# MONOPOLY Casino & Sportsbook — user reviews > 28 indexed App Store user reviews of MONOPOLY Casino & Sportsbook by Bally's Interactive, rated 4.63/5 from 602 ratings. - Source: https://appshunter.io/ios/app/monopoly-casino-and-sportsbook/id6742158427/reviews - App overview in markdown: https://appshunter.io/ios/app/monopoly-casino-and-sportsbook/id6742158427.md - Rating breakdown: 5★ 498 · 4★ 26 · 3★ 14 · 2★ 3 · 1★ 39 ## Newest reviews (9 of 28) ### 1/5 — Horrible customer service *2025-12-09* I’ve been trying to get verified for a week and a half now and I continue to resend my documents. I’ve uploaded them in the live chat and I’ve emailed them and they continue to say they don’t receive them even though they’ll tell me they will review it within 24 hours. Genuinely the slowest customer service all these reviews are fake ### 1/5 — Worst *2025-11-30* Worst customer service, longest and most complicated registration process, absolute waste of time ### 1/5 — . *2025-11-22* Don’t play this game ### 1/5 — Not good *2025-08-14* Make sure your reading the REAL reviews, this site has a lot bugs for example I placed a sports bet with a no sweat and didn’t receive anything due to the odds changing and the site unchecking the no sweat box. ### 1/5 — Thieves *2025-07-31* Don’t waste your money ### 1/5 — Stay away from these scammers *2025-07-28* They rig their games so badly ### 1/5 — Can’t withdraw *2025-07-12* I’ve contacted customer service several time they solve the issue they couldn’t even solve it them selves I couldn’t withdraw I can’t believe this.I click on withdraw icon it doesn’t work. What!!!!! What!!!!! They allow to deposit but can’t withdraw. I ended deleting the app and self excluded my self from this terrible app. Online gaming from my personal experience is a scam. Stay away go to the real casino if you like to gamble. By the way this app is run by Bally bet ### 1/5 — Don’t waste your money *2025-06-17* This app is garbage stay away from it. Literally one of the worst apps I’ve ever used ### 1/5 — Garbage app *2025-06-16, version 18.7.0* Withdraw money and wait ten days. These people are crooks. Deposit is instant. But when you win you gotta wait and wait. ## Most critical reviews (10 lowest-rated) ### 1/5 — SCAM *2026-08-03* Deposited $100 and then it’s been weeks since my withdrawal. Spoke to an agent today and then my account was closed. STAY AWAY!!! ### 1/5 — Avoid *2026-08-01* Worst app. Crashes every time and you can’t play certain slots. Gives you an error code every time!! Ridiculously ANNOYING!!! ### 1/5 — scam *2026-07-30* They will stop slot game and not letting you win the bonus Spins. Don’t gambling ### 1/5 — Terrible *2026-07-30* Games constantly crash, won’t load. Same error code or just a white screen ### 1/5 — Laggy *2026-07-25* App lags and and then crashes right after a place a bet. Not a location issue or device. Playing others no problem. Only platform with this painful issue. Otherwise it’s decent and I did win some money 🤷‍♂️ fix it guys. If I’m going to lose money don’t add to frustration with games becoming inaccessible just as you place a bet and spin ### 1/5 — Very bad experience *2026-07-23* The app won’t let me play, I install and uninstall the game, I can’t withdraw the money deposited, it’s disgusting this app. ### 1/5 — Complete scam *2026-06-30* Must have deposited $1500 on my first go, buying numerous bonuses not one profitable stay away! Scam. ### 1/5 — Worst app *2026-06-01* Been over 24 hours without an approving my 30$ cash out! Chat says can take up to 7 days. ### 1/5 — Yes you win a lot ! But that’s the scam *2026-03-11* Waited for days for my withdrawal to appear and nothing reached out to customer service and they suggested I play some more until it comes in my account . Total scam wasted 20.00 on this app never again lesson learned . ### 1/5 — Avoid *2025-12-11* Never play on this website. It won’t let you withdraw your money, and customer service is completely useless at resolving issues. Would never recommend to anyone. ## Most praised reviews (9 highest-rated) ### 5/5 — Good casino *2026-04-09* Just started playing on this site but so far it seems good. The only thing I would say is the lack of games. ### 5/5 — withdraw *2026-03-31* if it takes 24 to 48 hours to do withdraw through e-transfer to me that’s really unexceptional ### 5/5 — Love this app *2026-02-11* I use it over all my other apps now ### 5/5 — Customer Service *2025-10-19* Customer service was efficient and helped me with what was needed, very happy ### 5/5 — Super Surprised *2025-07-04* I gamble on all the main sites, MGM 365 DK Fan Duel & Betano - & let me tell you this site for sports gambling is right up there if not better. I’m still exploring but thus far off the bat this site is poppin’ - I figured it would be good for the casino games as its monopoly, but their Sportsbook is fire. On top of that I was born 1983 they gave me 19.83 for my birthday, that was lit, for some of you youngins born in the 2000s enjoy your 20$ when birthday time rolls around… and finally- they’re promotions are lit, I deposited 10$ got a 10$ bonus bet for it, and 25$ bonus casino dollars- tell me that’s not a wicked promotion!!? lol - loving this sight thus far ### 5/5 — Nice *2025-06-24* Visually appealing. Easy to use. Unique sign up bonus compared to the same boring ones at other books. No complaints 👍 ### 5/5 — No customer support *2025-06-23* Nobody to talk to ### 4/5 — Amazing Quality Games *2026-02-18* The games are really fantastic and very easy on the eyes. Just waiting to see what the withdrawal times are like and I will post another review. ### 4/5 — So far so good . *2025-06-22* No problems at all, made 2 withdrawals, no problems Can win playing Blackjack Bet $10 get 2 $25 free bets in sports book no rollovers . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*