# Monster Deals — user reviews

> 163 indexed App Store user reviews of Monster Deals by Polemur Ltd, rated 1.40/5 from 2,061 ratings.

- Source: https://appshunter.io/ios/app/monster-deals/id1003724916/reviews
- App overview in markdown: https://appshunter.io/ios/app/monster-deals/id1003724916.md
- Rating breakdown: 5★ 159 · 4★ 35 · 3★ 36 · 2★ 15 · 1★ 1,816

## What do users think of Monster Deals?

Overall sentiment: negative

**Pros**

- 🚀 Fast and easy to use
- 💡 Convenient for last-minute gifts
- 👍 Great gift selection
- 🤩 Wonderful app experience

**Cons**

- 🐛 Frequent errors and glitches
- ⏳ Lengthy delivery times
- 💰 Expensive shipping costs
- 🔒 Privacy concerns with Facebook integration

**Commonly reported bugs**

- Login issues
- Inability to view order status
- Unauthorized sharing to Facebook contacts

**Most requested features**

- Order tracking feature
- Ability to send gifts anonymously
- Improved customer support

## Newest reviews (16 of 163)

### 2/5 — Poor customer service

*2020-09-06, version 2.31*

Whilst the app worked well I have yet to receive any response concerning queries on my account following numerous enquiries ...

### 4/5 — Not sure how to find orders placed

*2020-07-06, version 2.25*

I place my very first order and I have not seen it yet but I’m so hopeful that it will get here. Inside the app I cannot figure out how to find where my orders were placed.

### 1/5 — Horrible

*2020-02-19, version 2.25*

I have tried emailing to cancel an order and so far I have not received any communication for 2 days now!!

### 1/5 — Hate this

*2020-01-21, version 2.24*

Hate this

### 1/5 — Scam!!

*2019-07-16, version 2.19*

Do not download! Your friend definitely did not send you a gift!  
Y’all are criminals and should be prosecuted

### 3/5 — Declining

*2019-07-05, version 2.19*

It's a good concept, convenient for last minute gifts but when coming back to it, after a few months away, I found that it's lost most of what made it good! 
They no longer have the option of concierge gifts or gift cards. The delivery charges are also high, often more than the item you want to buy. The introduction of the daily spin wheel was a nice addition, but the value of the points has dropped from 100% to 50% and, with the latest update, to 30%

### 4/5 — Cool site

*2019-07-01, version 2.18*

Cool site so far, haven’t sent anything yet but plan to!

### 4/5 — Angelur

*2019-06-14, version 2.18*

Only isss once but everything was good

### 1/5 — Lengthy wait time on gifts.

*2019-06-03, version 2.18*

Bought a gift for the girlfriend three weeks ago. No tracking info at all for the item...

Update: gift came weeks later.

### 1/5 — Shares without your permission

*2019-05-16, version 2.17.4*

I got notifications from Facebook friends saying that they invited me to the app and we're sending me a gift. I tapped on it and downloaded  this app. I kept trying to connect to Facebook, but it wouldn't let me. Turned out to have worked... SEVERAL TIMES. All of my Facebook friends got a handful of invites from me sent from this app. When you sign in using Facebook, they post and share things without your permission. Do not get this app, it is a scam.

### 1/5 — Fraudulent

*2019-05-02, version 2.17.3*

So I get a notification in Facebook that I was given a gift through Swiftgift. I downloaded the app and couldn’t register for a few days due some glitch.  I try again a few days later and it finally works.  There is no gift waiting for me, but I’m prompted to send a gift.  I went back to my notifications and that particular notification no longer exists.  All my other notifications are still there.   It appears I was duped by Facebook and Swiftgift.

### 1/5 — Felt scammed.

*2019-05-02, version 2.17.3*

I wouldn’t even really give this a 1 star. I got a “gift” from a friend. Downloaded the app & not only did I not get a gift, it started sending “gifts” to all my friends without my permission! I deleted the app & it stopped sending “gifts”!  Definitely not what I thought it would be & I was trying to use it on my iPhone app.

### 1/5 — How DARE you!!

*2019-05-02, version 2.17.3*

Like so many others that have already left reviews, I eagerly downloaded this app only to 
1. Not be able to access the app. It just kept sending me in circles over and over again, and telling me an error had occurred, try it again later. 
2. Apparently immediately send out notices to all my Facebook friends that I had sent them a Swiftgift, even though I myself couldn’t even access the app. This in turn, caused me to have to post on Facebook that I did not send gifts, and recommend that people do not download the app.

I realize that by logging in with Facebook that you have access to my Facebook friends. However, I should have the option of inviting my Facebook friends, and the option of giving them a Swiftgift. This SHOULD NOT be automatic by the app. I have deleted the app and WILL NOT recommend this to anyone because of the way your practices are.

### 1/5 — Do not install this app

*2019-05-02, version 2.17.3*

It just gives you an error and it accesses all your Facebook contacts sends all your friends invites without your permission.

### 1/5 — Not very happy

*2019-05-02, version 2.17.3*

Not a fan of this app. I downloaded it because a friend on Facebook sent it to me and it sent multiple people an invite through my Facebook without asking me and without my knowledge til my friends pointed it out. I feel that that’s an invasion of privacy

### 1/5 — Scam do not install

*2019-05-02, version 2.17.3*

Got this from s friend “who had a gift for me”...scam, spam then spread to my contacts.  Do not use!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Headphones

*2024-07-18, version 2.40*

I have a pair of headphones that I ordered and haven’t received them yet it’s been a week ago July 11 and I’m still seeing 
Processed: pending
Estimated: pending 
Send me my headphones or refund me my money

### 1/5 — Scam

*2023-05-31, version 2.40*

This app somehow downloaded on my phone without my consent. It is a scam. Report this app. iOS seems to be doing nothing about it.

### 1/5 — SCAMMMMM

*2023-02-24, version 2.33*

I did the stupidest thing by putting my card number in tryin to purchase a gift for my friend and now idk what to do bcuz i noticed this is scam and the arrival date is pending and it will never happen and i need to report it! 

Someone help me pls. It has used my location 15 in the past 3 days which scares me.

### 1/5 — Unwanted notifications

*2022-08-20, version 2.33*

Pop ups all day

### 1/5 — Why do I not have the code?

*2022-06-11, version 2.33*

Hi there,

The email address for queries is not accessible? Says the domain does not exist which is a worry. 

I just ordered a gift in the SwiftGift app, but the only option I had was to enter an address for delivery? I entered mine as I was if the u detests du g is receive a magic link to send to my recipient after checkout, but I have not received this, and it says it will be delivered to my home address? 
Do I need to cancel this order ASAP, or will I be sent the code to send on shortly?
I was so excited about this app, as I do not know the address of the recipient. If the gift comes to my house, it will defeat the entire point of using the app for me do I will have to instruct my bank to refuse payment. 
Thanks in advance!
Bridget

### 1/5 — Waste of time

*2021-10-24, version 2.33*

I see the two drops, and the weekly discounted item, but that’s it. There’s nothing more to the app. Garbage.

### 1/5 — Used to be great

*2021-04-16, version 2.33*

Used to be great till they removed the “spin to win” feature 🙄🤯

### 1/5 — No longer able to play spin & win

*2021-03-20, version 2.33*

After the update, I can no longer play spin & win. Also, it won’t let me use gift coins upon placing an order. Changed from 5 stars to 1 star. I’m uninstalling the app after updating this review. Au revoir!

### 1/5 — Still waiting for my first item to be delivered!

*2020-06-24, version 2.25*

So I decided to try this app for the first time and nearly 5 weeks later I am still waiting for the item to arrive!!! I don’t know if this is the norm for this app but I am extremely disappointed that it has taken so long. I don’t think I will ever use it again!!!

### 1/5 — Terrible customer service

*2020-04-07, version 2.25*

I have requested status update on my order 3 times with no reply. Order was placed almost a year ago. I will be deleting the app and never ordering from it again.

## Most praised reviews (10 highest-rated)

### 5/5 — Wonderful

*2021-02-12, version 2.31*

This is a great idea when you haven’t got an address. Easy to use. Instant message to recipient. Fantastic customer service. Everyone needs to use this app!

### 5/5 — Awesome

*2020-10-23, version 2.31*

Amazing idea!;)

### 5/5 — LOVE!!

*2019-06-12, version 2.18*

Love this app!

### 5/5 — Stars for everything they do

*2019-05-26, version 2.17.6*

This app is awesome I have no problems with it quick mailing and much much more this is definitely the way of life thanks SwiftGift!!

### 5/5 — Nice

*2019-05-01, version 2.17.3*

great

### 5/5 — Absolutely the best

*2019-01-05, version 2.16.2*

I found this App to be a life saver! So easy to use and gets the job done. Without argument the best gift app out there in the market! Recommended for all to use !

### 5/5 — Mr W

*2018-09-01, version 2.13.1*

Excellent app and service. Would recommend to anyone.

### 5/5 — Fabulous

*2018-08-24, version 2.13.1*

XXplus items to be found here.
I’ll recommend this shopping App. I found some trendy and beautiful stuff I will be using for decorating my new home

### 5/5 — SwiftLove

*2018-07-25, version 2.12.1*

Fast and so easy! Love it! 🤩🤩😍

### 5/5 — Impressive

*2018-06-23, version 2.11*

Really one of the most amazing app, save so much time for me to shop and full of great gift choices in store! Just love it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
