5/5 — Better future for all *2026-07-19, version 19.0.0* So far so good ### 5/5 — Consistent *2026-07-09, version 19.0.0* Money network app is reliable. However once or twice in a 6 month span. I did have a small login in issue. Customer service helped me out. I erased and reinstalled the app and it started to work. Easy fix other than that. Reliable 👍🏽 ### 5/5 — Ease *2026-07-02, version 19.0.0* It’s so easy to use but takes a while to transfer funds to other accounts thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*