# Moniepoint Personal Banking — user reviews > 467 indexed App Store user reviews of Moniepoint Personal Banking by Moniepoint, rated 4.60/5 from 30,819 ratings. - Source: https://appshunter.io/ios/app/moniepoint-personal-banking/id6452756675/reviews - App overview in markdown: https://appshunter.io/ios/app/moniepoint-personal-banking/id6452756675.md - Rating breakdown: 5★ 25,227 · 4★ 1,943 · 3★ 1,201 · 2★ 1,027 · 1★ 1,421 ## What do users think of Moniepoint Personal Banking? Overall sentiment: negative **Pros** - 🚀 Fast transactions - 👍 Smooth onboarding - 🔒 Secure banking - 💡 Innovative features **Cons** - 🐛 Login issues - 🐛 Transfer failures - 🔒 Account restrictions - 💸 Unexpected charges **Commonly reported bugs** - App crashes on login - Delayed money transfers - Account verification delays **Most requested features** - Hide account balance option - Expand supported payment platforms - Improve customer support responsiveness ## Newest reviews (11 of 467) ### 5/5 — Amazing *2026-07-26, version 1.71.0* Great ### 5/5 — I love monie point *2026-07-25, version 1.71.0* I love monie point ### 4/5 — Very Secured bank *2026-07-24, version 1.71.0* Thanks for being the best ### 5/5 — Very rewarding *2026-07-21, version 1.71.0* Amazing app ### 5/5 — Kd website recommend *2026-07-21* Moniepoint app is my favorite banking app I recommend your hard-working 🫶🫶🫶 I like Moniepoint online banking😻😎😻……. **Developer response:** Hello, We truly appreciate your feedback. It’s a pleasure having you with us, and we’re glad you’re using our app. We hope to keep giving you the best experience. ### 5/5 — Chulameander *2026-07-14, version 1.70.0* Chula ### 5/5 — Sudden update *2026-07-09, version 1.70.0* Every time update 😂🤦🏽 ### 3/5 — Love it *2026-07-09, version 1.70.0* And it’s faster, reliable ### 3/5 — Face verification *2026-07-09, version 1.70.0* I can’t verify my face I don’t know why please and I need to withdraw money on there to pay for my fees please ### 5/5 — Sherifdeen *2026-07-07, version 1.70.0* Best ### 5/5 — Reliability *2026-07-03, version 1.69.0* It’s actually really fast and reliable, a very legible bank ## Most critical reviews (10 lowest-rated) ### 1/5 — Ibrahim *2026-08-22, version 1.73.0* I can’t lie this app is not a good one cause tell me why someone will want to withdraw money for emergency and the app is saying error to load account balance I need to change bank to Opay I guess they are doing good I am feeling stressed since yesterday ### 1/5 — Bank *2026-08-12, version 1.72.0* Why did my Moniepoint is not updating ### 1/5 — Nonsense app ..do not download and waste your energy *2026-08-11, version 1.72.0* This app is actually the worse I’ve used in a while ..recently downloaded and set it up ..even put in my money ..but I can’t send money for some unknown reason ? Really bad app don’t bother downloading ### 1/5 — Why can’t I borrow back because of 0.15 and they won’t let me pay the 0.15 *2026-08-10, version 1.72.0* Why can’t I borrow back because of 0.15 and they won’t let me pay the 0.15 ### 1/5 — Debit *2026-08-09, version 1.72.0* Why have you debited 20k from my account ### 1/5 — Very useless Bank *2026-07-26, version 1.71.0* Moniepoint Pin down my account to Negative Balance after all my evidence proof I submitted via Mail and customer service support They’re accusing me for fraudulent transactions ### 1/5 — I love it 😍🥳☺️☺️ *2026-07-25, version 1.71.0* I love it 🥰 ### 1/5 — Bad banking app *2026-07-22, version 1.71.0* This banking app has been the first useless banking app I’ve used in my life….. i really regret the day i downloaded this app open an account with my own hands. This bank is just more like a fraud app to me it has been over a month now i did a transaction of the sum of 50,000 (200,000) 4time to someone and the beneficiary got only two 50,000 (100,000) on the 24th of June 2026 and I have been contacting the so called support for weeks the see nothing to do about it after a week I had to locate their office Around here in Ibadan I went there explained to them about this and I was told to come back after two days the days happens to be on Friday and I went back there and I was told the money would be reversed back to my account in 3 to 7 working days which I also waited after the eight day I went back to thier office that the beneficiary didn’t get the fund neither do I since then I have gotten my money back 100,000 home just like that within this Moniepoint banking app They now keep on telling me to be patience after how many weeks anytime I go to their office at bodija favors cost me 4,000 for 5 times is that a gain for me or loss Lack of customer service. Very useless banking app you guys should credit back my 100,000 I rate you zero ### 1/5 — You guys don’t want me to access my money or change my pin I have contacted every help service y *2026-06-27, version 1.69.0* You guys are wicked I need my money pls ### 1/5 — Your services are terrible, twice ive tried recharging you guys debit me but I didn’t receive anythi *2026-06-23, version 1.69.0* Your services are terrible, twice ive tried recharging you guys debit me but I didn’t receive anything, it’s woke and terrible you guys should do better ## Most praised reviews (10 highest-rated) ### 5/5 — The best *2026-08-28, version 1.73.0* Great service ### 5/5 — Personal *2026-08-22, version 1.73.0* Best ### 5/5 — Good bank app *2026-08-17, version 1.72.0* I like it ### 5/5 — Appreciate letter *2026-08-17, version 1.72.0* Thank you so much ### 5/5 — Money *2026-08-17, version 1.72.0* Best app 💯 ### 5/5 — Best app to save money *2026-08-11, version 1.72.0* Best app to save money ### 5/5 — Cast back *2026-08-10, version 1.72.0* Accurate ### 5/5 — Chefrolah *2026-08-08, version 1.72.0* Thank you this cashback was so helpful thank you Monie point ### 5/5 — Good Bank *2026-08-03, version 1.71.0* Good job ### 5/5 — Olamide *2026-07-28, version 1.71.0* Excellent --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*