# MoneyGram® Money Transfers App — user reviews > 1,100 indexed App Store user reviews of MoneyGram® Money Transfers App by MoneyGram International, Inc., rated 4.86/5 from 678,701 ratings. - Source: https://appshunter.io/ios/app/moneygram-money-transfers-app/id867619606/reviews - App overview in markdown: https://appshunter.io/ios/app/moneygram-money-transfers-app/id867619606.md - Rating breakdown: 5★ 551,667 · 4★ 30,050 · 3★ 8,169 · 2★ 2,484 · 1★ 6,626 ## What do users think of MoneyGram® Money Transfers App? Overall sentiment: negative **Pros** - 💰 Cheap and affordable - 🔒 Secure money transfers - 🚀 Fast money delivery - 👍 Convenient app usage **Cons** - 🐛 Account locking issues - 🤖 Poor customer service - ⏱️ Delayed money transfers - 🤔 Unclear policies and reasons for account closures - 🚫 Inability to modify transaction details **Commonly reported bugs** - App crashes and freezes - Inconsistent transaction statuses - Issues with identity verification **Most requested features** - Option to set up recurring transfers - Ability to easily view transaction history - Improved in-app support and troubleshooting ## Newest reviews (13 of 1,100) ### 3/5 — MG rates are too high *2026-09-01, version 26.6.30* I have been using MomeyGram since 2010. The service is good if you want the receiver to get the money as cash. However, if the receiver has the option to receive the money digitally (such as WAVE in the destination country ie look for the pingouin logo) don’t use MoneyGram. Instead, use SENDWAVE (look for the Yellow and black logo). SENDWAVE and WAVE are Linked for an instant money transfer for a flat fee of 0.99cents. You also have the option to send money directly to the receiver bank account if you have their ABA and account number. MoneyGram fees are too high. I stopped using MoneyGram in 2026. To be fair, MoneyGram is safe and easy to use. My only caveat is that its fees are too high. ### 4/5 — System setting *2026-08-28, version 26.6.30* Unable to update my current email ### 5/5 — Efficient *2026-08-25, version 26.6.30* Very easy to understand ### 5/5 — Sending Funds to Jamaica using Mobile App *2026-08-25, version 26.6.30* So smooth. ### 5/5 — BEST APP EVER *2026-08-24, version 26.6.30* I been using this app for a while, and I would like to say it’s the most easiest way to send money to your loved ones. ### 5/5 — Very very good *2026-08-24, version 26.6.30* I like it ### 5/5 — Excelente *2026-08-23, version 26.6.30* Muy rápido y buenos precios, súper fácil de usar 100% recomendado… ### 5/5 — Wonderful *2026-08-22, version 26.6.30* This is the best app to send money to your country. ### 5/5 — Stress free *2026-08-21, version 26.6.30* I love money gram it’s reliable ### 5/5 — Peace of mind *2026-08-20, version 26.6.30* This app is easy to use and gives me great peace of mind knowing that I can send money to my family and friends from anywhere, especially with my busy schedule. I don’t have to worry about finding a physical location or making an extra trip. The convenience, accessibility, and ease of use make sending money quick and stress-free. ### 5/5 — México *2026-08-19, version 26.6.30* It’s always been easy and fast to send money to my family. ### 5/5 — My pleasure to use this Apps *2026-08-19, version 26.6.30* I love money gram. Fast and easy to use in Online Apps. My friend recommended me that rate is more higher. Very Safe and this is highly recommended. Thank You to the Developer and most of all, Thank You MoneyGram. More Power ### 5/5 — Fácil de usar *2026-08-18, version 26.6.30* He usado otras aplicaciones y encuentro esta muy fácil de usar y agregar nuevos destinatarios. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad sevice *2026-09-01, version 26.6.30* They are very quick to collect the fee when you send money, but they don't respond when you need a receipt. ### 1/5 — One and Done *2026-08-29, version 26.6.30* I tried MoneyGram for the first time yesterday. A simple transfer to a person’s checking account that was stated to happen “within minutes” is taking days. I tried to cancel within 30 minutes and was unable to do so. There are a plethora of ways to send money that are instantaneous. This is not one of them. ### 1/5 — Rising Cost *2026-08-26, version 26.6.30* Cost is now double for sending money; unreasonable because there are no risks for the transaction ….greedy,. ### 1/5 — MoneyGram *2026-08-24, version 26.6.30* I got a new customer rate to send it to my friend in the Philippines online. I provided all of my information including my drivers license and they canceled my account claiming to protect me from being scammed. Then they said I can go in the store and pay for the transfer fee and they aren’t able to provide a voucher to remove the transfer fee. I asked the customer service lady what’s the difference from going to the store and providing all of the exact same information online. She couldn’t give me an answer. I would give it a 0 out of 5 if I can. Use Wise app than this trash service. ### 1/5 — I sent money on the 26 of July, the receiver has not received it yet, I spoke to a MoneyGram no *2026-08-20, version 26.6.30* No one has responded to me yet ### 1/5 — Fee *2026-08-19, version 26.6.30* Too much than Walmart 13.99$ ### 1/5 — Limited use. *2026-08-18, version 26.6.30* They restrict usage with a daily amount. This is so inconvenient. ### 1/5 — Wrong security system *2026-08-17, version 26.6.30* They did ID scanning than they block my account. I commented to many times and they couldn’t open back my account. Stops. ### 1/5 — Complain *2026-08-16, version 26.6.30* By the time I sent my money out, 975$, they closed my profile for no reason and did not refunded my money. When I contacted with them they even said they didn’t receive my transaction, ridiculous ### 1/5 — Worst App *2026-08-13, version 26.6.30* I needed to send money to my father, in large quantities. I know who the person was and i obviously wasn’t getting scammed. But they closed my account for no reason whatsoever only because they weren’t “comfortable” with the money i was sending. It’s my own money??? I’ll send however much i want thank you. ## Most praised reviews (10 highest-rated) ### 5/5 — Excelente *2026-09-01, version 26.6.30* Genial muy rápido ### 5/5 — good servies *2026-08-31, version 26.6.30* thank you ### 5/5 — Transfer *2026-08-31, version 26.6.30* Great job users friendly ### 5/5 — Muy buena *2026-08-29, version 26.6.30* Muy buena es rápido al instante ### 5/5 — Excellent *2026-08-28, version 26.6.30* Amazing app ### 5/5 — MoneyGram *2026-08-28, version 26.6.30* Very convenient and easy private as well ### 5/5 — Great online transfer *2026-08-28, version 26.6.30* My fave go to to send money to the Philippines as the rate and receivers location for pick up are varied/ plenty ### 5/5 — Good *2026-08-28, version 26.6.30* Fast ### 5/5 — Muy rápido *2026-08-26, version 26.6.30* Muy recomendado ### 5/5 — Excelente *2026-08-26, version 26.6.30* Cinco estrellas. Excelente aplicación. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*