# Monica - Pay, Send, Bills — user reviews > 350 indexed App Store user reviews of Monica by MONICA TECHNOLOGIES LIMITED, rated 4.62/5 from 13,809 ratings. - Source: https://appshunter.io/ios/app/monica-pay-send-bills/id6446216360/reviews - App overview in markdown: https://appshunter.io/ios/app/monica-pay-send-bills/id6446216360.md - Rating breakdown: 5★ 8,934 · 4★ 610 · 3★ 344 · 2★ 267 · 1★ 334 ## What do users think of Monica? Overall sentiment: mixed **Pros** - 🚀 Fast and reliable - 💯 Trusted and secure - 👍 User-friendly interface - 💰 Good exchange rates **Cons** - 🐛 Withdrawal issues - 🤖 Poor customer service - 💰 High transaction fees - 🔒 Account access problems **Commonly reported bugs** - Delayed fund transfers - Wallet address changes without notice - App crashes and freezes - Incorrect transaction amounts **Most requested features** - Expand bank transfer options - Improve in-app notifications - Add multi-currency support - Enhance security features ## Newest reviews (10 of 350) ### 2/5 — Maintenance *2026-08-14, version 85.8* What maintenance has Monica been up to for more than 24 hours putting there customers in so much stress of not getting our money ### 2/5 — Error *2026-08-14, version 85.8* I’ve been trying to login to my Monica app since yesterday it’s not working at all.. please what’s going on ### 3/5 — I’m scared the app isn’t responding *2026-08-13, version 85.8* Have Monica’ tricked all of us? I’m facing a huge technical issues ### 2/5 — Login error *2026-08-13, version 85.8* What’s going on with your day today, I can’t login and I’ve been trying to for hours…. Please I beg you guys, my life savings is in that account, I beg you guys, do something about it, please 😭😭😭 ### 2/5 — Issue *2026-08-13, version 85.8* I have not been able to login to my account for 2 hours now ### 4/5 — Female *2026-07-24, version 85.8* Donna ### 3/5 — Recommendation *2026-07-18, version 85.8* Nice App ### 2/5 — Poor customer service *2026-07-12, version 85.8* They’re not capable to handle issue. ### 4/5 — I’m not enable to login to your app on my device oo *2026-07-06, version 85.8* I’m not enable to login to your app on my device anymore o ### 5/5 — The updating is too much *2026-06-21, version 85.5* Please work on that ## Most critical reviews (10 lowest-rated) ### 1/5 — Monica is definitely a bad choice *2026-08-15, version 85.8* They went on maintenance for over 24 hours!! My ethereum was no where to be found. They claimed it was sent to a different wallet that’s not Monica and after I showed proof their in app support ignored me. My advice do not use Monica they would take your hard earn money and try to play games with you ### 1/5 — Bad record for my money *2026-08-14, version 85.8* Your upgrading make me lost eight hundred thousand naira $650 And now you guy can’t provide my money I can’t see where my money goes I need it now ### 1/5 — M *2026-08-14, version 85.8* What going on with Monica ? For over 24hrs now I haven’t been able to use my funds ### 1/5 — Nonsense Maintaining *2026-08-14, version 85.8* Una Dey Use 3 years do Maintenance? 😡 ### 1/5 — Technical issue *2026-08-14, version 85.8* Maintenance taking to long ### 1/5 — Scam *2026-08-14, version 85.8* Avoid them! Them be scam o ### 1/5 — Issue with maintenance since yesterday *2026-08-14, version 85.8* All Monica users needs to stop to use Monica for now because since yesterday which is August13th that they have sent notification that it’s been under maintenance till now August 14th I have not been about to send money out of it ### 1/5 — Scam app *2026-08-11, version 85.8* This a scam app I send some usdt to there bnb wallet address but they refuse to give me my money I was the one that sent it from my trust wallet and I even have the Proof with me but they refuse to give me the money 😭😭😭 ### 1/5 — Unable to access my account *2026-07-01, version 85.8* For days now I’ve been unable to access my Monica account it keeps saying incorrect password even while my passwords are correct ### 1/5 — Why is my account not recognized my face *2026-06-24, version 85.8* N ## Most praised reviews (10 highest-rated) ### 5/5 — INCREDIBLE FAST AND LEGIT *2026-08-14, version 85.8* Monica it’s been my life saver in trading very fast incredible payout nice rate and so much more…. I will want more good good good good upgrades on it…. Love you Monica😍🫆✝️🀄️@bosm24.09 ### 5/5 — Good application *2026-07-30, version 85.8* Very fast and sweet ### 5/5 — URGENT: Locked Out / Account Disappeared *2026-07-27, version 85.8* Am locked out, receiving an "account doesn't exist" error, and getting no response via email or WhatsApp ### 5/5 — Great app *2026-07-25, version 85.8* Everything works smoothly and the transactions are fast! I recommend this, great app. ### 5/5 — Incredible *2026-07-24, version 85.8* Awesome ### 5/5 — To Monica *2026-07-19, version 85.8* Very fast but always on technical issues ### 5/5 — Best of all *2026-07-12, version 85.8* Best of all ### 5/5 — Monica *2026-07-07, version 85.8* Keep upgrading the app and let your rate be perfect ### 5/5 — Good app *2026-06-23, version 85.8* Trading fast and easy to withdraw money makes it seamless ### 5/5 — I love the app *2026-06-23, version 85.8* No issue at all for me. All my money have been credited too my acc all the time I do transactions. So it’s safe --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*