# Monster Pay — user reviews

> 8 indexed App Store user reviews of Monster Pay by KioSoft Technologies LLC, rated 1.70/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/monster-pay/id1577137064/reviews
- App overview in markdown: https://appshunter.io/ios/app/monster-pay/id1577137064.md
- Rating breakdown: 5★ 2 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 16

## Most critical reviews (8 lowest-rated)

### 1/5 — No refund

*2026-03-26*

I used a dryer and when it finished I realized that didn't work, so I saw in the app there is a form to report and to ask for a refund, i filled it out and  send it. They declined my refund and now they are calling me to know about why I request a refund?! I already fill the form, all the info is in there... They can see my usage, every week, I have never asked for a refund and when I asked for one they want the fbi to investigate 😒

### 1/5 — Refund scam

*2026-02-07*

So I never make reviews but please do not use this app. They allow a refund button but refuse to give refunds regardless of you needing to move out or you’re not using it there’s another app on the market that allows you to have a refund unlike this app. I personally emailed them and confronted them and they stopped responding when I told them that it doesn’t make sense to offer “refunds” and reason for the refund to only decline said refund.

### 1/5 — Don't unless you have to

*2025-04-07*

I was on a vacation and had to download this app to do some laundry. The timers ate next to useless for starters. In addition, the minimum deposit is $10 and they refuse to give you a refund if you don't use it all. Can't quite say its a scam because it does work, but I would avoid it unless you absolutely have to ise it.

### 1/5 — No internet connection

*2025-02-28*

This app is overall horrible!

### 1/5 — Refund scam

*2023-06-29*

The app routinely accepts money even if the machine scanned is out of service. Have had a pending refund for over 2 years so can’t collect the remaining money on the account

### 1/5 — Timer gone

*2023-06-27*

Why is the time left on machine no longer showing up???

### 4/5 — It works

*2024-07-20*

The only I say is synchronize the timers better. The app says my washer is done and when I go to put my clothes in the dryer I get there and the washer still has 8 minutes on it other than that it works.

### 5/5 — Easy and convenient

*2026-01-17*

The app is easy to use and very convenient. You know when machines are not in use and don’t loss your time going to check. Eat to pay for your laundry machine.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*