# MoneyBack — user reviews > 63 indexed App Store user reviews of MoneyBack by AS Watson & Company, Limited, rated 3.20/5 from 28 ratings. - Source: https://appshunter.io/ios/app/moneyback/id1230818544/reviews - App overview in markdown: https://appshunter.io/ios/app/moneyback/id1230818544.md - Rating breakdown: 5★ 13 · 4★ 3 · 3★ 0 · 2★ 1 · 1★ 11 ## Newest reviews (15 of 63) ### 2/5 — Always loading and not responding *2025-11-18, version 4.7.1* Always loading when you open the app ### 2/5 — App does not work properly *2024-12-23, version 3.13.15* Please fix this app because it keeps on closing straight away after I open the app. ### 3/5 — Error after update *2024-06-22, version 3.12.19* I have updated the app last week. After that my app keeps turning off automatically in a second after activating. I cannot use the app now. The shop keepers said no way to help. ### 1/5 — Unable to login *2024-05-22, version 3.12.19* Unable to login after going into Jetso mode, cannot exit that mode or do anything. Totally stuck even after deleting and reinstalling the app. ### 1/5 — Worst app I have ever seen *2024-05-17, version 3.12.19* You cannot use the iPhone keypad, instead you will need to use the keypad within the app. I would not even call it an app. ### 3/5 — Can’t login after update *2024-05-03, version 3.12.18* Can’t login after update. It keeps looping “Verifying” and then loop back to the login page while user name and password are correct. ### 1/5 — Won’t login *2024-03-11, version 3.12.12* Once details entered it just spun the wheel a few times, stops, then does nothing. Not good when you’re queuing to pay and there are people behind. This app is bringing DOWN customer satisfaction. ### 1/5 — Stuck in sign-in page *2024-01-10, version 3.12.7* Forced me to update the app but resulting even worse, I can’t use the app. ### 2/5 — Still needs improvement for reliability *2023-12-27* The frustrating part is when you are about to scan MoneyBack QR code at checkout but the app logs you out. This is terrible. ### 3/5 — App doesn’t open *2023-08-04, version 3.11.7* App doesn’t open after the newest update! Please fix! ### 3/5 — Too large size app *2023-07-15, version 3.11.4* The app is far too large for simple rewards points collection. It took me over 6 minutes to update over 3 broadband ! I could have use the tome to watch a couple of social media shorts. ### 1/5 — Very buggy. *2023-06-15, version 3.11.2* Too many bugs. Too frequent bug fix. Not productive at all. People want to install should wait until they can improve Quality Control rather then dumping out buggy products ### 1/5 — Awful *2023-03-21, version 3.10.8* Can log in via Face ID! And we are made to use this rubbish PnS ### 1/5 — Too buggie *2023-03-10, version 3.10.6* App is too buggie and constantly crashing. have no idea how it has a 4+ star average, but looking at the reviews most users left one star so must be something weird going on with the rating system. Hope they fix the bugs soon. ### 3/5 — Cannot update *2023-01-27, version 3.10.1* Cannot update (since 27 Jan 2023) - is it because of my phone model ? Also, when I tried to open the promotion page, the promotion page would just hang and load forever (that I can’t see the promotional items). Please check. ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy as *2026-05-05, version 4.10.1* Opening residential field shoes a ethnicity dropdown? ### 1/5 — Don’t waste our time time please *2026-01-14* No matter how many updates they release, they have never restored the feature to sync the Apple Watch version with the iPhone. The app just keeps telling you to use your phone to log in and synchronize your data, but it has failed to provide synchronization. Since that's the case, why not just allow users to log in directly from the watch? **Developer response:** Hello, thank you for your message, may you please send a message to WhatsApp +852-97586424? Our customer service team would understand more about your comment and offer assistance. Thank you. ### 1/5 — Don’t waste our time time please *2025-09-24* The recent update finally added Apple Watch support, but it's useless because no matter how you try to open it, it keeps asking you to log in with your phone. Even if your phone 's Money back app is already logged in and active, the login doesn't sync, which is a total waste of everyone's time.Even though their hotline claims they will fix it, it has not been resolved for several months." **Developer response:** Hello, thank you for your message, may you please send a message to WhatsApp +852-97586424? Our customer service team would understand more about your comment and offer assistance. Thank you. ### 1/5 — SMS Verification Issue *2025-07-26, version 4.2.1* Could not sign in the app due to no SMS received. After a few tries, it said the maximum number of retries are reached and the account will suspend for 60 mins. Click on Contact Us will show up a blank screen and do nothing. ### 1/5 — Don’t waste our time time please *2025-07-07* The recent update finally added Apple Watch support, but it's useless because no matter how you try to open it, it keeps asking you to log in with your phone. Even if your phone 's Money back app is already logged in and active, the login doesn't sync, which is a total waste of everyone's time. **Developer response:** Hello, thank you for your message, may you please send a message to WhatsApp +852-97586424? Our customer service team would understand more about your comment and offer assistance. Thank you. ### 1/5 — Still same… *2025-06-20, version 4.1.7* That's right, the recent update finally added Apple Watch support, but it’s useless because no matter how you try to open it, it keeps asking you to log in with your phone. Even if your phone ‘s Money back app is already logged in and active, the login doesn’t sync, which is a total waste of everyone’s time. ### 1/5 — Why remove apple watch support? *2025-04-21* Without Apple watch support ,It’s useless now ### 1/5 — Kong *2025-04-12, version 4.1.0* Always bugs after the app being updated. Asked for log in over and over! and the forgot password never works. ### 1/5 — It was not working on ios 12 *2024-10-23, version 3.13.7* I just installed this app on iPhone with iOS 12.5.7, it is found that the app couldn’t be launched properly. Already try to delete the app and re-install again but still doesn’t work. ### 1/5 — Cannot log in *2024-06-10, version 3.12.19* After update, cannot log into my account. I have tried to reset my password already. ## Most praised reviews (10 highest-rated) ### 5/5 — So many unbelievable great offers thank u moneyback i love parkmshop and fusion *2025-05-27, version 4.1.5* I am member and always looking forward for the promotions 😍😍😍 thank u parknshop and fusion ### 5/5 — Good *2025-04-11, version 4.1.0* Many coupon to use. But sadly I cant share the account with my family member at the same time. ### 5/5 — Flash Wednesday *2024-05-29, version 3.12.19* I like the Flash Wednesday offer very much for earning 500 asiamiles by 100 MoneyBack dollars. Please give such kind of offer again. Thanks! ### 5/5 — MoneyBack is fun! *2024-05-25, version 3.12.19* I like MoneyBack App because it’s quite easy to navigate, and for the discounts too! ### 5/5 — Strongly recommended app *2021-09-24, version 3.6.10* Accumulating points every purchase on designated merchants, lots of offer, promotions and easy to use. ### 5/5 — Fantastic apps *2021-06-23, version 3.6.6* I got this apps not long ago but didn’t really looking into it. Just found out so many special offer messages in it. Of course I missed a lot of offers. Even today 23/6 around 15-15:30pm I did shop a lot of steaks and food in’ food le parc ‘at Westland road, at least three transactions in order to get several $10 coupons. I didn’t know that there was an offer for a free Lee Kam Kee Oyster sauce. So next time i wl be a smart customer 🤣 ### 5/5 — Convenient to use, but a bug in Apple Watch? *2021-02-23, version 3.5.16* I linked it to the Apple Watch, but it just asked me to login the app account in mobile. I did, and I did try to log out and log in again, but it still did not work. Can fix the bug? ### 5/5 — Great deals *2020-12-10, version 3.5.12* Brilliant application for the phone, very user friendly. ### 5/5 — Estamp new function *2019-02-28, version 3.3.6* Good to know the estamp function is now in the App. It’s more convenient than paper stamp. Hope PARKnSHOP will have this estamp service soon. Love love the partner offers from MoneyBack🤗❤️😍 ### 4/5 — Price checker *2025-11-05, version 4.5.0* Good app! It’ll be great if price check feature with a barcode scanner for park’n shop, taste and other related groceries is launched in the app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*