# MoneyFex — user reviews > 23 indexed App Store user reviews of MoneyFex by MoneyFex Ltd, rated 3.00/5 from 6 ratings. - Source: https://appshunter.io/ios/app/moneyfex/id1581733143/reviews - App overview in markdown: https://appshunter.io/ios/app/moneyfex/id1581733143.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (3 of 23) ### 3/5 — Very slow identity verification *2021-12-17, version 4.0* Your rates are good but for the first transaction, can you kindly ask for identity verification before taking the money? Makes no sense to first initiate the transaction then pause it and ask for verification ### 5/5 — Great App *2021-11-09, version 4.0* Fast and very easy to use. ### 5/5 — Great App! Best rate ever xx *2021-11-08, version 4.0* Wow wow wow! By far the best money transfer app. Excellent rates.. customer service is great (some times a little bit slow but they do their best all the time). I’ve recommended this app to a few friends and they are also happy with both the rates and the service. Keep up the good work! ## Most critical reviews (10 lowest-rated) ### 1/5 — Late transactions *2024-10-25, version 1.1.9* How can you use 48 hours just to send 20 euros??? The service is really poor, I don’t think I will be using the app anymore, the money I sent is still in progress for 2 days and I have been debited already.. ### 1/5 — MoneyFex *2024-08-02, version 1.1.5* Money your app was good before but is too slow now. Complicated. Just too slow. ### 1/5 — Worthless app *2023-11-01, version 1.0.8* Well for me this is a app that’s like a internet scam. You send people money and they even want you to provide confirmation that you and the person have a relationship… and you pay they keep your money saying that’s problem with your ID. If you value your money don’t waste time with this stupid app. ### 1/5 — Hi *2023-05-03, version 1.0.8* I just downloaded this app on my phone but unfortunately its not working, I can’t make any transfer, I’ve tried several times. ### 1/5 — Arnaque Money fex *2023-04-06, version 1.0.8* Plateforme d’arnaque. Il ne livre pas l’argent. Ils gardent sans livrer. ### 1/5 — Unpaid transfer *2022-09-26, version 1.0.2* MoneyFex can you please refund my money back to my account please It very difficult to communicate with moneyFex app i send money and the money was not paid so i had to cancel the transfer since 14/09/2022 and you people refuse to refund my money it on fair and not nice ### 1/5 — App not updating *2022-03-19, version 4.0* Over the past two months now , the app hasn’t been working,very disappointed ### 1/5 — Doesn’t work on my phone!!! *2022-02-04, version 4.0* I can’t Transfer money with this app on my phone ### 1/5 — They will steal your money and they won’t reply to your messages!Online scammers 😤😤 *2021-12-13, version 4.0* They will steal your money and they won’t reply to your messages! Online scammers ### 3/5 — Exchange rate good *2022-03-26, version 4.0* Good exchange rate compared to others.The problem app keeps asking for updates.I have sent money 3 or more but it keeps asking for my identification every time I send which is sickening.A lot of work needs to be done, it’s a good initiative.Apps is so slow.The contact us on the app doesn’t work,customer care sector is very essential.online chat,email takes ages for response. ## Most praised reviews (10 highest-rated) ### 5/5 — Literally the best *2023-02-19, version 1.0.8* They are the best and they are so fast ### 5/5 — Absolutely The Best *2022-12-05, version 1.0.5* Very Fast And Reliable The Best App Am Using Right Now ### 5/5 — Okay *2022-07-12, version 4.0* Nice app am update is not working ### 5/5 — My review *2022-05-26, version 4.0* It’s a very good app, We’ve been using it for like a year and they have never stole my money if they can ‘t deliver it due to bank, they won’t deduct your money at all . ### 5/5 — Moneyfex is rendering Visa cards obsolete *2022-04-11, version 4.0* I bless the day I discovered Moneyfex. The rates are the best yet and it’s so easy and fast to use. While I was in the UK, I used only Moneyfex to send money to Cameroon and when I went to Cameroon, I didn’t use by bank card because with Moneyfex, I found the VISA card useless. Please include Orange Money and expand fast to other African countries. Cheers ### 5/5 — Easy set-up, good app & low hassle *2022-03-14, version 4.0* Took less than 5 minutes to get set up on the app, transactions available to a wide range of African currencies. The fixed fee of £0.99 on the transaction was also low in my opinion for a secure and convenient transfer to my recipient via mobile money. ### 5/5 — Great customer service *2022-03-01, version 4.0* Excellent rates with an even greater customer service. Ensured my transactional issues were sorted and remained courteous and patient. The app has a simple design which makes it easy to navigate but there’s a pop up that asks for an update despite the latest version being installed. Keep it up! ### 5/5 — Best App for sending money *2022-01-10, version 4.0* Fast and reliable!! ### 5/5 — Best money transfer so far *2021-11-15, version 4.0* Amazing and fast services with super good rates definitely recommend to all. ### 5/5 — Excellent *2021-11-11, version 4.0* Moneyfex is not only an app but very fast, reliable and efficient in their services. I will encourage everybody to use Moneyfex --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*